6.3% premium increase compared to last year. £5 discount for renewing online removed. No consideration for 10 years claim free custom. No renewal reminder 1 week before or day before due. 2 year... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Never had to claim (thankfully) but never had a bad experience with them. Easy to use website for either getting a quote, looking at your account, renewing. Called them once to renew instead and had a... Voir plus
L'entreprise a répondu
Feedback Dear Jack, I just wanted to send a quick note of thanks for your help with the Public Liability insurance for our company's operatives. I’ve just left you a 5-star review via the l... Voir plus
L'entreprise a répondu
I needed public liability insurance for my gardening business and Trade Direct made the whole process quick and simple. The online quote was easy to understand, the exclusions were clear, and the pr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to keep tradespeople covered against the sort of risks that could potentially stop them from trading. For insurance at trade prices - quote and buy your construction and tradesman insurance online now.
Coordonnées de contact
Mill Pool House, Mill Lane, GU7 1EY, Godalming, Royaume-Uni
- 0800 0280 380
- enquiries@tradedirectinsurance.co.uk
- tradedirectinsurance.co.uk
4,7
Excellent
250 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have bee with trade direct insurance…
I have bee with trade direct insurance for a number of years now the poeple I have dealt with have always been professional and helpful. Just today I have been dealing with Jack, though I didn't make the contact with him too easy he remained pleasant and importanly professional .. Thanks Jack
8 décembre 2025
Réponse de Trade Direct Insurance
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear you’ve been with us for many years, and our team has consistently been professional and helpful.
It’s especially great to hear your kind words about Jack. We’re really pleased that he was able to support you today and remained pleasant and professional throughout, even when things weren’t made easy for him. We’ll make sure your thanks are passed on to him.
Thanks again for your loyalty and your feedback.
Kind regards,
Trade Direct Insurance
The insurance document was wrong so i…
The insurance document was wrong so i had to call up to get it changed. Apart from that all good
8 décembre 2025
Réponse de Trade Direct Insurance
Thank you for taking the time to leave us a review. We're really sorry to hear that there was an error on your insurance document; that’s not the smooth experience we aim to provide. I’m glad our team were able to get it corrected quickly - we will be reviewing this to help prevent it happening again.
Thank you for choosing us!
Great customer care
2 décembre 2025
Réponse de Trade Direct Insurance
Thank you for your review! We’re thrilled to hear that our customer care team made a positive impression. Providing excellent support is at the heart of what we do, and your feedback means a lot to us.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5 star review. We’re delighted to hear that you found our pricing competitive. If there’s anything else we can do to make your experience even better, please don’t hesitate to give us a call
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your 5-star review! We’re glad to hear you felt well-informed throughout your time with us. If you ever need assistance or have any questions, we’re always here to help!
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for your feedback! We’re pleased to hear the process was easy for you. Our goal is to make things simple and stress-free for everyone. If you ever need help or have any questions, we’re always here to help.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your continued loyalty and kind words! We’re delighted to have supported you over the years and look forward to continuing to provide great service for many more. We hope you have a lovely day.
Kind regards,
Trade Direct Insurance
Great 🙏🙏🙏🙏🙏
14 novembre 2025
Réponse de Trade Direct Insurance
Thank you for your 5-star rating! We hope you have a great day :)
Kind regards,
Trade Direct Insurance
Quick and easy
Easy, straightforward without unnecessary questions. Price freeze is a bonus when companies are charging to keep your custom with renewal fees.
12 novembre 2025
Réponse de Trade Direct Insurance
We appreciate your feedback! It’s great to know you found the process straightforward and hassle-free. Our price freeze is designed to give peace of mind, and we’re pleased it made a difference for you. Thanks for choosing us! We hope you have a great weekend.
Kind regards,
Trade Direct Insurance
Fast and efficient
The process of taking out and renewing the policy is very easy. When I have had to contact them by phone it has been quick and efficient and polite. Fortunately I have not had to claim yet, that is when you really find out if the policy is any good.
12 novembre 2025
Réponse de Trade Direct Insurance
Thank you for sharing your experience! We’re pleased to hear that taking out and renewing your policy has been straightforward and that our team has provided quick, efficient, and polite service when you’ve contacted us.
We hope you never need to make a claim, but if you do, rest assured we’re committed to supporting you every step of the way. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Trade Direct Insurance
Good communication and detail from…
Good communication and detail from Trade Insurance. Prices are very competitive and ideal for my buisness
11 novembre 2025
Réponse de Trade Direct Insurance
Thank you so much for your positive feedback! We’re delighted to hear that our communication and attention to detail met your expectations. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out - we’re always happy to help!
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you so much for your 5-star review! We hope you have a great day.
Kind regards,
Trade Direct Insurance
Digital on line is very clear about cover and renewal
My business is running over 4 years with public liability insurance from Trade Direct Insurance .Everything is going well.
Thank you
10 novembre 2025
Réponse de Trade Direct Insurance
Thank you so much for your review! We're delighted to hear that you've found our digital platform clear and easy to use, and that your Public Liability Insurance with Trade Direct has supported your business well over the past four years. We truly value your continued trust and are here to help whenever you need us.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for giving us 5 stars! It's great to hear you found it easy to renew your insurance with us. If you ever need assistance or have any questions, we’re always here to help.
Kind regards,
Trade Direct Insurance
great job thanks
23 octobre 2025
Réponse de Trade Direct Insurance
Thank you for the 5-star review! If you ever need assistance or have any questions, we’re always here to help.
Kind regards,
Trade Direct Insurance
quick easy renewal
5 novembre 2025
Réponse de Trade Direct Insurance
Thank you for the 5-star review! We’re delighted to hear you found it easy to renew your Public Liability Insurance with us.
Kind regards,
Trade Direct Insurance
Réponse de Trade Direct Insurance
Thank you for the 5-star review! We’re delighted to hear you found our service to be great value and all-round reliable. If you ever need assistance or have any questions, we’re always here to help. Thanks for choosing us!
Kind regards,
Trade Direct Insurance
Best price as compared to others
Easy to use and on top the best price i received as compared to others companies.
Really pleased with my purchase.
26 octobre 2025
Réponse de Trade Direct Insurance
We're delighted to hear that you found our service easy to use and competitively priced. It's fantastic to know you're pleased with your purchase - that’s exactly what we aim for! If you ever need support or have any questions, we're always here to help. Thank you for choosing Trade Direct Insurance!
Policy renewal
Clear communication from trade direct insurance regarding renewals. Phone calls from te company are professional and helpful, no 'pushy' salesman. Website easy to use to make renewal payment.
25 octobre 2025
Réponse de Trade Direct Insurance
Thank you for the 5-star review! We're really pleased to hear that you found our communication clear and our team professional and helpful. It's great to know that our website made your renewal process smooth and straightforward. Thank you for choosing Trade Direct Insurance!
Réponse de Trade Direct Insurance
Thank you for your feedback! We're delighted to hear that renewing your policy has been consistently easy. Making things simple and hassle-free is exactly what we aim for. We appreciate your continued trust in us!
Kind regards,
Trade Direct Insurance
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