They sell counterfeit shoes and Rob your money. Don't buy from this website. They will lead you on of a refund with no intention of giving you your money back. Big Scammers
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For evrey1 on 🌎 how u know if the website is legit before ordering from a site ... go on Google and type the postcode. If the building come up as a business department we're more than 1 business is... Voir plus
These trainers are unreal!!… just received a pair of Jordan 4’s Military black… so so nice and as promised they came when they said they would come. These were for my daughters 16th birthday and she i... Voir plus
L'entreprise a répondu
Should of trusted my gut and saw the dodgy site for what it stood for... a dodgy company! Purchased on here out of desperation to get a pair of otherwise sold out trainers in time for Xmas, silly me a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Trainers Factory is your go-to destination for authentic, head-turning sneakers at unbeatable prices. Born in the UK, we specialize in delivering the hottest styles from brands like Nike, Air Jordan, Adidas, and Yeezy—without the premium price tag. Whether you’re a collector, trend-setter, or just after everyday comfort, we’ve got over 900 styles ready to ship. Fast delivery, real quality, and a team that genuinely cares—Trainers Factory is where sneaker culture meets customer satisfaction
Coordonnées de contact
321-323 High Road, RM6 6AX, Essex, Royaume-Uni
- +447868707391
- sales@trainersfactory.co.uk
- trainersfactory.co.uk
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FAKE SHOES
Don't get me wrong, I don't really have a problem with suppliers selling reps, as long as they state that they are reps. These/this guy is a complete fraud.
He knows they are fake, 100%, yet sells to unsuspecting folk.
How in gods name could anybody make a profit selling legit at these prices? And how could they have pretty much every size, naah, I can only blame myself for being so dumb. I realised afterwards, so messaged asking to cancel, but too late. Nay mind, I also asked 'how are you able to sell such over inflated footwear at bargain prices, to which I got the response 'we buy in bulk'.... so , you buy in bulk yet, have to order the items individually from China, making alot of sense.
Pretty decent fakes, I had to legit check, came with fake stock x tag, random fake nike Chinese flyer that when translated, reads absolute nonsense, box is smaller than genuine, wrong paper in box, legit is visibly different, inner sole is totally wrong, a few pen marks under UV on shoes, small irregularities when compared to legit. Copious unprofessional spelling mistakes on the site, which, in no where does it state that the shoes are genuine or fake. (They are fake, if you haven't guessed)
Dispatched from China, from face value it appears British, nay, couple of weeks to arrive.
Save up the extra and buy genuine.
Do not support these/this immoral business. Go to a site that states 'repro', at least they are honest.
Even knowing they were fake shoes, I got them legit checked, to which came back fake.
Time to report 'Jeff Oliver' to Trading standards for his illegal practices and Klarna for that matter. Really can't be bothered but Jeff (it's a fake name aswell innit Jeff, come on, let's be honest about something ) Needs stopping. Il get on it in the next few days. I welcome all to join me.... please.
Also Jeff, when you open your next business, (selling Gucci bags etc) you shouldn't reply to paying customers with 'YOU SHOULD BE ASHAMED OF YOURSELF'. It is a well known phrase/cliche in business that ' The customer is always right'. Unless in your case, the customer says that the shoes you sent him are authentic.... and/or that your real name is Jeff.
Can't let folk get away with such indecent practices, I don't know many folk whom morals are so low as to sell fake as legit, To build a buisness on it, well, yea , mr Wang must have some big ass balls, it should be taken down and stopped. absolute con.x
UPDATE-
Mr Wang/ trainers factory are now not refunding me. Out of the hundreds of parcels I have sent with zero problems whatsoever, the woman at the post office wrote one letter on the post code wrong (on the only goddamn parcel Im guarenteed to have problems with.) Wrote a B instead of P, I think. Typical.
Il have to contact royal mail and find out.
So myself, legit app and check check are all wrong and despite the numerous flaws in the shoes, they are legitimate? Wow. When I read that 1/10 score for how easy they found the checking process I was convinced but, obviously myself, the best legit checking apps and all of the other people on here claiming 'fake', we all must be all wrong.
How do you get them directly from Nike when they come with a fake stock X tag on them? I can't see any in my collection ordered directly from Nike with this feature. Strange. You should have said ' I get them imported directly from stock X', might of made alittle more sense.....
Please Mr wang- explain the shoe tree (the card inside) being totally wrong, explain a never before seen stick holding the thing in, explain how the inner should have a ribbed effect but is totally plain. Explain the plain paper in the box which should be speckled, explain the double stitches on a single stitch line, explain why in the world Nike are using UV pen marks on their shoe toe boxes , explain the colour being alot more pale than it should. THE SMELL!!!! Explain the smell, it isnt a bad smell, but, it ain't the correct smell of a new shoe. Should I continue or,,,,
UPDATED UPDATE- Got refunded, Wang was telling fibs about not receiving the shoes back, as expected and also, appears to have employed a few people to make some more fake reviews. (The 1 review next to the names kinda gives it away)
Thankyou for being honest Mr Wang, it is most appreciated. X

Réponse de Trainers Factory
DO NOT BUY FROM THIS COMPANY!!!
DO NOT BUY FROM THIS COMPANY!!!! I waited 2 weeks for my trainers only to be told they had been delivered……OUTSIDE ON THE STREET AT 23.50pm when looked on yodel it said delivered in a safe place that was authorised at 15.30, I NEVER authorised a safe place!!! I am still trying to get my refund which is proving very difficult and one person is not reading the chat log I’ve been having since day 1. This is discusting customer service. I paid £150 for these trainers and have to stress and message everyday getting the same answers!!!! I have still NOT received my trainers!!!! SO PLEASE STAY CLEAR!!!

Réponse de Trainers Factory
I ordered a pair of Nike trainers in…
I ordered a pair of Nike trainers in early December for partner as a Christmas present. It’s now is mid January I’m still waiting. Excuses about delay due to yodel delivery. They provided a bogus tracking info and the company hasn’t even received the items!! No sign of any the trainers or no sign of yodel delivery been received to deliver! I have asked a refund and nothing but excuses about speaking to the management. “Be patient we will send it. Wait a minute please”. This is scam. Stay clear.!!!!!!! I will be reporting this company to trading standards if my moneys is not refunded in a few days. Looks like my 135.00 is lost or delayed too!This does not sound like a English company and certainly the responses received does not seem to be professional nor from a reputable company ! Very basic simple texts! If this message and review helps someone then I would feel better for been ripped off like this.

Réponse de Trainers Factory
Utter liars
Ordered a pair of Jordan's for my sons Xmas present on 12th December. They arrived TODAY. I was told the reason was that they had been ordered direct from the Nike Factory. This was from China as yodel told me (not Trainer Factory at first)
Imagine my utter outrage when the trainers are in fact from StockX not direct from Nike as told. This company are a sham and liars. I have a mind to report them to trading standards. I'll never use them again. Avoid them

Réponse de Trainers Factory
Should of trusted my gut and saw the…
Should of trusted my gut and saw the dodgy site for what it stood for... a dodgy company! Purchased on here out of desperation to get a pair of otherwise sold out trainers in time for Xmas, silly me after weeks of rubbish and fake tracking they still didn't arrive in time and when they finally did they have a nice shiny green stock x tag stuck to the back theses aren't authentic, don't trust these people with your money!

Réponse de Trainers Factory
Disgusting customer service
Disgusting customer service, so rude didn't get my delivery as stated and sent questionable trainers which nike have confirmed as fake and are now taking it further this company has already been shut down and are using a different name DO NOT USE THESE

Réponse de Trainers Factory
Avoid unless you want to wait a month…
Avoid unless you want to wait a month put up with false promises threats, rudeness and fake trainers! Clearly not professional in the slightest refused my refund numerous of times just for stockx seconds? Suspect these glowing good reviews are definitely fake don't be fooled like I was!

Réponse de Trainers Factory
Just be patient your trainers will turn up they are under a lot of pressure with all the postal strikes
After a worrying wait not down to the company but to the postal strike I got the trainers I ordered for Xmas not only did they come but the company was always on the other end of any query or worry I had Thankyou so everyone who is writing this company is a scam needs to be ashamed of themselves

Réponse de Trainers Factory
Avoid this Company!!!
Poor quality of service and compulsive liars avoid this company at all costs!

Réponse de Trainers Factory
I was a bit unsure whether to get…
I was a bit unsure whether to get trainers from here but placed my order anyway on the 10th December as they were to be a Christmas present, I was told my parcel would arrive 23rd/24th december and unfortunately they didn't arrive. Tracking didn't update and was stuck on with sender for quite some time, every time I contacted trainer factory they were very helpful and answered any questions I had. Yodel were meant to deliver my trainers yesterday but didn't, i contacted the delivery driver and told me he has so many parcels and will deliver tomorrow, they have just arrived today (31st December).. They took longer to arrive then I had hoped but I got my parcel and absolutely thrilled with them. Thank you Trainers factory.

Réponse de Trainers Factory
These trainers are unreal!!… just…
These trainers are unreal!!… just received a pair of Jordan 4’s Military black… so so nice and as promised they came when they said they would come. These were for my daughters 16th birthday and she is made up… totally recommend purchasing- thanks again Trainerfactory 🙏🏼❤️

Réponse de Trainers Factory
Excellent communication throughout the…
Excellent communication throughout the transaction!! Great quality trainers, excellent customer service!! Would definitely recommend 😊

Réponse de Trainers Factory
Highly recommend
Ordered some Jordans for a Christmas present, unfortunately
they didn't arrive in time, but this was not the companies fault, it was due to the Christmas strikes etc. Their customer service team were great and kept me updated, answering all my questions promptly.
The trainers look great, my teenage son is so happy with them, and a great price too.
Would definitely use this company again.

Réponse de Trainers Factory
Placed my order on the 14th of December…
Placed my order on the 14th of December , received a message on the 17th of December the parcel has been dispatch , and I have received my parcel today the 29 of December .I was not expecting that today.First time, I m so happy.I will definitely use the web again

Réponse de Trainers Factory
Satisfactory
At first I was contemplating whether this is a good website after purchasing a pair, as the delivery time was very long and the tracking app wasn’t working either. Despite the long delivery I received them today. I’m very satisfied with the shoes. But obviously the extended delivery and the emails I had to send was tiring. At some point I thought it was a scam. But thankfully it’s not!

Réponse de Trainers Factory
Terrible customer service
Ordered on 10th December. Sent numerous emails to the company trying to establish if they would be able to deliver before Christmas. No answer. Trainers received today but too late as I had to buy something else for a Christmas present. Company are now not allowing access to their online returns label and not answering live chat or emails to allow a return. Absolute rubbish customer service. Would NOT recommend.

Réponse de Trainers Factory
DO NOT ORDER FROM HERE!
DO NOT ORDER FROM HERE!! I placed an order nearly 2 weeks ago. i paid for 3-5 day shipping, so as anyone would i contacted them about this issue. I asked for a refund as i’m clearly not getting the shoes and they replied with “why do you want a refund” i explained and have had no reply, shocker. I should of trusted the reviews, don’t make the same issue i did. Save your money and time and do not order from here. Contacting my bank straight after i’ve wrote this review!!

Réponse de Trainers Factory
AVOID LIKE THE PLAQUE.
AVOID LIKE THE PLAQUE.
Still waiting on an order I made on the 9th December 22
They have avoided any queries. And in ten minutes on line after I started to complain my order went from
Out for delivery then still at depot then delivered (all in 10 mins)
When I rang the so called delivery driver he said he was in Edinburgh and I’m in Cornwall.
Plus the picture they sent was a completely different order no. To mine so they used someone else’s delivery status.
They are an otter scam. All the good reviews they have on here they have done them selfs.
They are scammers
They have ripped me off over £130
If I could of even no stars I would of

Réponse de Trainers Factory
Genuine and a great site
Genuine and a great site. Took time to come but they are honest and would defo order again from! 5 star

Réponse de Trainers Factory
Well what a relief i read some of the…
Well what a relief i read some of the bad reviews regarding this company causing my self a very stressful xmas …. the only thing fake is the people who write so many lies.
i received both pair of trainers most defo not fake !!! perfect and the admin staff kept me constantly up to date, will be using this site for my boys trainers from now on .. EXCELLENT company .

Réponse de Trainers Factory
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