The minute we met Jack he was so positive about suzuki products, all the members of the team, he was full of information and help. He came across as very honest and very good at what he does, but a... Voir plus
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First time using Tracks . Absolutely brilliant service, car services , mot and a wash , used one of their services loan cars to run around in, car was ready to collect when they said it would be ready... Voir plus
L'entreprise a répondu
Friendly and informative staff, wether sales or services. Enjoyed my test drive which helped decide to change my Ignis to the evitara. Brought an ex demo , all sorted very quickly. When I collect... Voir plus
L'entreprise a répondu
As usual 11/10. By far the best dealership in the area. Great in every department especially communication. Service was brilliant not much more i can say except great dealership, staff and of course... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire Suzuki
- aussi dans
- Centre de contrôle technique
- Concessionnaire automobile
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
We’re Tracks, the home of Suzuki in Exeter, specialising in new and used cars, vehicle aftercare and genuine parts. An award-winning family-run business established in 1991, we strive to create a unique, straightforward and relaxed car buying and servicing experience, treating our customers how we would like to be treated ourselves with friendly, honest service. Committed to giving our customers total peace of mind with their motoring, we’re the UK’s only Suzuki dealer to offer a lifetime warranty with every new and selected used cars. Highly rated for our customer service, we pride ourselves on our reputation winning Suzuki Dealer of the Year and voted one of the UK’s Best Dealerships to Work For.
Coordonnées de contact
Alphin Brook Road, Marsh Barton, EX2 8QF, Exeter, Royaume-Uni
- 01392421333
- trackssuzuki.co.uk
4,9
Excellent
783 avis
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Jack Gardner is an absolute star at…
Jack Gardner is an absolute star at Tracks in Exeter.we advised our budget for a newer car and the help he gave was second to none.He actually sold us his Demo car in which we are over the moon with, this being our 2nd car from tracks.doubtful we would shop anywhere else to be honest.the after service is faultless and all staff are absolutely brilliant, always happy to help with honesty beyond belief. Nothing is too much trouble.
From going to just look for a car to an actual purchase Jack had everything covered and made us feel at ease throughout..
Thankyou, we are forever grateful xx
20 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Karen, thank you so much for such an amazing review. We’re absolutely delighted to hear how happy you are with your new car and the experience throughout. Jack will be over the moon with your kind words — we’ll make sure they’re passed on to him. It’s fantastic to have your continued support, and we’re so pleased the team could make everything feel easy and stress-free from start to finish. Enjoy your new car, and we look forward to seeing you again in the future. Best regards, Harry Ody (Director)
Excellent service
Excellent service, convenient booking system as well as approachable and helpful staff.
2 avril 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Simon, thank you for your great review. We’re really pleased to hear you found the booking process convenient and the team helpful and approachable. Your feedback is much appreciated, and we look forward to welcoming you back again. Best regards, Harry Ody (Director)
Very efficient and pleasant to deal…
Very efficient and pleasant to deal with. Car was well cleaned on return and supplied with full report on test and condition .
2 avril 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Roy, thank you for your feedback. We’re glad to hear everything was handled efficiently and that you found the team a pleasure to deal with. It’s great to know the vehicle presentation and report met your expectations too. We appreciate your support and hope to see you again soon. Best regards, Harry Ody (Director)
Great attention and service from Jack…
Great attention and service from Jack and the team as usual.
26 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Stephen, thank you for your kind words. We’re really pleased to hear you received great service from Jack and the team once again. We’ll be sure to pass your feedback on — it’s always appreciated. Look forward to seeing you again soon. Best regards, Harry Ody (Director)
Réponse de Tracks Suzuki Exeter
Hi Terry, thank you for your review. We’re pleased we could get everything sorted for you quickly and efficiently. Enjoy your new vehicle, and we hope to see you again in the future. Best regards, Harry Ody (Director)
Professional and courteous service
1 avril 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Patricia, thank you for your feedback. We’re pleased to hear you found the service professional and courteous. It’s much appreciated, and we look forward to welcoming you back again. Best regards, Harry Ody (Director)
All easy and smooth transaction
2 avril 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Clare, thank you for your review. We’re glad to hear everything was straightforward and hassle-free for you. We appreciate your feedback and hope to see you again in the future. Best regards, Harry Ody (Director)
Always great service from Tracks.
Always great service from Tracks.
My car is collected from my home address in Taunton, serviced & MOT'd then returned later in the day.
Always friendly & courteous staff from the gentleman who collects the car to the staff who contact you by phone.
Excellent service ....can't fault it.
27 mars 2026
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Réponse de Tracks Suzuki Exeter
Hi Kathryn, thank you for your fantastic feedback. We’re delighted to hear how pleased you are with our collection and delivery service — and that the whole process runs smoothly for you. It’s great to know the team are making a positive impression at every stage. We really appreciate your kind words and continued support. Best regards, Harry Ody (Director)
Well organised and professional
Well organised, kept me informed and loan car was spot on. Everything was on time as promised.
25 mars 2026
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Réponse de Tracks Suzuki Exeter
Thank you for your feedback. We’re pleased to hear everything ran smoothly and on time, and that the loan car worked well for you. Keeping you informed throughout is something we really focus on, so it’s great to know that came across. We appreciate your support and hope to see you again soon. Best regards, Harry Ody (Director)
Professional and reliable service
26 mars 2026
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Réponse de Tracks Suzuki Exeter
Hi Christine, thank you for your review. We’re pleased to hear you found our service professional and reliable. Your feedback is much appreciated, and we hope to see you again in the future. Best regards, Harry Ody (Director)
Tracks of Exeter - Best dealership by far!
Tracks of Exeter is by far the best dealership I ever dealt with. Amazing customer service and quality workmanship from start to finish. My car also leaves there gleaming after every service thanks to the incredible team of valeters. What a treat! I feel so valued as a customer and literally can't speak highly enough of the whole team. Keep up the good work and thank you 👏
21 mars 2026
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Réponse de Tracks Suzuki Exeter
Thank you so much for such fantastic feedback. We’re absolutely delighted to hear how highly you rate your experience with us. It’s great to know the whole team are making a difference and helping you feel valued every visit. We really appreciate your support and kind words, and we look forward to welcoming you back again soon. Best regards, Harry Ody (Director)
Very professional & polite staff.
Very professional & polite staff, always had a preference for Suzuki cars , Will Braddock made us feel relaxed with a easy handover.
6 mars 2026
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Réponse de Tracks Suzuki Exeter
Thank you for your kind feedback. We’re delighted to hear you had a positive experience with the team and that everything felt relaxed and straightforward. I’ll be sure to pass your comments on to Will — he’ll really appreciate it. Enjoy your Suzuki, and we hope to see you again in the future. Best regards, Harry Ody (Director)
Visited Tracks Exeter on Friday for a…service and mot
Visited Tracks Exeter on Friday for a service and an mot. Every time we go there all the staff are extremely helpful and nothing is too much for any of them. Always welcoming and I know people might say yes because they want to take your money from you but you don't have to go there for a service and mot. I choose to take my car there because they do a very good job. All of them. Thank you
20 mars 2026
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Réponse de Tracks Suzuki Exeter
Hi Louise & Robert, thank you for such a thoughtful review. We’re really grateful for your continued support and kind comments about the team. It’s great to hear you always feel welcome and well looked after — that’s exactly what we aim for. We truly appreciate you choosing us each time, and we look forward to seeing you again. Best regards, Harry Ody (Director)
Since I got my car from tracks all of…
Since I got my car from tracks all of the staff there, have been very friendly and have given me brilliant customer service and have been amazing towards me and have spoken to me how I would like to be talked, so I would recommend anyone to them.
19 mars 2026
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Réponse de Tracks Suzuki Exeter
Thank you so much for your kind words — it really means a lot. We’re so glad to hear you felt well looked after and that the team made your experience a positive one. We always aim to treat people the way we'd like to be treated ourselves, so it’s great to know that came across. Enjoy your car, and if you ever need anything at all, we’re here to help. Best regards, Harry Ody (Director)
Friendly Helpful Staff
Staff friendly and helpful and nothing too much trouble
17 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Margaret, thank you for your lovely review. We’re really glad you found the team friendly and helpful — it means a lot. Best regards, Harry Ody (Director)
Very welcoming and friendly
Very welcoming and friendly. Our expectations were exceeded.
All of the cars we saw on site were very well presented and clean.
Jack Gardner the salesman was very professional, knowledgeable and friendly.
7 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi James, thank you for the lovely feedback. We’re so glad you had a great experience, and I’ll be sure to pass your kind words on to Jack. Best regards, Harry Ody (Director)
SuzukiVitara service
My car was serviced quickly and efficiently. It looked cleaner and newer after the complimentary wash and vac!
The friendly staff talked me through the results of the service with helpful advice.
12 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Paul, thank you for your lovely review. We're really pleased to hear you were happy with your Vitara service and that the wash and vac made it feel even better when you got it back. It's great to know the team looked after you and took the time to talk you through the results and advice. We really appreciate you choosing us and look forward to seeing you again next time. Best regards, Harry Ody (Director)
My first visit
I bought my vehicle from a local garage which held a Suzuki franchise. That was taken away/lost and as a result, to maintain its warranty, I now have to make a round trip of 90/100 miles on horrendous pot holed roads. I don't mind doing that to have some peace of mind that Suzuki may offer some support if there is a failure on the vehicle. I cannot fault the staff, very friendly and polite, staff appear to be helpful and genuine. Far better than going to a large franchise dealership. All the facilities were at my disposal. It was a much better experience than some of the more 'up market' vehicle manufacturer dealerships. I can only mark my visit to Tracks down on one thing (which doesn't deserve the loss of a star.) Because I spend a lot of time caring for my car and I do not want it to experience a pressure washer and/or traffic film remover. That was endorsed on the job sheet, but sadly, staff were in auto and I went back to my car which was in a worse visual condition than it was when it went in. I now have to wash and wax it again. Enthusiastic staff didn't look at the job sheet. I have already booked next years service.
10 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Mike, thank you for taking the time to share such a detailed review following your first visit. We're really pleased to hear that you found the team friendly, helpful and genuine, and that the overall experience compared favourably with larger dealerships. It means a lot that you’re willing to travel the distance to visit us, and we’re glad you’ve already booked in for next year. We’re sorry to hear that your request regarding the vehicle wash was missed on this occasion. Your comments are appreciated and we’ll make sure the team are reminded to check the job sheet carefully so that customer preferences are always followed. Thank you again for your feedback and for choosing Tracks. Best regards, Harry Ody (Director)
Always good service & clean vehicles…
Always good service & clean vehicles returned thats why we have 6 Suzuki with Tracks….Never had a vehicle break down been with you over 6 years now!! Thanks from us all
10 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Ray, thank you all for your continued support. We're delighted to hear you've always received good service and that your vehicles are returned clean and well looked after. Having six Suzuki's with us and your loyalty over the past six years really means a lot to the whole team. Thank you for your kind words. Best regards, Harry Ody (Director)
Really easy to do business with
Really easy to do business with, Will was very helpful, always a pleasure to deal with, no pressure just very easy.
2 mars 2026
Avis spontané
Réponse de Tracks Suzuki Exeter
Hi Mr Davis, it’s great to hear you found everything easy and straightforward. We’re really pleased Will was so helpful and made the whole experience relaxed and pressure free. Thank you for your kind feedback. Best regards, Harry Ody (Director)
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