I bought a hand held suduko game for my dad. I didn't realise it was being shipped from America, so it did take weeks to arrive. However, customer services were true to their word and kept me updated... Voir plus
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I ordered a collectors edition toy so was quite expensive. I never received tracking info like stated in my confirmation email but my order turned up 4 days early and in perfect condition. I will h... Voir plus
I was very happy when my 50 Italian quiz cards arrived yesterday--one day before I received today's message saying "my order had been shipped". I think there was a bit of confusion and it did take qui... Voir plus
I contacted toycentral to ensure the product i was buying was the correct one. They emailed yes. I ordered it, it was the wrong product and I can not return. They use evri for delivery, but not retu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
3,7
Moyen
459 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Avoid
Unfortunately did not have what I ordered and paid for but offered me a few ways to make it right and eventually refunded me the full amount.
23 juillet 2025
Avis spontané
Réponse de ToysCentral United Kingdom
Hi Annelyse,
We sorry to hear about your experience. We’re reviewing the situation and appreciate your understanding.
I’ve sent an email to your registered email address and kindly request that we continue our correspondence via the same thread for a seamless resolution.
We truly value your patience and understanding during this time and hope to have the opportunity to serve you better in the future.
Thank you for your understanding.
Regards
ToysCentral
Great stock
I was able to find items that were not available in other websites.
18 juillet 2025
Avis spontané
Large globe on stand
I had a few problems to start with but they were easily sorted it came well packaged and the tracking worked very well. I would buy from this company again
19 juillet 2025
Avis spontané
Lovely item
Was easy to order , I was kept informed of delivery and the item was well packed and a lovely item
10 juillet 2025
Avis spontané
I have to say I was concerned after…
I have to say I was concerned after placing my order and then reading alot of the reviews.so I phoned after a few days,the call was answered and was told it would ship in a few days.a few days later I received a text with a tracking number to the courier and was able to track it to delivery.it turned up well packaged and is definitely the original I ordered.yes it took a couple of weeks to come but I have to say I’m happy with the service.
15 juin 2025
Avis spontané
Purchase process was very easy
Purchase process was very easy. Emails and texts to track my purchase from USA to UK. Would definitely buy from ToysCentral again 👍🏻
23 mai 2025
Avis spontané
No issues and arrived fairly quickly
16 mai 2025
Avis spontané
I had a problem with the item which was…
I had a problem with the item which was dealt with fairly and promptly
3 mai 2025
Avis spontané
Keept up to date on my order all the…
Keept up to date on my order all the way to delivery . I tried the pillow for the first time last night. It works ! I was so pleased.
12 mai 2025
Avis spontané
I highly recommend!!!
Packaging was good, and the item came in perfect condition. I'm very happy with my shopping!
6 mai 2025
Avis spontané
Good communication
Good communication, was kept informed of status of delivery.
Arrived promptly and well packaged.
2 mai 2025
Avis spontané
Delivery
Considering I am in uk the postage was really quick, I had regular updates on delivery
15 avril 2025
Avis spontané
board games.
Nice and easy to find what i was after, could of been wrapped a bit better for transit but overall happy with my order.
2 janvier 2025
Avis spontané
The service was as described
The service was as described, and the item was delivered safely and in good condition, very happy 😁
20 mars 2025
Avis spontané
So easy to order and delivery was quick
So easy to order and delivery was quick
5 février 2025
Avis spontané
Taken money and not sent my order
I’ve had the same experience and wish I was never sent the link.
Ordered a fishing drone back in January, got told they had to order it from the USA and then yesterday turned up 6 propellers in a Jiffy bag. I have emailed them and spoken on the phone and they offered me 15% refund as some of the items were delivered.
It’s an absolute joke that I’ve spent £167.99 and been sent propellers with no drone no camera!
1 mars 2025
Avis spontané
Réponse de ToysCentral United Kingdom
Hi Stephanie,
We apologize for the inconvenience regarding your product. This is not the standard of service we wish to provide, and we deeply regret that you had to go through this.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards,
ToysCentral
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