When searching for a vertical radiator with the right BTU's Trade Radiators had just what I was looking for. Using their website was easy and delivery was prompt. I'm very happy with the quality and l... Voir plus
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Lisez les avis des autres
Good customer service when trying to establish if a towel rail was the right size. Also possible to mail a person and not mail a "chatbot"! Good range of radiators and towel rails including dual powe... Voir plus
Unbelievably good customer service from Kim. I bought several radiators back in 2022. Two of these had faults in the paintwork which became more obvious over time. I got in touch this week (4 years af... Voir plus
L'entreprise a répondu
I have used Trade Radiators a few times, it’s always my first choice when looking for feature radiators. Always competitively priced Delivery is spot on too, items always really well packed, never... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Operating online since 2004, Trade Radiators has a huge range of radiators, heated towel rails, valves and accessories on their website, all at fantastic prices. If you're replacing a single radiator, or completely refitting a whole house, make Trade Radiators your first port of call. A massive variety of styles, sizes and finishes are available, so you're sure to find something perfect for your home, office or any other place in need of heat! All radiators and rails come with free delivery to all mainland UK addresses. There is a customer support team available via phone, email and live chat to give advice and answer any questions.
Coordonnées de contact
82 Mitchell Street, G1 3NA, Glasgow, Royaume-Uni
- +441412250430
- info@traderadiators.com
- traderadiators.com
4,6
Excellent
659 avis
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Fantastic company to deal with
Fantastic company to deal with, really helpful and the deliveries are fast too, the radiator came in too sections as it was too large for 1 pallet, the instructions and on line videos made it easy to put together and the radiator looks great in position, even if it did take five of us to lift it in to position.
10 avril 2026
Avis spontané
Réponse de TradeRadiators
Thanks so much for your kind words! We’re really glad to hear you found the team helpful and the delivery process smooth. It’s great that the instructions and videos made assembly straightforward—even if getting it into place turned into a bit of a team effort!
We hope the radiator continues to look fantastic in your space, and if you ever need anything else, we’re always here to help.
Kind regards,
Kim Brines
Tall aluminium radiator
The aluminium radiator I bought from Trade Radiators arrived within 4 days, in excellent condition. It it stylish and gives out a lot of heat. Very pleased with the product as with customer service.
4 mars 2026
Avis spontané
Réponse de TradeRadiators
Thank you for your wonderful review! We're delighted to hear that your aluminium radiator arrived quickly and in excellent condition. It's great to know you're happy with both its stylish design and heat output. We truly appreciate your kind words about our customer service as well. Thanks again for choosing Trade Radiators.
Kind regards,
Kim Brines
Good quality products speedy delivery
Ordered several radiators (Towelrad Pisa) from Trade Radiators which were quickly delivered. One had a dent in it. Spoke to customer services who replaced it within a day. Great customer service.
9 février 2026
Avis spontané
Réponse de TradeRadiators
Thank you for your kind review!
We’re really pleased to hear that your Towelrad Pisa radiators arrived quickly and that our customer service team was able to resolve the issue promptly. We always aim to make things as smooth and hassle-free as possible, so it’s great to know we met your expectations.
If you need anything else in the future, don’t hesitate to get in touch—we’re always happy to help.
Kind regards,
Kim Brines
I would highly recommend radiators we…
I would highly recommend radiators we had a curved radiator made it was perfect and we had the house with the stand radiators customer service always friendly to help
10 février 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for your kind recommendation! We’re delighted to hear that your curved radiator turned out perfectly and that you’re happy with the standard radiators throughout your home as well.
It’s especially great to know that you found our customer service team friendly and helpful—that’s something we take real pride in. If you ever need anything else in the future, we’re always here to help.
Kind regards,
Kim Brines
Great product, helpful staff
Delighted with our little traditional style radiator - Nordic Oslo, 2 column. Perfect for our WC refurb, looks great against our new green panelling.
14 janvier 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for your lovely review! We’re thrilled to hear that your Nordic Oslo 2-column radiator was the perfect fit for your WC refurbishment. It sounds like the traditional style pairs beautifully with your new green panelling—what a great design choice!
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your new space.
Kind regards,
Kim Brines
Great choice of radiators including the…
Great choice of radiators including the dimensions I needed which were near impossible to find elsewhere, great value for money, excellent comms and delivery deadlines...couldn't recommend more highly
9 mars 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for your kind words! We're really glad you found exactly the radiator dimensions you needed—especially when they’re hard to come by. It’s great to hear that you were happy with the value, communication, and delivery as well. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience!
Kind regards,
Kim Brines
First time ordering from this company and very impressed
Ordered the radiator and it came promptly.
It’s looks good with new decor.
My wife loves it and it’s far warmer than the old white one.
23 mars 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for your kind review! We're really pleased to hear your radiator arrived promptly and fits in beautifully with your new décor. It’s great to know it’s making a real difference in warmth too. Even better that your wife loves it — that’s always a win! 😊
If you ever need anything else, we’re here to help.
Kind regards,
Kim Brines
Jus spot on
We ordered a made to measure radiator for our bay window, and the whole experience was just amazing 🤩 clear concise instructions were provided on how to take the measurements, and when the radiator arrived (quicker than expected which was great) it was absolutely perfect. We’ve bought all our replacement radiators from Trade Radiators, great price, great selection of designer radiators, great quality and the best service ever! 🤩
15 décembre 2025
Avis spontané
Réponse de TradeRadiators
Thank you so much for your fantastic review! 🤩
We’re absolutely delighted to hear that your made-to-measure radiator was a perfect fit for your bay window and that you found our measuring instructions clear and easy to follow. It’s great to know the delivery exceeded your expectations too!
We truly appreciate your continued support and are thrilled that you’ve chosen us for all your replacement radiators. Your kind words about our pricing, selection, quality, and service mean a lot to the whole team.
If you ever need anything in the future, we’re always here to help!
Thanks again for taking the time to share your experience 😊
Kind regards,
Kim Brines
friendly knowledgeable staff
friendly, helpful, knowledgeable staff, Prompt response to email, follow up telephone call helped to steer my project in right direction took the stress out of the project with choice of radiator and fittings required.
10 mars 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for your kind words!
We’re really pleased to hear that our team was able to support you throughout your project. Providing helpful advice, quick communication, and making the process as stress-free as possible is exactly what we aim for, so it’s great to know we hit the mark.
If you ever need anything in the future, whether it’s further guidance or additional products, we’ll be more than happy to help. Wishing you all the best with your completed project!
Kind regards
Kim Brines
Radiator replacements
The whole experience of selecting products, placing the order, communication, shipping and receiving was perfect. The quality is exceptional and I’m so pleased with everything I bought. My home is completely transformed. Highly recommended by my plumber and I will not only use again but wouldn’t hesitate to recommend to friends and family.
3 mars 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you had such a smooth experience from start to finish and that you’re so pleased with the quality of your products. It’s especially great to know your home has been completely transformed—that’s exactly what we love to hear.
We’re also grateful for your plumber’s recommendation and truly appreciate your trust in us. Your kind words and willingness to recommend us to friends and family mean a great deal.
We look forward to helping you again in the future!
Kind regards
Kim Brines
An unforgettable experience.
What a great find. This company with a huge selection was the only one I could find that had what I needed and at a great price others were twice the price. It was a small aluminium radiator for the smallest room in the house ! sure enough there was a stylish Italian made radiator perfect for the job. Ordered simply it arrived within two days and I was very pleased with the quality and service. Job done. Amazingly I was then contacted about the possibility of taking pictures for the company brochure with the offer of a small refund if suitable. Guess what we got some money back. The whole experience has been a 'Win Win' experience and I cannot recommend the company enough. Thank you Trade Radiators !
1 février 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for your fantastic review!
We’re absolutely delighted to hear that you found exactly what you needed and at a great price. It’s great to know the aluminium radiator was the perfect fit for your space and that you were pleased with both the quality and speedy delivery.
We also really appreciate you taking part in our brochure opportunity—thank you for sharing your photos! We’re so glad we could make the whole experience a win-win for you.
Your recommendation means a lot to us, and we look forward to helping you again in the future.
Many thanks,
Kim Brines
Aluminium radiators
I have bought aluminium radiators and valves from Trade Radiator's twice now and have not been disappointed. They have a good selection, at very good prices. As the aluminium radiators are not cheap,( but boy are they worth it) I shopped around first to make sure I was getting a good deal, and I did.
The service has always been great, the prices are very competitive and delivered quickly.
I would highly recommend this company.
7 janvier 2026
Avis spontané
Réponse de TradeRadiators
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear that you’ve been happy with both your purchases and that the quality and value of our aluminium radiators stood out after shopping around. It’s great to know our service, pricing, and delivery met your expectations again. Your recommendation means a lot to us, and we truly appreciate your continued support.
Kind regards,
Kim Brines
Exceptional service
Exceptional service. Ordered the wrong radiator size initially and I contacted the team who quickly helped me reorder the right one. Great product at a good price. Speedy delivery. Excellent customer service. Highly recommended.
4 décembre 2025
Avis spontané
Réponse de TradeRadiators
Thank you for such a fantastic review. We’re really pleased our team could quickly help resolve the sizing issue and get the right radiator ordered for you. It’s great to hear you’re happy with the product, price, and speedy delivery. We truly appreciate your recommendation and your kind words about our customer service.
Kind regards,
Kim Brines
Excellent service and the quality of…
Excellent service and the quality of the radiator is really impressive. Highly recommend using Trade Radiators.
20 janvier 2026
Avis spontané
Réponse de TradeRadiators
Thank you for your excellent review. We’re delighted to hear you were impressed with both our service and the quality of the radiator. Your recommendation means a lot to us, and we truly appreciate your support.
Kind regards,
Kim Brines
very satisfied with Trade Radiators
very satisfied with Trade Radiators, ordering was very straight forward and delivery quick.
20 janvier 2026
Avis spontané
Réponse de TradeRadiators
Thank you for your kind review. We’re delighted to hear you were very satisfied with Trade Radiators and that you found the ordering process straightforward with quick delivery. We really appreciate your feedback and your custom.
Kind regards,
Kim Brines
Great service - simple as that
I found a towel rail that I wanted & at a good price. I asked a couple of questions about size etc, all answered quickly, enabling me to place the order.
The towel rail was delivered a few days later, all in good order, fitted perfectly & working great.
Thank you for the great service, speedy delivery & for answering my question quickly.
I’d have no hesitation recommending Trade Radiators.
10 décembre 2025
Avis spontané
Réponse de TradeRadiators
Thank you very much for taking the time to leave such a great review. We’re really pleased to hear that you found the right towel rail at a good price and that our team was able to answer your questions quickly and help you place your order with confidence. It’s great to know everything arrived promptly, fitted perfectly, and is working well. Thank you for recommending Trade Radiators — your feedback is truly appreciated.
Kind regards,
Kim Brines
Large range. Great prices. Fast delivery.
I found trade radiators on a Google search, They had exactly what we were looking for and supplied a very attractive radiator plus valves at a great price. Fast delivery.
Communications have been excellent. The radiator now installed and working well.
4 novembre 2025
Avis spontané
Réponse de TradeRadiators
Thank you very much for taking the time to leave such a positive review. We’re delighted to hear that you found exactly what you were looking for and that you’re pleased with the radiator, valves, and pricing. It’s great to know the delivery was fast and that our communication met your expectations. We’re especially happy to hear the radiator is now installed and working well. Thanks again for choosing Trade Radiators — we really appreciate your support.
Kind regards,
Kim Brines
Ordered a column radiator which was not…
Ordered a column radiator which was not correct from original order!
Customer services are awful they lie
The manager makes promises which they don’t fulfil
The quality of product is Italian made rubbish so be warned do not use this company
Once they have you’re money your own your own
Never will I use such a shoddy company for any of there products appalling
31 août 2025
Avis spontané
Réponse de TradeRadiators
Hi Alan
We’re sorry to hear that you’re unhappy, but we must clarify several inaccuracies in this review.
The radiator supplied matched exactly the specifications provided at the time of ordering. Unfortunately, the measurements originally submitted by you were incorrect, which led to the item not matching the your requirements.
A claim was raised with your credit card provider, who fully reviewed the case and ruled in our favour, confirming that the item supplied was correct and as ordered.
We strongly reject the suggestion that our team was dishonest. Our customer service records show clear communication throughout, and while we always aim to assist where possible, we cannot accept responsibility for errors in measurements supplied by the customer.
All of our radiators are Italian manufactured to industry standards, and we stand by their quality. Once again, the issue here was not product quality, but an incorrect specification provided at checkout.
We welcome genuine feedback, but it’s important that reviews accurately reflect the facts.
Kind regards,
Kim Brines
Amazing Service!!!
Amazing Service!!!! We bought a towel radiator for our bathroom nearly 5 years ago and it started to corrode. I contacted Trade Radiators and not only did they replace it, they also sent us a better stainless steel version within a few days. Very happy and highly recommended!
15 décembre 2025
Avis spontané
Réponse de TradeRadiators
Thank you so much for your fantastic review! ⭐️
We’re really pleased to hear that you were happy with how we handled the issue and that the upgraded stainless steel towel radiator arrived quickly. Customer satisfaction and long-term product quality are very important to us, so it’s great to know we could help—even after several years.
Thanks again for your recommendation, and please don’t hesitate to contact us if we can help in the future!
Kind Regards,
Kim Brines
Disappointed.
Thank you for your response but the information that you gave is not entirely accurate.
The company used a non-existent landline to contact me which you said was supplied by PayPal not me. This was listed 2nd on PayPal. They are investigating this. You did not use the mobile number which has always been listed first as the Primary Number. The company also failed to ring us an hour ahead of delivery. The ring doorbell was fully charged. The notifictation from the ring doorbell was received after the delivery attempt. Delivery failed for these reasons. This could have been avoided with a phonecall an hour ahead, using the mobile number supplied when ordering online which was also listed first on PayPal. We rang the company immediately but waited 8 hours after the failed delivery to have an update. No possible solutions were offered, only an insistent non-negotiable request for another delivery charge. My husband was left with no option despite the inaccurate information held by the company.
5 décembre 2025
Avis spontané
Réponse de TradeRadiators
Thank you for your review.
The only number supplied via PayPal was a non-functional landline, which prevented our driver from making contact on the day of delivery. No alternative or mobile number was received prior to dispatch. We do not have access to your PayPal account, that would be a breach of your personal data if we did.
Despite this, a delivery attempt was made. The driver attended the property and rang the doorbell; however, the Ring doorbell was not operational due to it running out of battery (as advised by your husband). Your husband was present in a back office at the time but did not hear the driver. With no working doorbell response and no valid telephone number available, the delivery could not be completed.
As clearly stated in our delivery terms and on two separate emails you were sent, failed deliveries resulting from missing or incorrect contact details, or lack of response at the delivery address, are chargeable. The delivery was booked in for the day you requested and we do also advise in both emails that while we ask the driver to call that is not always a guarantee. The £84 (that was what you paid not £90) redelivery fee reflects the cost of a second vehicle allocation, driver time, and route rescheduling and is non-negotiable. This is in addition to the original £80 delivery charge, which covered the initial delivery attempt.
While we acknowledge your previous custom, all orders are subject to the same terms and conditions, which were applied correctly in this instance.
Kind regards,
Kim Brines
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