ToysCentral United Kingdom Avis 

Disgusting!
I have been online shopping for 18 years now, and this has been the absolute worst of them all. The communication & logistics of this company are such jokes. They do not take customers' requests seriously and make false commitments. They will say anything to get the sale without being able to fulfil it. When I tried to contact them, they literally turned off their hotline. 24/7 my ass. Awful service, I have sent several emails without any responses. I don't believe that I will get my order on time as they promised, and it's been more than 2 weeks now.

Excellent product!! It arrived quickly from the US. It was well packaged and arrived in pristine condition. Thank you!

A truly amazing piece. Artistic and effective design.

Fab bingo boards but took a while to arrive and looking at the main supplier mr.chips i would of saved money buying direct from them

Bella was very helpful, kind and respectful. Her email to my enquiry was quick with a reply on what would happen, I emailed again and Bella again was quick with her reply and thanked me for my patience. My problem was solved thank you

Issue with delivery address and name and this was sorted out promptly and efficiently thanks

Fast delivery. Well packaged. Item as described and in good condition.

Stress free experience from start to finish . I would definitely use Toys central again .

Beautiful made puppet.

This company is not UK based, the goods are coming from China, the offices are in Hong Kong. They are not subject to data protection laws and I received two phishing emails, with my data stolen from them, which looked like genuine courier updates, but were scams. They did not care, nor address the data breach. They did not address the massively delayed delivery due to delivery from China. I would not have ordered had I known, for environmental reasons as much as anything else. They misrepresent themselves, leak your data, do not take security seriously and are not answerable or bound by any legislation that is useful or protective for consumers. Avoid them at any cost.

Great communication. Tracking number provided very quickly. Able to track the delivery all the way from America. Only UK seller who was able to offer this product. Fantastic service. I highly recommend this company.

Quick delivery, just what we wanted

Good feed back from queries.

Disappointed in delivery time which I thought was standard 5 days but it turned out to be 3 weeks.

Good service, prompt delivery and goods as described. Perfect ! !! Thank You :-)

They are SCAMMERS!!! Charging double for jelly cats! Just go direct to Jelly Cat and pay half price. What makes you lot better? Utter scammers!! Hope you go bust

Had issue with being sent the wrong item and trying to return it, but after some negotiations was actually quite generously compensated. Their customer service on the site leaves a lot to be desired, but whomever is handling their PR / Trustpilot reviews is considerably better and far more helpful. Had I been able to deal with them first and just return the item instead of being given the run-around, I would have had a better experience, probably would have attempted more orders from them.

Great product, and easy to navigate website. The item did take an extended period to arrive though and missed a birthday. This didn’t detract too much from the experience though as the team were communicative about delays and provided regular updates.