They sell counterfeit shoes and Rob your money. Don't buy from this website. They will lead you on of a refund with no intention of giving you your money back. Big Scammers
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Lisez les avis des autres
For evrey1 on 🌎 how u know if the website is legit before ordering from a site ... go on Google and type the postcode. If the building come up as a business department we're more than 1 business is... Voir plus
These trainers are unreal!!… just received a pair of Jordan 4’s Military black… so so nice and as promised they came when they said they would come. These were for my daughters 16th birthday and she i... Voir plus
L'entreprise a répondu
Should of trusted my gut and saw the dodgy site for what it stood for... a dodgy company! Purchased on here out of desperation to get a pair of otherwise sold out trainers in time for Xmas, silly me a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Trainers Factory is your go-to destination for authentic, head-turning sneakers at unbeatable prices. Born in the UK, we specialize in delivering the hottest styles from brands like Nike, Air Jordan, Adidas, and Yeezy—without the premium price tag. Whether you’re a collector, trend-setter, or just after everyday comfort, we’ve got over 900 styles ready to ship. Fast delivery, real quality, and a team that genuinely cares—Trainers Factory is where sneaker culture meets customer satisfaction
Coordonnées de contact
321-323 High Road, RM6 6AX, Essex, Royaume-Uni
- +447868707391
- sales@trainersfactory.co.uk
- trainersfactory.co.uk
2,3
Bas
397 avis
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I Absolutely Love Trainers Factory!
I absolutely love Trainers Factory, I have purchased a pair of Jordan 1s and Jordan 4s from them and they were both perfect!! The customer service was outstanding with very prompt replies to messages. They are my go to for my Jordans!! I would highly recommend them!!!
7 décembre 2023
Avis spontané
Réponse de Trainers Factory
Hi Natalie
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Still not revived orders and has passed…
Still not revived orders and has passed expected delivery date
18 novembre 2023
Trainers Factory- This is the second time the that I’m…
This is the second time the that I’m purchasing a pair of Jordan 5s from Trainers Factory. I’m very pleased with their customer service. I’ve received immediate responses to my queries. Customer Service Representative, Abraham has been absolutely amazing. I will definitely continue shopping with Trainers Factory
Angela
25 novembre 2023
Avis spontané
Réponse de Trainers Factory
Hi Angela
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Not got my trainers yet !
11 novembre 2023
Réponse de Trainers Factory
Hi Ms.Hopkins
Thank you for your feedback Ms.Hopkins you are our loyal customer and we prioritize our returning customers you have ordered trainers 3 times and we have successfully delivered your trainers believe me this time also you will get your parcel but the thing is, it is not our mistake we have dispatched your trainers on the time that was stated on the website but the shipping company is taking the time it's their mistake and we are in talks with them just be patient your parcel will be delivered to you like the parcels that were delivered to you before. Thank you
Kind Regards
Jeff Oliver
Very hard to pay using your pay apps…
Very hard to pay using your pay apps after getting a tex from your customers service I did manage to do a bank transfer.but still waiting for delivery after two weeks Royal Mail has not displayed any delivery details.
8 novembre 2023
Réponse de Trainers Factory
Hi Mr.Reed
Thank you for your feedback well we came to know about this issue through your review as you know the season is going on and we are trying to facilitate customers but don't worry we are contacting Royal Mail regarding your parcel and as soon as we get an answer from them we will let you know. Kindly reach us at sales@trainersfactory.co.uk for further information and queries. Thank you
Kind Regards
Jeff Oliver
Réponse de Trainers Factory
Hi Dean
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
The customer service was Excellent and…
The customer service was Excellent and very pro-active.
1 novembre 2023
Réponse de Trainers Factory
Hi Aleksandar
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Réponse de Trainers Factory
Hi
We can't find anyone by that name in our database if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
3rd time I've ordered because the…
3rd time I've ordered because the quality of the trainers is second to none will definitely be ordering again
12 novembre 2023
Réponse de Trainers Factory
Hi Tim
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
No fake at all had them checked cause…
No fake at all had them checked cause I’m dead funny over shoes and 100% authentic would order of them again
31 octobre 2023
Réponse de Trainers Factory
Hi Caitlyn
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Réponse de Trainers Factory
Hi Hayat
Hope you are doing well I am glad to receive your feedback but the thing I want you to know is that our trainers are not fake you ordered two trainers and you have received one of the trainers but you didn't receive the other one and may I ask that if you have authenticated it from some organization or you just assume that they are fake but still if you have any queries and any issue just try to reach us sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Bought some Jordon's in December 2022
Bought some Jordon's in December 2022. Very happy with them and no issues untill we went to sell them on Ebay. They had to be authenticated by the Ebay team first. Unfortunately they cam back as fake. I have emailed Trainerfactory on 31 October but they have not responded. So I can only assume they are fake and the compnay is hoping I go away.
Many thanks for your comments, firstly I have already "reached out to you by email but you failed to respond and secondly ebay do have a systm with professonals to identify traner fakes, please see ebays website for this.
19 décembre 2022
Avis spontané
Réponse de Trainers Factory
Hi Mr.Smith
I am really happy that you have shared your feedback but you need to understand that the refund policy "https://trainersfactory.co.uk/policies/refund-policy" clearly states that a refund can be asked for before 30 Days of ordering and you are asking for a refund after 11 months that is not possible and as far as your concern about fake our trainers are not fake and how can ebay identify them as fake they do not have any real trainers authentication department so I won't why they are saying they are fake and clearly these trainers are not for resell on any platform kindly go through our shipping policy "https://trainersfactory.co.uk/pages/shipping-information" but if you still have any issue kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Great trainers and prices
Great trainers and prices, only downside is how long they take to arrive
19 octobre 2023
Réponse de Trainers Factory
Hi Hall
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Unfortunately
Unfortunately, all trainers from this company are fake possibly, they are unaware or just fraudsters I can provide proof if need be
In response to you telling me I’m not a customer is because I was about to purchase three pairs of trainers from your company after asking if your products were genuine, and then you guys replied that they are then when I had a look on your Instagram, I noticed all the Nike vapour max plus are fake
if you look at your Nike vapour max on instagram at the back compared to real vapour max plus there almost flat compared to real ones that are rounded off check it your self and look at the tongue that’s not got the correct grooves that will explain it all to you if in doubt have a look your self or il prove it to everyone leave it at that thanks
If u would like me to provide you with photos from your instagram I would be happy to do so
And also provide you with photos of the genuine products so you can do the comparison your selfs or ask a expert, or possibly even nike as you are using their trademark to sell fake products if u would like could take this to trading standards or fix up before some one els does .
Don’t want to point out the obvious but tell me what the five star reviews have in common !!! ?
31 octobre 2023
Avis spontané
Réponse de Trainers Factory
Hi Angelo
We can't find anyone by that name in our database you did not place any order from us and how can it be that we are fake and fraudsters without you buying anything from us this is a very serious allegation and still if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
Réponse de Trainers Factory
Hi Simon
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Réponse de Trainers Factory
Hi Mark
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Réponse de Trainers Factory
Hi Magdalena
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Item not received payment taken no…
Item not received payment taken no email to track order
8 octobre 2023
Réponse de Trainers Factory
Hi
We can't find anyone by that name in our database if you have any issues kindly reach us at sales@trainersfactory.co.uk. Thank you
Kind Regards
Jeff Oliver
I'm a repeat customer because I adore…
I'm a repeat customer because I adore these reasonably priced trainers. Thanks, Trainer's Factory! ❤️
11 octobre 2023
Réponse de Trainers Factory
Hi Harris
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
Great quick delivery shoes are perfect 👍
21 septembre 2023
Réponse de Trainers Factory
Hi Magda
Thank you so much for your positive feedback your review is the motivation that helps us to work tirelessly for our customers. Thank you
Kind Regards
Jeff Oliver
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