TradeYourPhone Avis 

Fantastic service. Polite and helpful staff. Reasonably priced too.

As always very helpful stay been using them for a while.
Would recommend.

Marvellous service
I've had a lovely experience with TYP

Friendly helpful staff
Done me a good deal on my phone

Excellent customer service. Very reasonable price. Will use again

Sent my iphone15 off to them and still waiting to here from them after 4 days emailed them .then phoned them they said they wanted poof it was my phone told them i judy want my phone back would never use them again rubbish place

Absolute scammers…they’ve offered one thing for an immaculate Iphone but significantly devalued….after not accepting their offers they requested for 10£ extra to return the phone which was making the whole experience awful. Would not recommend at all!

Dreadful.

Waited a month for payment. Constant emails to them with no reply. Started to call and then got ”we will update you later via email” and received nothing.

Actioned everything immediately for them and they still couldn’t complete it quickly.

Avoid

Poor would never used them again told me there was housing defects and reduced my iphone 16 pro price by £67 for housing defects which there was not it spent its whole life in a protection case and with screen protector on it . Didnt reply to my email after I challenged them on it. Looks like they are just trying to rip people off and increase their profit margins by ripping off the customer as they know they have you over a barrel with the return fee

Most terrible company ever. PLEASE PEOPLE DONT USE THESE PEOPLE. They are liars, anyway that they offer me 160£ less then the promised price and even doesn’t answer 2 days. I called them all the time and then only promised it will be done it will be done and nothing happened. On the4th day I received my payment after a lot of nervous, and even with 160£ less. PLEASE DONT USE THEM. Try compare and recycle and there check which company has 5 full stars.

They claim to pay out in 24hrs, take a lot longer. Even when they confirm your payment, they say it will take a minimum of 3 working days!

They quoted me £570 for a good condition iPhone 16 pro. I thought they'd knock me down a little but they were still showing ad the highest offer.

I proceeded, phone was in grata condition. Always been in a case. Had a few marks on the screen but standard for two year old phone.

So first issue, i had to send ID, so did that. Next day i has to send proof i owned the device… why not ask for both at the same time? 🤦‍♂️

Then after I chased, I got an offer £160 less than they quoted! Even Vodafone offered me more, no questions asked but I went with this company as they were offering over £100 more.

Would advise anyone not to bother… they are not fast and will offer you far under what they originally offered.

Other phone trade-in businesses will pay more and are a lot quicker!

Removed virus and cleared unwanted gaming apps very efficiently

Don’t waste your time, they have no intention of paying the initial quote they give.

They quoted me £572 for my iPhone 16 pro which is in near perfect condition with 100% battery health. Upon receiving my phone, they tried to reduce the quote to £500 and their reasoning was due to ‘scuffs on the bottom of the housing’.

I took detailed pictures of the device before sending it, which clearly show there is no ‘scuffing’ on the device. I asked TYP to send me photo evidence of what they were claiming justified a £72 reduction, to which they provided pictures of 1 tiny pinprick mark which they were clearly trying to exaggerate to rip me off.

The item still falls well within their ‘good’ condition criteria, yet they seem to expect it to be fresh out of the box. I have challenged their revaluation, to which I am now not receiving a response.

Can't help but feel I've been scammed here. Initially offered a decent price for iphone 16 pro postage package received promptly but then price offered reduced after 4 days.Took 4 days for 'technicians' to find problem in phone, took pictures of phone was in good condition and booked in same price. Reduced sum received but can't help feeling aggrieved

Very helpful staff

Good experience

He helped me out brilliantly at a very small cost. Very polite and helpful

Very good service would definitely recommend great people to deal with

Gave a very Good service done a wonderful job

Similar experience to other reviewers, the price I was originally offered was significantly reduced upon inspection, supposedly due to scratches on the sceeen but if they were there, they weren’t visible to the naked eye.
Their final offer after I rejected the first revaluation was higher than Mazuma, so I accepted it because I didn’t want the hassle of selling privately and being bombarded with messages and offers. I suspect the higher prices are quoted to entice customers and rarely, if ever, paid.
Turnaround time for them taking delivery of the phone to me receiving payment was just under a week.

Fab very helpful