First time using Tracks . Absolutely brilliant service, car services , mot and a wash , used one of their services loan cars to run around in, car was ready to collect when they said it would be ready... Voir plus
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Friendly and informative staff, wether sales or services. Enjoyed my test drive which helped decide to change my Ignis to the evitara. Brought an ex demo , all sorted very quickly. When I collect... Voir plus
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As usual 11/10. By far the best dealership in the area. Great in every department especially communication. Service was brilliant not much more i can say except great dealership, staff and of course... Voir plus
L'entreprise a répondu
Excellent service from Suzuki. Friendly, pleasant staff. A helpful reminder call the day before from Katie who collected and returned the car. This made the whole process very convenient and hassle-fr... Voir plus
À propos de l'entreprise
- Concessionnaire Suzuki
- aussi dans
- Centre de contrôle technique
- Concessionnaire automobile
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
We’re Tracks, the home of Suzuki in Exeter, specialising in new and used cars, vehicle aftercare and genuine parts. An award-winning family-run business established in 1991, we strive to create a unique, straightforward and relaxed car buying and servicing experience, treating our customers how we would like to be treated ourselves with friendly, honest service. Committed to giving our customers total peace of mind with their motoring, we’re the UK’s only Suzuki dealer to offer a lifetime warranty with every new and selected used cars. Highly rated for our customer service, we pride ourselves on our reputation winning Suzuki Dealer of the Year and voted one of the UK’s Best Dealerships to Work For.
Coordonnées de contact
Alphin Brook Road, Marsh Barton, EX2 8QF, Exeter, Royaume-Uni
- 01392421333
- trackssuzuki.co.uk
4,9
Excellent
782 avis
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A welcome experience
The people at Tracks in Exeter always welcome you with a smile and give all the time you need to help. I waited while the MOT was carried out, in a very clean showroom where drinks were freely available. You are recognised when you walk in, making you feel more like a welcome visitor than a customer. I definitely recommend them.
18 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you for your wonderful review. We're delighted to hear our team always makes you feel so welcome and that you were comfortable while waiting for your MOT. We really appreciate your recommendation and continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Réponse de Tracks Suzuki Exeter
Thank you, Janet. We're delighted to hear you received fantastic service and that everything met your expectations. We really appreciate your feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Always an amazing experience at tracks
Always an amazing experience at tracks
13 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Rachel. We're delighted to hear you always have such a positive experience with us. We really appreciate your continued support and look forward to your next visit.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
I had a very good experience at Tracks…
I had a very good experience at Tracks in Exeter. Royce was very helpful and went above and beyond to help us with a car we had seen online. A non pushy and honest approach to car sales led us to buy the car we viewed. On collecting the car we were seen by another member of staff, Jack, who was equally helpful. He was efficient and gave me a tutorial on the vehicle, which again was very beneficial. He also made me feel I could ring him with any queries at all about the car as I’d gone from an old vehicle to something very modern. I feel that the experience at Tracks was extremely positive and the customer service was fantastic. Thank you!
3 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Kerry, for taking the time to leave such a fantastic review. We're delighted Royce made you feel comfortable and well looked after from your initial enquiry, and that his helpful and honest approach made the buying process an enjoyable one. It's also great to hear Jack provided a thorough handover and helped you feel confident with all the features of your new car. We'll be sure to pass your kind comments on to them both, and we wish you many happy miles ahead.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
I love Suzuki in Exeter
I love Suzuki in Exeter - their work is second to none. Just had my annual service - my car feels like new - but it’s not!!
12 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Sheilagh. We're delighted to hear you continue to be so pleased with the service you receive from our team and that your car feels like new again! We look forward to seeing you next time.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Great care taken with my vehicle
Great care taken with my vehicle! Kept informed about repairs, as a lady I was treated with respect!
11 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Marlene. We're pleased to hear your vehicle was well cared for and that you were kept informed throughout the repairs. We really appreciate your feedback and kind comments about our team.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
First class service.
Jack was extremely helpful when we first called in just to look at cars. When we had to buy a car a few weeks later after ours was written off, we went straight back to Exeter to buy the car. Jack was very thorough in telling us all about the car we wanted, answering all my stupid questions!! The pick up on the day was very smooth, everything was ready to go.
30 juillet 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Judith. We're delighted Jack made the whole process so straightforward, from your first visit through to collecting your new car. We're pleased Jack was able to help with everything you needed and we wish you many happy miles ahead.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Left car for service and MOT
Left car for service and MOT - Tracks kept me informed along the way while I went into town. Car beautifully clean and all done when I got back.
11 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Nicola. We're pleased you were kept informed throughout, with your service and MOT completed on time and your car returned beautifully clean, and we look forward to your next visit.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Excellent service from the Team at…
Excellent service from the Team at Tracks Suzuki in Exeter yesterday, as always!
10 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Amanda, for your kind review. We're delighted to hear you received excellent service from the team once again. We really appreciate your continued support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Comfy lounge with superb coffee to wait…
Comfy lounge with superb coffee to wait in.
Highly experienced staff.
And full SP on phone with video when finished. I rate the service
100/100.
4 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Victor, for your fantastic review. We're pleased you enjoyed our customer lounge and coffee, and that the video update was helpful. A 100/100 rating is wonderful to receive!
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Everything went smoothly and great…
Everything went smoothly and great customer service.
5 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, David. We're so pleased to hear everything went smoothly and that you enjoyed the level of customer service you received. Thank you for taking the time to leave us a review.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Great service as always staff helpful…
Great service as always staff helpful and friendly lovely waiting area providing hots drinks and biscuits.Car is vacuum and wash
6 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Maggie, for your lovely review. We're delighted to hear you continue to enjoy the friendly service from our team, along with our waiting area and refreshments. It's great to know you were pleased to receive your car back clean and ready to go.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Simply the best!
Simply the best!
Lovely staff, efficient service, good coffee.
4 août 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you, Megan, for your review. We're delighted you enjoyed our friendly team, efficient service and even the coffee! We really appreciate your kind feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Réponse de Tracks Suzuki Exeter
Thank you, Clive, for your kind review. We're delighted to hear everything was completed quickly and efficiently. We appreciate your feedback and hope to be of assistance again in the future.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Réponse de Tracks Suzuki Exeter
Thank you, Rod. We're pleased you received a warm welcome and were happy with the work completed.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Tracks. Exeter
I have just taken delivery of a new e-vitara from Tracks (exeter) and very pleased with the whole process.
Dan was extremely helpful with any questions i had and and were promptly sorted.
The whole team at Tracks are a pleasure to deal with and I look forward to many years of service from them.
Highly recommend.
23 juillet 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you for your wonderful review. We're delighted to hear you're so pleased with your new e Vitara and that Dan made the whole process straightforward and enjoyable. It's great to know the team looked after you so well, and we truly appreciate your recommendation. We wish you many happy miles in your new car.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Staff polite and friendly work carried…
Staff polite and friendly work carried out on time exellent
29 juillet 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you for your review. We're delighted to hear our team were friendly and professional, and that everything was completed on time. We really appreciate your feedback.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Good Service
Friendly staff made you feel important ,service done quickly and car returned to me clean and tidy
28 juillet 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you for your kind review. We're delighted to hear our team made you feel valued and that your service was completed promptly. It's great to know you were pleased to receive your car back clean and tidy.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
Water leak …
The car was booked in for investigation of a small water leak and the problem was quickly resolved and car when picked up had been washed and clean internally,second time I have used Tracks and service has been spot on both times.
27 juillet 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you for your kind review. We're delighted we were able to resolve the water leak quickly and that you were pleased to receive your car back looking clean inside and out. It's wonderful to hear you've had such positive experiences on both of your visits, and we really appreciate your support.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
The service I received from a member of…
The service I received from a member of staff Ollie Westwood.
His review of my car gave me a clear understanding of what needed to be done now and also for the future so I could plan for what may need to be done in my next service.
My car came back to me extremely clean (which I was grateful for).
Many thanks to Ollie and the team
27 juillet 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Thank you for your wonderful review. We're delighted to hear Ollie provided clear and helpful advice, giving you a good understanding of both your vehicle's current needs and future maintenance. We'll be sure to pass on your kind words to Ollie and the team, and we're pleased you appreciated receiving your car back looking spotless.
Kind Regards,
Hannah Gregory (Marketing Co-ordinator)
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