TradeRadiators Avis 

659
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When searching for a vertical radiator with the right BTU's Trade Radiators had just what I was looking for. Using their website was easy and delivery was prompt. I'm very happy with the quality and l... Voir plus

Noté 5 sur 5 étoiles

Good customer service when trying to establish if a towel rail was the right size. Also possible to mail a person and not mail a "chatbot"! Good range of radiators and towel rails including dual powe... Voir plus

Noté 5 sur 5 étoiles

Unbelievably good customer service from Kim. I bought several radiators back in 2022. Two of these had faults in the paintwork which became more obvious over time. I got in touch this week (4 years af... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Trade Radiators a few times, it’s always my first choice when looking for feature radiators. Always competitively priced Delivery is spot on too, items always really well packed, never... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffage

Informations provenant de diverses sources externes

Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

659 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(659)

81 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service and customer support…

Excellent service and customer support over the phone and by email.
Alternative delivery date agreed when the original one wasn’t convenient.
Lovely bespoke radiator delivered on time.

31 juillet 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your lovely review! We’re delighted you were happy with our service and your bespoke radiator. It was a pleasure to help, and we really appreciate your feedback!

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Excellent service and product

Trade Radiators delivered our radiator very promptly and we were happy with the quality and value - highly recommended!

20 mai 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your great review! We're delighted you were happy with the quality, value, and prompt delivery of your radiator. We really appreciate your recommendation!

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Excellent company with great products and service

I have now used Trade Radiators several times for myself and family . The service and quality of product have been second to none every time and I am delighted to recognise them for choice, value and speed of delivery. I won’t go anywhere else now - highly recommended .

16 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your fantastic review and for your continued support. We're delighted to hear you've been happy with our service, product quality, choice, and delivery speed across your orders.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

High quality radiators

I have now ordered twice from this company. Excellent customer services, particularly when I made an error on my order request. They quickly responded to my query and rectified my order. The delivery service was swift and very efficient. The radiators are beautiful now fitted and really are of a high quality.

14 juillet 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your fantastic review and for choosing us again. We're so pleased our team could help resolve your order query and that you’re happy with the quality and delivery of your radiators.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Fantastic service.

Fantastic service very quick. The radiator was well packaged and the radiator itself is good quality with a lovely finish.
I would definitely use Trade Radiators again and would highly recommend them.

7 juillet 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your fantastic review! We're delighted you were happy with the service, packaging, and quality of your radiator. We really appreciate your recommendation!

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Great value and a pleasure to deal with

Easy ordering process, very reasonably priced product and exactly what we wanted for a new kitchen radiator. Delivery was prompt and radiator works perfectly. Very happy and will use again when we come to replace others!

11 mai 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your lovely review! We're delighted you found the ordering process easy and are happy with your new kitchen radiator.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Great service and a quality product at…

Great service and a quality product at a good price. I am delighted with the radiator that I purchased and would certainly use this company again

25 mai 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your great review! We're delighted you’re happy with your radiator, the quality, and the service you received.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

You won't go wrong with Trade Radiators

From start to finish everything ran smoothly. I ordered 6 Apollo Roma vertical Radiators and 1 Nordic Oslo all in the Gloss White, I did consider Black but I'd guess they might mark more easily and dust would show up more obviously. The quality is fantastic, I love the Apollo ones mostly because 4 of them are quite tall, 1500 x 398 2 Column, visually on the walls they look fabulous. The smaller ones look fantastic too, they're all 2 column and my plumber said they're far easier to hang on the wall than the Roma which was more difficult to hang even though visually they look the same but the wall brackets were different.
The Apollo radiators and wall fixings all came in one delivery, extremely well wrapped with thick polystyrene covering the ends. I checked over each one in case there was any damage but they were all perfect.
The Roma came 2 days later and was well protected in bubble wrap.
Trade Radiators were also the cheapest price for everything and they had great reviews so they were my first choice.
I called them once and asked about where do I get the brackets from to attach them to my walls, they immediately replied the wall fittings come with the radiators.
We've only had them on twice for 25 minutes, mainly so all the fluid gets well mixed up inside the radiators, I was surprised how quickly they heated up and with them all being steel, not aluminium, they retained the heat for ages.
If you are needing radiators then I'm sure you won't go wrong using Trade Radiators. For me its 5 stars all the way.
Steve F.

28 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your fantastic review! We're delighted you’re so pleased with your Apollo and Nordic radiators, and that everything from ordering to delivery went smoothly. We really appreciate your kind words and 5-star recommendation!

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Stylish, right price and delivered without issue.

We were looking for a stylish alternative to a standard radiator in our kitchen. Trade Radiators had a wide selection and it was easy to find what we wanted. The price seemed good. Ordering was straightforward and delivery was as promised - and the driver carried it into my garage. It was a good experience and I’d definitely use them again.

15 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your wonderful review! We're delighted you found the perfect radiator for your kitchen and that you were happy with our selection, pricing, and delivery service.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Brilliant customer service

Brilliant customer service, helpful and knowledgeable. Would recommend. So happy with our choice, we’re changing all our radiators 😊

24 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your great review! We're so pleased you enjoyed our products, found our website easy to use, and had a positive experience with our customer service.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Lovely radiator at a reasonable price

Lovely radiator at a reasonable price
Came when they said it would
All good

3 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your review! We're delighted you were happy with your radiator, the price, and the delivery.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Highly recommended

There's myriad of choice out there for radiators, almost too many to choose from. I bought from Trade Radiators as the website was clear and easy to navigate, informative and the images gave a very good idea of what we would actually receive.
The purchase process was easy, quick and I had confirmation emails throughout. The radiator arrived in perfect condition two days later and was fitted a day after that.
Quick, easy and great pricing, what else can you ask for?
Highly recommended retailer.

8 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your fantastic review! We're so pleased you found our website easy to use and that the ordering process, delivery, and pricing all met your expectations. We really appreciate your recommendation and hope to help you again in the future

Kind regards,
Kim Brines

Noté 2 sur 5 étoiles

Don't believe the delivery time

Email confirming dispatch and stating 1-2 days delivery, now on day 4 and the radiators are still sitting at the dx hub.

I needed them quickly as they're part of a much bigger renovation. This delay really causes me problems now with other trades. Not impressed!

23 juin 2026
Avis spontané
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Réponse de TradeRadiators

Hi

Thank you for your review. I am sorry your order was delayed. Our website states 2-3 working days not 1-2. We do aim to get it to you within that time but when postcodes are a bit more remote this can put a slight delay on deliveries. Apologies for any inconvenience caused.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Well priced products

Good quality product for a competitive price and efficient delivery.

4 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your great review! We're delighted you were happy with the quality, value, and efficient delivery.

Kind regards,
Kim Brines

Noté 1 sur 5 étoiles

Ordered 26th May — still waiting

I placed an order for two radiators on 26th May. The first arrived around two weeks later, but the second simply never turned up. I messaged on WhatsApp to chase it and got no reply at all. I then phoned for an update, and even on the call it was difficult to get a straight answer or a firm delivery date for the outstanding radiator.

Splitting a two-item order is one thing, but leaving a customer chasing across WhatsApp and phone with no clear timeline is poor. I'm left with half my order, no delivery date, and no proactive communication from the company. I'd have expected far better, and on this experience I can't recommend them.

16 juin 2026
Avis spontané
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Réponse de TradeRadiators

Hi

Thank you for your review. Sorry to hear you had issues. I am unable to locate your order from the limited details you have provided. If you can supply some more information I can reply accordingly.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Prompt delivery and great product

Ordered thinking we might need to allow more time but in fact turned up quickly! Radiator looks great and was straightforward to fit. Chose flat surface to make it easy to clean in kitchen.

29 mai 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your lovely review! We're so pleased your radiator arrived sooner than expected and that it was easy to fit. Great choice with the flat surface for easy kitchen cleaning—we hope you enjoy it for years to come.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Excellent customer service with quality products

Excellent customer service. Called with enquiry and answered immediately. Product knowledge perfect and items suggested. Apollo
Radiators were also brilliant in supplying different colour options super quick. And the order arrived perfectly packaged before the suggested time arrival time. Which was appreciated by plumber.

11 mai 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your great review! We're so pleased our team could help and that you were happy with the service, fast delivery, and packaging. We appreciate your support and look forward to helping you again.

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Top quality product is great service

Trade radiators have a great selection and easy to use website with helpful tall which enables you to work out the size of radiator you need for the room.

Ordering online with simple and the follow-up emails through to delivery were very helpful thank you. We’ve ordered a number of radiators from radiators and the service has been fantastic and we would recommend them.

We will certainly use them again

21 mai 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your fantastic review and for choosing Trade Radiators again. We're so pleased to hear you found our website, sizing tool, and ordering process easy to use. We really appreciate your recommendation and look forward to helping you with your next project!

Kind regards,
Kim Brines

Noté 5 sur 5 étoiles

Fast, excellent service

Great communication, fast delivery and the radiators I bought were unavailable elsewhere. No qualms.

1 juin 2026
Avis spontané
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Réponse de TradeRadiators

Thank you for your review! We're pleased to hear you were happy with our communication, delivery service, and product range. We appreciate your support and hope to serve you again in the future.

Kind regards,
Kim Brines

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