Trelabs and in particular Kyrylo in the Customer Care and Product Support department is excellent to deal with. He treated me with empathy and respect and was willing to do whatever it took... Voir plus
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Lisez les avis des autres
I had a problem with my old unit. It stopped charging. Customer service told me what to try. It did not work. I told them I had it for a long time and also bought my daughter one. I asked if there was... Voir plus
Our area deals with inversions throughout the winter months. Our PH950 always kept the air in the house cleaner than what was measured outside and we never experienced the flue like symptoms all wint... Voir plus
I'm so impressed with Treblab's handling of my recent service issue... I'd placed two separate orders for the HD77 speaker, a little more than a year apart. Sadly I was unable to pair the two for surr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
No Hype, Pure Sound: Tune into true HD sound, an unparalleled bass response, and serene noise cancelling—all with seamless wireless Bluetooth connectivity.
Coordonnées de contact
Yacht Club Drive 3640, 33180, Miami, Etats-Unis
- treblab.com
4,3
Excellent
330 avis
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Products were great but it wasn’t…
Products were great but it wasn’t explained that if you bought two
Different models they would not sync together
24 juin 2022
I love the earbuds but the charging…
I love the earbuds but the charging case went out literally after one week of use. It's the second one that's done this to me and now i have 2 useless sets of earbuds i can't charge.
19 juin 2022
Réponse de TREBLAB
Dear Jeffrey,
We are really sorry about the issue you have faced with the product.
Rest assured we will definitely help you!
Please, reply to our message as soon as you can!
Sincerely,
First-rate customer service
I'm so impressed with Treblab's handling of my recent service issue... I'd placed two separate orders for the HD77 speaker, a little more than a year apart. Sadly I was unable to pair the two for surround sound, owing to an unforeseen Bluetooth discrepancy. The Treblab customer support team swept in to the rescue by offering to accept both units for a no-fee return and to replace them with two brand new matching units. The sound pairing is amazing and I am 100% satisfied — shout-out to Ksenia and Svetlana for their help! 🙌🏽🌻
17 juin 2022
Avis spontané
Réponse de TREBLAB
Eric, we are so happoy to hear that we were able to resolve the issue to your satisfaction. Our team is always here for you if any help is needed!
Overall
Overall, not happy with delivery experience or product. Item did NOT arrive as promised. Got one email saying I would have today, but never showed. Next email from company stated it will arrive on a date that was PRIOR to their own email. Totally disappointed. The product itself is just OK. It has too much treble and not enough base. Sound quality not what I was used to with my other brand. Will not go through hassle to return, but will order my original brand next time, since the quality of sound is MUCH BETTER! Sorry Treblab, but not a fan!
15 juin 2022
Réponse de TREBLAB
We are sorry about the unpleasant experience. Our team has reached out to you to hopefully fix the issue. We would really appreciate the reply!
Sound quality is great
Sound quality is great, only issue I've had is the earbuds don't stay in during hard workouts. They'll stay in place walking or slow jogging though.
9 juin 2022
Réponse de TREBLAB
Thank you for your feedback! It is important to us to keep improving the products!
Solid
Solid, affordable pair of wireless headphones! Treblab's Z2's covered all the key points that I wanted to get in a pair of headphones. Comfortable, durable, sound quality, affordable, and good looking! Treblab was able to accomplish all of those for me so I would definitely recommend them!
8 juin 2022
Réponse de TREBLAB
Glad to hear you are enjoying the headphones! We are always happy to help if any assistance is needed!
Best ones I've come across for the…
Best ones I've come across for the money. I spent a lot more on BLX earbuds and they are junk. Treblab products have been great and work well even when riding a commercial mower all day.
6 juin 2022
Réponse de TREBLAB
Thank you for being our customer! Your appreciation is the most important thing for us as a company :)
Réponse de TREBLAB
Shannon, thank you for your lovely feedback! We are happy to have you as our customer!
These are some quality wireless…
These are some quality wireless headphones! Great sound and comfortable. I am very pleased with them.
23 mai 2022
Réponse de TREBLAB
Chris, great to hear that you are enjoying the headphones!
International headphones order
Ordered internationally to Uk. Received product within expectation of 2-weeks. Online tracking was helpful and easy to follow. Package was in good condition and loving the headphones so far!
23 mai 2022
Réponse de TREBLAB
Kelly, happy to hear about you expirience! Send us a message if any help is needed.
Very great customer service
Very great customer service. I've purchased products in the past and have been very pleased with the quality. When the product failed, customer service is quick to resolve the issue by any means. Will continue to buy from Treblab.
23 mai 2022
Réponse de TREBLAB
Thank you for your feedback. We are always happy to help, do not hesitate to let us know if any assistance is needed.
Have been longtime customer
Have been longtime customer. your support team was quick with a resolution and professional.
22 mai 2022
Avis spontané
Réponse de TREBLAB
We are very grateful to have you as a customer!
Works great in my right ear
Works great in my right ear. I get no sound at all in my left. I tried to email mail twice. This is the only communication I received
20 mai 2022
Avis spontané
Réponse de TREBLAB
Unfortunately, we have not received your previous messages. However, I will be really happy to help you with this and our team has already contacted you via email.
Really great customer service fast…
Really great customer service fast delivery top quality product Krista Watters
18 mai 2022
Réponse de TREBLAB
Krista, thank you for choosing Treblab! Pleased to have you as our customer :)
Great product could use a longer cord
17 mai 2022
Réponse de TREBLAB
Thank you for your feedback. it really helps us improve our products!
Great noise reduction on a 60 hp diesel…
Great noise reduction on a 60 hp diesel 72" commercial lawn mower. If you turn on the music you don't even notice the mower noise.. quality sound.. if you go faster than 15 mph you can here wind sound.... 3 weeks...So far very happy...
15 mai 2022
Réponse de TREBLAB
Dave, we are so happy that you are enjoying the headphones!
Réponse de TREBLAB
We are happy that you are pleased with the headphones! Thank you for choosing TREBLAB!
Excellent Customer Service and Great Headphones
Svetlana provided excellent customer service. Treblab Z2 Headphones are great, love them, sound really nice
12 mai 2022
Réponse de TREBLAB
Christopher, thank you for your lovely feedback. We are always happy to assist if any help is needed!
Need to change my review
I gave a poor review concerning treblab customer service. It turns out that my emails were a mess and much of the issue was on my end. Once I got those issues resolved the return went smoothly. I did apologize for my poor review.
9 mai 2022
Réponse de TREBLAB
Dear Matt,
Thank you for reaching out to us.
We are really sorry about the issue you have faced with the product.
Rest assured we will definitely help you!
Please, reply to our message as soon as you can.
Sincerely,
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