Terrible customer service. Waited 4 months and 3 weeks with follow up emails being pre formatted emails just people changing the words of each pre formatted email outlines. When I received a non forma... Voir plus
Tpusashop
Merci de votre visite sur Trustpilot. Malheureusement, il n'est plus possible de laisser un avis sur cette page parce que le site web de l'entreprise n'existe plus. N'hésitez pas à nous contacter si vous avez des questions.
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Lisez les avis des autres
Save your money! This website is a knock-off! Terrible customer service and poorly made products. I was so disappointed when I realized I wasn’t supporting the Official TPUSA organization. Jewelry loo... Voir plus
L'entreprise a répondu
Wasn't happy it wasn't Turning point shirts. But I must say customer service was excellent and I got a full refund in 3 days.
I would give this Chinese company a ZERO. You know they area fraud when they cannot even capitalize US in us 250 Years of Freedom. The shirt is definitely made overseas. My t-shirt is more of an unde... Voir plus
I believe this is a scam
I believe this is a scam. I put my order in, they took my money, and got no tracking info in return. Today I go to check on my order and the site is no longer there. DO NOT ORDER FROM THIS SITE!!! You will lose your money!!
13 octobre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Do not purchase from this website
Do not purchase from this website. I ordered off of Instagram and it is a full on scam. They are imitating Turning Point USA and even using the logo. They have no contact number and their customer service responses are AI Generated. If you try to access their company after the fact, I get this notification on my phone "This website may be impersonating to steal your personal information or financial information. The tracking number they sent me I googled and it said there were no global or local delivery services that use that ID. I have reported this to my credit card company, the Better Business Bureau and The Arkansas State Attorney Generals office so they can prevent this from happening to anyone else.
13 octobre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Order never shipped and website is…
Order never shipped and website is unreachable. I will have to contact my bank to report purchase as fraud.
4 octobre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Wasn't happy it wasn't Turning point…
Wasn't happy it wasn't Turning point shirts. But I must say customer service was excellent and I got a full refund in 3 days.
8 octobre 2025
Avis spontané
No tracking at all
No tracking at all. And today I went to try and search the order and website is gone. I am usually pretty smart with online shopping and have never fallen victim to an online scam before but clearly I did. I thought this was the same site I used for a previous purchase so I didn’t dig deeper before checking out.
3 octobre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise that we will prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@tpusashop.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Do NOT recommend! Not the real TPUSA!
It's been over a week and no tracking #. Tried contacting about 7 times and all you get is a generic email..the same one EVERY time, no matter what you write....I'm thinking I got GOT! (UPDATED PER RESPONSE - I USED THE CORRECT ADDRESS. HOW ELSE WOULD I HAVE GOTTEN THEIR GENERIC REPLY TO EACH MESSAGE SAYING SOMEONE WOULD REACH OUT WITHIN 24 HOURS??? DO NOT BUY FROM TPUSASHOP.COM! The REAL TPUSA site is at TPUSAMERCH.COM!)
29 septembre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@tpusashop.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Fake site impersonating TPUSA
Fake site impersonating TPUSA to capitalize on a tragedy.
5 octobre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We are a legitimate and licensed company, and we assure you that we prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@tpusashop.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Impersonates tpusamerch.com
2 octobre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We are a legitimate and licensed company, and we assure you that we prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@tpusashop.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
impersonates tpusamerch
seems like a fraudulent site to impersonate the legitimate Turning Point USA tpusamerch.com
2 octobre 2025
Avis spontané
Réponse de Tpusashop
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We are a legitimate and licensed company, and we assure you that we prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@tpusashop.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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