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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had such a wonderful trip, and I would like to give a big thank you to Jack Williams from Travel E Smart for all his help and support. He was helpful, professional, excellent customer care and... Voir plus

Noté 5 sur 5 étoiles

Sarah was incredibly patient, gentle, comforting and guiding. She epitomized the very essence of a professional ticketer. She gave me multiple options, plans and avenues to make my journey possible an... Voir plus

Noté 5 sur 5 étoiles

I booked a flight to Banjul (Gambia) and the Prise was really good aswell they let me pay in installments wich I really appreciated! Specially I like to mention MARK who was my contact he was very he... Voir plus

Noté 4 sur 5 étoiles

Jack was Amazing at sorting out last minute holiday to Lebanon. He was thorough polite and gave us enough information to decide. When we needed to make changes also he was very accommodating and helpe... Voir plus

À propos de l'entreprise

  1. Agence de réservation de billets d'avion
  2. aussi dans
  3. Agence d'excursions
  4. Agence de voyages
  5. Agrégateur de voyages
  6. Hôtel
  7. Site de recherche de vols

Écrit par l'entreprise

Travel E Smart is the leading company that provides the best traveling services from United Kingdom to anywhere in the whole wide globe. We have a wide range of dedicated employees who are passionate about their work and always attentive to guide our valuable customers about everything they want to know about the flight’s rate and latest updates. With Travel E Smart you can travel the world without any worry, knowing that we are here to help you if you need us. Our extensive flights’ network makes it a breeze to travel the world. We cover all corners of the globe so that we can get you the best flights for you at the right time.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

943 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(943)

100 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Second time dealing with travel Esmart

Second time dealing with travel Esmart. At first, I was a bit unsure of authenticity of the company. I spoke to a staff called James. He assured me well that I am in good hands and kept his promise. My tickets price was affordable and paid on instalments. I will surely recommend a friend, family, and anyone looking for reliable travel agent.Esmart 😉. Thanks James.

16 janvier 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for your continued trust in Travel E Smart. We're delighted to hear that James was able to reassure you and provide a positive booking experience. Your recommendation means a great deal to us, and we look forward to assisting you with your future travel plans.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

recently completed my Umrah journey in…

recently completed my Umrah journey in Mecca and Medina with this travel agency, and overall, it was a positive experience.

The booking process was straightforward, and the staff were responsive when answering questions before departure.Specially thanks to brother Fahad.He was a very good person and He has done everything perfectly such as Flights and accommodation arrangements were well-coordinated, and our hotels were conveniently located within reasonable distance of the Haram, which made daily prayers much easier.
Overall, I would recommend this agency to others planning Umrah, particularly for their organization and support.They could provide an excellent service.

10 novembre 2025
Avis spontané
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Réponse de Travel E Smart

Thank you for sharing your experience with Travel E Smart. We are delighted to hear that your Umrah journey was a positive one and that Fahad was able to provide excellent support throughout the process. Your kind words about our service, accommodation, and travel arrangements mean a great deal to us.

We sincerely appreciate your recommendation and hope to assist you again with your future travel plans.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

What can I say such a fantastic company…

What can I say such a fantastic company very helpful and easy to communicate with my agent James has gone above and beyond with helping me arrange my booking for myself and grandson
This company really goes the extra mile

23 avril 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for your kind review. We're pleased to hear that James provided excellent support and made your booking experience smooth and enjoyable. We truly appreciate your trust and look forward to assisting you again in the future.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

Great experience with Traveles Smart…

Really pleased with the service from Traveles Smart Agent. Friendly, efficient, and easy to deal with from start to finish. I also got a very affordable ticket, which made the experience even better. Would definitely use them again!

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Clear explanations about my flight…

Clear explanations about my flight booking. All details were explained including emails sent with clear details.Thank you James for an excellent job and keep it up.I will definitely come back for my next holiday bookings

23 avril 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for your thoughtful review. It's great to know that James was able to make your booking experience straightforward and keep you well informed every step of the way. We value your support and will be delighted to help with your future travel arrangements.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

Very reliable and flexible

Very reliable and flexible to adjustments that suite my travelling . They were reachable all working hours to attend to my calls. Perfect for anyone who wants to travel.

25 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I felt I was in good hands with James…

I felt I was in good hands with James from the very start. He was there to help me find the very best price for my flights. He was very informative all the way through and was always there to answer any question or query that I had. He made every effort to help me with whatever I needed and ensured the process of booking flights went very smoothly- which was great as it’s usually a stressful experience. If you want an stress-free flight-booking experience- JAMES is your man! Thank you very much for everything!

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

David my travel agent was so helpful…

David my travel agent was so helpful and sorted my flights out and really was so understanding I will be using this company again and will be given my family members this company too use aswell thankyou so much David for all your help

9 avril 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for your wonderful feedback. We're delighted to hear that David was able to assist you with your travel arrangements and provide the support and understanding you needed throughout the process. Your recommendation to friends and family means a great deal to us, and we truly appreciate your trust.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, my Agent (Chris)was very helpful and considerate of are needs. Very knowledgeable and quick to respond. Making the overall experience easier.

It’s a pleasure doing business with you.

3 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience with…

I hhad an excellent experience with Travel Esmart. I got a great deal for my trip to The Gambia with my wife, and the whole process was smooth and stress-free.

Eric provided outstanding customer service – very helpful, patient, and responsive throughout. He took the time to answer all my questions and made sure everything was arranged perfectly.

This is my fourth time purchasing flight tickets with Travel Esmart, and they have consistently delivered great service every time.

I would not hesitate to recommend them to friends and family. If you’re booking, I highly recommend contacting Eric directly.

30 mars 2026
Avis spontané
Logo de Travel E Smart

Réponse de Travel E Smart

Thank you for your continued trust in Travel E Smart. It means a lot to us that you've chosen our services multiple times and have consistently had a positive experience. We're especially pleased to hear that Eric provided the support and attention you needed to make your trip arrangements smooth and hassle-free.

We truly appreciate your recommendation and look forward to assisting you again on your future journeys.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

When trust in online travel agencies was lost...Travel E Smart restored my faith

Having been scammed online out of a lot of money to a bogus travel agency I was sceptical and incredibly worried when I contacted Eric at Travel E Smart...
But..Eric put my mind at rest...he is a star...I travelled last year to Tanzania from UK and everything was perfect...
They have managed to sort my partner a flight out of Saudi back to Philippines when all seemed lost...
I will 100% use these guys when I fly to Philippines later this year..
Eric..you are a star....nothing too much trouble....people...you can trust these people...amazing company.
They have got my partner

26 mars 2026
Avis spontané
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Réponse de Travel E Smart

Thank you for sharing your experience with us. We understand how difficult it can be to place your trust in a travel company after a negative experience, so we're especially grateful for your confidence in Travel E Smart. We're delighted that Eric was able to support you and help make your travel arrangements stress-free.

Your kind words and recommendation mean a great deal to us. We look forward to assisting you and your partner with your future travel plans and wish you both a wonderful journey ahead.

Regards,
Team Travel E Smart

Noté 5 sur 5 étoiles

Paul was incredibly helpful

Paul was incredibly helpful suggesting good airlines and prices. His prices were better than those quoted by other agencies; I searched online and Paul found better prices! He was always polite. I felt he really cared about our experience. I would highly recommend him and Travel E Smart

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I booked with James for a trip to…

I booked with James for a trip to Dubai. I am pleased with the service received because he worked with me to get the specific flight times I wanted and accomodated my requested payment arrangement within his parameters

22 mars 2026
Avis spontané
Logo de Travel E Smart

Réponse de Travel E Smart

Thank you for taking the time to share your feedback. We're pleased to hear that James was able to accommodate your preferred flight schedule and work with you to find a suitable payment arrangement. Providing flexible and personalized service is something we take great pride in.

We appreciate your trust in Travel E Smart and wish you a fantastic trip to Dubai.

Regards,
Team Travel E Smart

Noté 1 sur 5 étoiles

Very poor complaint handling

Very poor complaint handling. My daughter’s booking was described in writing as a “reservation”, but the ticket was in fact issued the same day. We later identified discrepancies between the signed booking document and the issued ticket, including the outbound airport, and a substantial difference between the invoiced amount and the airline booking value. Despite repeated requests, the company has still failed to provide a proper itemised breakdown or directly answer the documentary issues raised. This has been an extremely frustrating and disappointing experience.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an amazingly good experience with…

I had an amazingly good experience with James
James is such a kind man and very friendly, He's one of the best agents in Travel smart.from the moment we spoke and he booked my frist flight James was brilliant with me and very patient even doe I kept asking questions,James took time to explain and made sure everything was smoothly nd gt me the best prices. Am glade I met James nd u need more people like James.if your looking for reliable, friendly nd efficient agent,I highly recommend James. Am glad I got James usmy agent.EVERYONE NEED A JAMES.THANK YOU JAMES YOUR THE BEST OF THE BEST

5 mars 2026
Avis spontané

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