6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Voir plus
L'entreprise a répondu
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Voir plus
L'entreprise a répondu
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Coordonnées de contact
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Royaume-Uni
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Excellent
249 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We’re please to hear you were happy with the service you received. We really appreciate you taking the time to share your feedback.
Was a fair price for another years…
Was a fair price for another years cover.
I didn’t look elsewhere & saves me time trying other insurance companies
20 février 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We’re delighted to hear that you are happy with your price and have renewed with us for another year. We really appreciate you taking the time to share your feedback
Ok all good.
23 février 2026
Réponse de Trade Direct Insurance
Thank you for your 5 star review! We are pleased you are happy and thank you for taking the time to leave a review.
Feedback
Feedback
Dear Jack,
I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives.
I’ve just left you a 5-star review via the link provided. I really appreciate you going above and beyond to get this sorted especially with being so proactive and reliable in returning my phone calls. It made a complicated process much easier to manage.
Thanks again for the great service.
Best regards,
David Green
MV Reinforcement Ltd
20 février 2026
Avis spontané
Réponse de Trade Direct Insurance
Thank you for your lovely review. We’re so pleased to hear that the team were able to help. We’ll be sure to pass on your feedback!
Premium hike
Premium hike
Why have they jumped from £26 per month to £146.00. We had a claim, that was found not to be our fault- yet the premium's have been hiked?
16 février 2026
Réponse de Trade Direct Insurance
Thank you for taking the time to leave a review. We’re really sorry to hear that you felt the policy was too expensive. We work hard to keep our pricing competitive while making sure the cover reflects the level of protection our customers need.
If you’d like us to take another look at your quote or explore alternative cover options, our team would be more than happy to help. Please feel free to get in touch with us directly so we can review this for you.
too expensive
11 février 2026
Réponse de Trade Direct Insurance
Thank you for taking the time to leave a review. We’re really sorry to hear that you felt the policy was too expensive. We work hard to keep our pricing competitive while making sure the cover reflects the level of protection our customers need.
If you’d like us to take another look at your quote or explore alternative cover options, our team would be more than happy to help. Please feel free to get in touch with us directly so we can review this for you.
Very friendly and helpful costumer…
Very friendly and helpful costumer service...easy to manage any changes...
Thank you very much everything...
13 février 2026
Réponse de Trade Direct Insurance
Thank you so much for your kind review! We’re really pleased to hear that you found our customer service friendly and helpful, and that managing any changes was quick and easy.
Kind regards,
Trade Direct Insurance
Very helpfull and dilligent
10 février 2026
Réponse de Trade Direct Insurance
Thank you for your review! We’re really glad to hear that you found our team helpful and diligent. Providing reliable, friendly support is something we take pride in, so it’s great to know we’ve made a positive impression.
Kind regards,
Trade Direct Insurance
no hassle just easy to renew online
12 février 2026
Réponse de Trade Direct Insurance
Thank you for the 5* review! We’re really pleased to hear that renewing online was hassle‑free and straightforward for you. If you ever need anything else, we’re always here to help!
Kind regards,
Trade Direct Insurance
Quick simple process
Quick simple process.
Easy to follow step by step guide to get the cover I needed
11 février 2026
Réponse de Trade Direct Insurance
Thank you for taking the time to leave us a review! We’re really glad to hear the process was quick and simple for you, and that the step‑by‑step guide made it easy to get the cover you needed.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5* review! We’re really pleased to hear your renewal was easy and that you had a great experience. If you ever need anything else, we’re always here to help.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5* review! We’re really glad to hear you had a great experience with us. Providing fast, friendly and reliable service is exactly what we aim for, so it’s great to know we delivered.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your 5* review!
We’re really pleased to hear you found our service great and cost‑effective - that means a lot to us.
We truly appreciate the recommendation and are always here if you need anything in the future!
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your great review!
We’re really glad to hear you found our service easy and efficient, and it’s amazing to know you’d recommend us.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your loyal support over the years! We’re really pleased to hear that you’ve found our renewal process easy, our pricing competitive, and that everything continues to work exactly as promised.
Your feedback means a lot to us, and we’re grateful to have you as a long‑standing customer. If you ever need anything, we’re always here to help!
Kind regards,
Trade Direct Insurance
I found the online service so easy to…
I found the online service so easy to use i all I need at great value
21 janvier 2026
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We’re delighted to hear you had a great experience with us. We really appreciate you taking the time to share your feedback.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process quick and easy. Thanks for choosing Trade Direct Insurance.
Kind regards,
Trade Direct Insurance
Be careful on them.
Be careful on them.
After an accident they didn't pay anything.
They pay £400 for week.
Over 14 days out of work they give you £800
Even if you brak or burn yours hands
Very bad experience with them
I'm for sure don't stay with them longer
No thank for them.
23 janvier 2026
Avis spontané
Réponse de Trade Direct Insurance
Thank you for your review. We’re sorry to hear that your experience hasn’t met expectations. Our team is currently looking into this, and we’ll be in touch directly if we need more information.
Always very good service
20 janvier 2026
Réponse de Trade Direct Insurance
Thank you so much for your feedback! Your experience means a lot to us, and we’re always here if you need any further support.
Kind regards,
Trade Direct Insurance
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