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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had such a wonderful trip, and I would like to give a big thank you to Jack Williams from Travel E Smart for all his help and support. He was helpful, professional, excellent customer care and... Voir plus

Noté 5 sur 5 étoiles

Sarah was incredibly patient, gentle, comforting and guiding. She epitomized the very essence of a professional ticketer. She gave me multiple options, plans and avenues to make my journey possible an... Voir plus

Noté 5 sur 5 étoiles

I booked a flight to Banjul (Gambia) and the Prise was really good aswell they let me pay in installments wich I really appreciated! Specially I like to mention MARK who was my contact he was very he... Voir plus

Noté 4 sur 5 étoiles

Jack was Amazing at sorting out last minute holiday to Lebanon. He was thorough polite and gave us enough information to decide. When we needed to make changes also he was very accommodating and helpe... Voir plus

À propos de l'entreprise

  1. Agence de réservation de billets d'avion
  2. aussi dans
  3. Agence d'excursions
  4. Agence de voyages
  5. Agrégateur de voyages
  6. Hôtel
  7. Site de recherche de vols

Écrit par l'entreprise

Travel E Smart is the leading company that provides the best traveling services from United Kingdom to anywhere in the whole wide globe. We have a wide range of dedicated employees who are passionate about their work and always attentive to guide our valuable customers about everything they want to know about the flight’s rate and latest updates. With Travel E Smart you can travel the world without any worry, knowing that we are here to help you if you need us. Our extensive flights’ network makes it a breeze to travel the world. We cover all corners of the globe so that we can get you the best flights for you at the right time.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

943 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(943)

100 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was a bit dubious to start with…

I was a bit dubious to start with because I'd been scammed by another company but Sarah reassured me this booking is real she was fantastic in helping booking my flight she rang and text me it's all booked she couldn't of done enough for me brilliant company which I will use again.

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I cannot recommend Sarah Smith highly enough. From my first enquiry through to confirming my booking, she was professional, patient, and incredibly helpful. She answered all of my questions promptly, explained everything clearly, and made the entire process smooth and stress free.

What stood out most was her attention to detail and excellent communication. She kept me informed every step of the way, ensured my booking was accurate, and was happy to make changes when I requested them. It was reassuring to have someone so knowledgeable and committed to providing great customer service.

Thank you, Sarah, for making my travel arrangements so easy. I would not hesitate to use your services again and will gladly recommend you to friends and family.

13 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

My agent Sophia was incredibly helpful…

My agent Sophia was incredibly helpful throughout the whole process of arranging my travel. She was patient, understanding, and took the time to sort out my ticket issues without any stress on my side. Communication was clear and prompt, and she made sure everything was handled properly from start to finish. I really appreciated how supportive she was, especially when things needed adjusting last minute. Overall, a smooth and reliable service, and I would happily book through her again and will be definitely recommending to family and friends. Thank you Sophia for being understanding.

3 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

My holiday with Travel E smart was a…

My holiday with Travel E smart was a very very good experience especially with the help of James. He treated us like royals, he even text to if me and my lady landed safely in Jamaica. Even on return to the UK we also got a message if we had gotten home.

Thank you very James.

Ps I'll recommend people.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I have used Travel Smart on a few…

I have used Travel Smart on a few Occasions. James is amazing making my travel arrangements. He ensures I get the best rates giving me the best ways to travel. I would highly recommend him to anyone who loves to travel and who needs special servies.

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience booking…

I had an excellent experience booking my flights to Nigeria with this travel company. From start to finish, the service was professional, efficient, and stress-free.
A special thank you to James, who went above and beyond to help me. He was incredibly patient, knowledgeable, and always happy to answer my questions. Nothing was too much trouble, and he made sure I found the best flight options to suit my needs.
It's rare to receive such outstanding customer service these days, and James made the whole booking process easy and enjoyable. I wouldn't hesitate to use this company again and will definitely recommend them to family and friends.
Thank you, James, for all your help—I really appreciate your excellent service!

27 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Don't trust this travel agency

Don't trust this travel agency. I had a very bad experience.
I booked Chennai travel tickets, agreed on the price, and paid the deposit as requested. After taking my deposit, they told me the tickets were no longer available. This was very disappointing and unprofessional. I would not recommend this service to anyone.

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service from Sam

Fantastic service from Sam. I was looking for cheap hotels for Scotland but it was coming very expensive online. I spoke to sam and told him about my budget and requirements. Within a day he found exactly what I was looking and under my budget. Really appreciate and recommend.

24 juin 2026
Noté 1 sur 5 étoiles

scammers

Please exercise caution when dealing with this company. Based on my experience, I believe I was scammed and my money was not returned. I also noticed unauthorized use of a payment card for purchases on the Play Store and other online transactions.
The owner is known as Mozam and may also use the name Muhammad. I strongly recommend verifying all information and payment details before doing business or traveling with them.
Please stay alert and take necessary precautions to protect yourself from potential fraud.

10 juin 2026
Avis spontané
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Réponse de Travel E Smart

We strongly dispute the accuracy of this review. Following a thorough internal investigation, we can confirm that the reviewer is not a customer of Travel E Smart and has never booked any travel services through our company.

We have clear evidence that this review was not posted by a genuine customer and believe it has been submitted with the intention of causing reputational harm to our business. The allegations made are entirely false, misleading, and unsupported by any legitimate transaction or interaction with our company.

This matter has been formally reported to Trust-pilot for investigation. We remain committed to providing honest, professional, and reliable travel services to our valued customers.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

Thank you very much EDWARD..

Thank you very much EDWARD...
Excellent service, made sure I had a good deal..
You the best.. will come back to you on my next trip..

4 juin 2026
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Réponse de Travel E Smart

Thank you for your valued feedback. Providing excellent service and a smooth booking experience is our top priority, and we're delighted to know we met your expectations. We appreciate your support and look forward to helping with your future travel needs.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

What a Gem!

What a Gem! Saved over £300 on my families holiday. Our first time to Spain, so I was able to do the little extra things with that. Amazing.

14 avril 2026
Avis spontané
Logo de Travel E Smart

Réponse de Travel E Smart

Thank you for your valued feedback. Providing excellent service and a smooth booking experience is our top priority, and we're delighted to know we met your expectations. We appreciate your support and look forward to helping with your future travel needs.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

James is a 5 star agent

I dealt with James after I was let down by another company, he did an amazing job of catering all my needs was patient with me and his service was great I would highly recommend speaking to him he is always there at the end of the phone or email he made the booking process so easy for me as I struggle some times

So to end my review I would say anyone who needs some flights where you pay over time speak to James on 02081294479 and he will help you all the way from start to end

13 mai 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for your kind feedback. We're delighted to hear that James was able to assist you and make the booking process easy and stress-free. We truly appreciate your recommendation and look forward to helping you with your future travel plans.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with, slightly better rates

31 mars 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for your review. We're glad you found our service straightforward and enjoyed the value we provided. We look forward to helping you with your next trip.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

The customer's services was excellent

The customer's services was excellent, the agent was patient and and easy to communicate with. The booking process was smooth.

8 mai 2026
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Réponse de Travel E Smart

Thank you for taking the time to share your experience with Travel E Smart. We truly appreciate your kind feedback and are delighted that we could assist with your travel plans. We look forward to serving you again in the future.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

I truly recommend this agency ,assisted…

I truly recommend this agency ,assisted by one of the agency James he was truly helpful and very informative helped get the best deal possible for payment and locating an airline. Thank you James

29 avril 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for your kind recommendation and for choosing Travel E Smart. We're delighted to hear that James was able to assist you in finding the best travel and payment options while making the booking process simple and informative. We truly appreciate your trust and look forward to helping you with your future travel plans.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

Eric

Eric - 02080905056
Customer service was on a high level, he was very helpful, patient and understand. Thank you Eric for your assistance. U will be hearing back from me soon.

18 avril 2026
Avis spontané
Logo de Travel E Smart

Réponse de Travel E Smart

Thank you for your kind feedback. We're delighted to hear that Eric provided helpful, patient, and professional assistance throughout your booking journey. We truly appreciate your trust in Travel E Smart and look forward to assisting you again in the future.

Regards,
Team Travel E Smart

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