Really quick and easy process online to book a ticket! Got amazing service from Rohit Negi who gave a call within 10 mins of booking the ticket online to confirm everything and then issued the ticket... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent assistance by your company with no wait time over call and your staff Manish Kumar helped me to get my flight rescheduled. Apart from the excellent price I got excellent service as well.... Voir plus
L'entreprise a répondu
Minha experiência com a Traveasy foi extremamente frustrante e decepcionante. Comprei uma passagem aérea e não recebi a confirmação da reserva. Depois disso, recebi uma ligação exigindo o pagament... Voir plus
I had a good experience booking my flight through traveasy. I faced a problem trying to make payment for the flight and requested a call back. They called me swiftly and was able to help with the issu... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Coordonnées de contact
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, Royaume-Uni
- 0208 819 9853
- info@traveasy.com
- traveasy.com
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I booked my flight through traveasy.com…
I booked my flight through traveasy.com because it was the cheapest. Honestly, I was worried because of the reviews. During the booking process, I logged into the chat, and the advisor immediately confirmed the baggage allowance, price, and so on. I didn't have time to make the payment, but the advisor sent me a payment link and confirmation of all the details via chat. I made the payment, but I was worried again. Within 40 minutes, I received my tickets. I logged into Etihad Airways. My reservation was listed on their website, and tickets were available. So everything went perfectly!
21 mars 2026
Réponse de Traveasy
Dear Anna,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Shubham really did a fantastic job!
14 mars 2026
Réponse de Traveasy
Dear Ramin,
Thank you for your feedback. We’re glad Traveasy could help you find a competitive flight price. Our team works hard to always offer great value on flights, and we look forward to helping with your next booking.
Warm Regards,
Traveasy
good customer service
Five stars. I received very good customer service today from Shubham. He was fantastic, kind, patient, and extremely helpful in guiding me through an administrative update as well as disability assistance. He made everything much easier to understand and navigate, and I really appreciated his support. Thank you for such excellent service.
22 mars 2026
Avis spontané
Réponse de Traveasy
Dear Whyte,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy’s booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Prince Singh was very proactive
Prince Singh was very proactive. When I wanted to change my flight, I emailed Prince and he called me within the next 2 hours to proceed with changing my flight.
20 mars 2026
Avis spontané
Réponse de Traveasy
Dear Leah,
Thank you so much for taking the time out to leave a review. Your feedback about Traveasy’s flight booking experience helps us to improve and develop the service we give to our customers.
Warm Regards,
Traveasy
Price had increased since I had booked
Price had increased since I had booked
To £25
But then after talking to Customer Service, they reduced it to just an extra £10
Very thankful
19 mars 2026
Réponse de Traveasy
Dear Nita,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Réponse de Traveasy
Dear Doreen,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
Value for money
18 mars 2026
Réponse de Traveasy
Dear V jaya prasanth,
Thank you for letting the community know that you had a nice booking experience with Traveasy. This greatly boosted the morale of our sales team!
Warm Regards,
Traveasy
Very pleased and thankful to Prince
Very pleased and thankful to Prince, who was extremely helpful and kind, I had originally booked to travel to Dubai on Emirates and then to further fly to india, but due the current situation in UAE, I had to change my plan, so I got through to prince I explained him my situation, he was very efficient he managed to book me on a different flight to go India, all booked and confirmed without any delays, n saved me money if I had cancelled n tried to bookmyself which were coming out way to expensive to afford. Great job !! Thank you Prince
17 mars 2026
Avis spontané
Réponse de Traveasy
Dear Insha,
Thank you for letting the community know that you had a nice booking experience with Traveasy. This greatly boosted the morale of our sales team!
Warm Regards,
Traveasy
They helped us make what seemed like an impossible booking
We made a mistake when booking and ended up in a complete mess with our flights and weren't sure what to do. The Traveasy team spotted it and called us to understand what we actually needed. They moved mountains to help us get the flight we wanted despite all the global disruption. Just when we were about to give up another option presented itself and the team were able to help us book - they got us the flight at 60% of what it would have been via the airline or any other online booking system. Cannot thank them enough.
16 mars 2026
Avis spontané
Réponse de Traveasy
Dear Ryan,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Traveasy
Prince Singh
Prince Singh
REALY GOOD TALK N GIDE TO ME HOW I GET MY CONFORM TICKET THANK YOU VERY MUCH PRINCE SINGH FOR HELPING ME N THANK YOU TRAVEASY
THIS IS MY FIRTST FLIGHT TRIP SO I WANT GUIDELINE N PRINCE SING GIVE SUPER DUPER GUIDENCE THANKS AGIN!
16 mars 2026
Avis spontané
Réponse de Traveasy
Dear Ketan,
Thank you for letting the community know that you had a nice booking experience with Traveasy. This greatly boosted the morale of our sales team!
Warm Regards,
Traveasy
traveasyを使うのは危険です
traveasyを使うのは危険です、お勧めしません。朝6時のフライトを予約して、早朝空港につきチェックインを行うと21時の便に勝手に変更されていました。便変更の連絡は全くありませんでした。その件についてメールで問い合わせしていますが、全く返事は来ません。
16 février 2026
Réponse de Traveasy
Dear KN,
Thank you for your feedback. Our team is currently reviewing the matter and working towards a resolution. If you need any updates or wish to connect with us directly, please email us at info@traveasy.com.
when i booked ticket i got screenshot…
when i booked ticket i got screenshot of the ticket not real one. they when i called to conferm suddenly there was extra charge for the extra bag which i didn't need. SO i had to bargain for conferming ticket like i already paid, but had to wait to get ticket.
3 mars 2026
Réponse de Traveasy
Dear Aesha,
We are sorry to hear that you were dissatisfied with your booking experience. Please note that the initial document provided was a travel agency confirmation, which is standard procedure at the time of booking. The airline e-ticket is issued separately and can take additional time to be generated, as outlined in the payment confirmation email. With regard to baggage, this is an ancillary service that may be offered as an optional extra and is recommended for most bookings, but it does not affect the price of the original ticket unless specifically selected and added to the booking. We appreciate your feedback and regret any confusion caused during the process. We are continually reviewing how we communicate booking and ticketing information to ensure a clearer experience for our customers.
I had a great experience booking my…
I had a great experience booking my tickets through Traveasy, thanks to Shubham Singh. He was incredibly professional, efficient, and made the whole process seamless. Highly recommended for anyone looking for hassle-free travel arrangements
12 mars 2026
Avis spontané
Réponse de Traveasy
Dear Kaleem,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Traveasy
Actually able to speak to a human
Having a person to talk to and arrange the booking is a thosand times better than being consigned to an automated booking that more times than not has been programmed incorrectly and doesn't account for glitches that can often occur. The person I spoke with (called Deepak) was extremely helpful and kept me well-informed throughout the process.
3 mars 2026
Réponse de Traveasy
Dear Peter,
Thank you for letting the community know that you had a nice booking experience with Traveasy. This greatly boosted the morale of our sales team!
Warm Regards,
Traveasy
Réponse de Traveasy
Dear Kev,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
You don’t save enough in the end to compensate for the lack of service
You book online and the ticket isn’t confirmed. Then I get a call saying that tha tickets are sold out. I have enquired about a cancellation due to the escalating war in Iran and was told after being on the phone for 20 minutes that a different department will call me back. I have not received and call back and have now received an email with final documents. Service is terrible. I will not book with these again.
30 janvier 2026
Réponse de Traveasy
Dear Porter,
Thank you for your feedback. As airline fares are dynamic and subject to real-time availability, pricing and seat availability cannot be guaranteed until a booking has been fully confirmed and ticketed. While we appreciate that this can be frustrating, this is standard within the travel industry and is outside the direct control of the agency. With regard to your cancellation enquiry, in situations involving changing travel circumstances, we are required to liaise directly with the airline in order to obtain the most accurate guidance on the options available. This information is not always immediately available at the time of the initial call, and airline response times can vary. We do note your comments regarding communication and appreciate the opportunity to review this internally. We remain committed to assisting customers in line with the procedures and timelines set by the airline.
Réponse de Traveasy
Dear Francis,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
Réponse de Traveasy
Dear Marco,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!
Warm Regards,
Traveasy
Thank you Vinit :)
Vinit John was really good to talk to and figure out my flight booking during a turbulent time. He exhibited outstanding customer service compared to other travel agents I worked with. I would recommend anyone work with Mr. John to book flights when working with Traveasy
4 mars 2026
Avis spontané
Réponse de Traveasy
Dear Ajay,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!
Warm Regards,
Traveasy
Still
Still
Not got my tickets yet as the person on the phone put the wrong names down it’s taking weeks to get someone to get the tickets right
26 février 2026
Avis spontané
Réponse de Traveasy
Dear Dived,
Thank you for your feedback. We are currently investigating this matter and sincerely appreciate you bringing it to our attention. Please rest assured that we take customer feedback seriously and are committed to addressing the issues you've raised to ensure they do not happen again in the future. If you have any further questions or would like additional support, please don’t hesitate to contact our customer support team at info@traveasy.com
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