Trees Direct Ltd Avis 211

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional service and sound advice from family business.Excellent specimen lime tree very quickly delivered and carefully packed. Thank you very much. Sally Rossiter

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a copper beech tree, which arrived a few days later. It was slightly taller than described (which is excellent) and very well packaged. I ordered a pot-grown tree, as it's getting late in th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely diabolical company. Placed an order in September with a delivery date for NOvember. Day before delivery they called say Tress were no ready due to the wet weather and could delivery be dela... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pépinière
  2. Jardinerie
  3. Ferme forestière
  4. Pépiniériste en gros

À propos de Trees Direct Ltd

Écrit par l'entreprise

Last Chance Summer Sale

Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.

From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.

We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.

Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.

Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.

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Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

TheThe perfect tree.

The service was excellent the tree was perfect in every way would use again .

12 février 2026
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Réponse de Trees Direct Ltd

Hi Adrian, thanks so much for the 5* review! So glad to hear you'd purchase from us again 💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Tree arrived well packaged and looks…

Tree arrived well packaged and looks healthy, in great condition - can't wait 'till spring to leaf up.
Fast dispatch an delivery and good tracking.

16 février 2026
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Réponse de Trees Direct Ltd

Hi Gil, thank you so much for your 5* review! Everyone here really appreciates it! Enjoy your tree 🌲 - Trees Direct Family

Noté 1 sur 5 étoiles

Discount code don’t work and the…

Discount code don’t work and the delivery took three weeks

23 février 2026
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Réponse de Trees Direct Ltd

Hi Glyn, we'd like to apologise about the delivery timings, sometimes things get delayed and we can only apologise about that as often they're out of our control. We're sorry the discount code didn't work for you, too. We're currently having our website updated so it may have come from that. The upside of this is that you will be able to use it the next time you order with us!🌳

Noté 5 sur 5 étoiles

Really good quality healthy trees and…

Really good quality healthy trees and good customer service.

2 février 2026
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Réponse de Trees Direct Ltd

Hi Jenny, thank you for your 5* review! We really appreciate it and we're so glad to hear you're happy with our service💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Very happy with my tree

Very happy with my tree, the price and the service!

16 février 2026
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Réponse de Trees Direct Ltd

Hi Malcolm, thank you for your 5* review! So pleased to hear you're happy with your tree and the service you received!🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Hard to say at this stage

Hard to say at this stage, I'll let you know when the Spring growth appears.

12 février 2026
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Réponse de Trees Direct Ltd

Hello Laurence, thank you for your 5* review! Do let us know how your tree grows as we head toward Spring💚 - Trees Direct Family

Noté 5 sur 5 étoiles

I purchased a 1.76-2m Amelanchier on…

I purchased a 1.76-2m Amelanchier on Tuesday and it arrived on Friday. Extremely quick delivery and a high quality specimen. I would 100% recommend

13 février 2026
Avis spontané
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Réponse de Trees Direct Ltd

Good morning, Tamsin! We're so pleased to hear you're happy with your Amelanchier tree and our service💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Another great order from Trees direct

Another great order from Trees direct. Such helpful staff and so efficient. Keeping me up to date from order to delivery. Excellent service.

11 février 2026
Avis spontané
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Réponse de Trees Direct Ltd

Hi Sonia, thank you for your 5* review! We're so pleased we can provide a top tier service to you🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Delivered everything on time and…

Delivered everything on time and exactly as I ordered!

21 janvier 2026
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Réponse de Trees Direct Ltd

Hi David, thank you for your 5* review! We're so pleased that you're happy with your order💚 - Trees Direct Family

Noté 2 sur 5 étoiles

there weren't delivered at the same…

there weren't delivered at the same time and are still chasing second item over 2 weeks after delivery of the first.

23 janvier 2026
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Réponse de Trees Direct Ltd

Hi Emma,

Our deepest apologies about the issues with delivery of your two Small Leaved Lime trees. We had spoken to our couriers directly and chased them up all throughout the process, as well as keeping your team informed along the way. We're just glad we were able to get everything sorted and have both Lime trees safely delivered to you in the end.

Please do get in touch if you have any queries!

Happy planting! 💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Excellent quality of terees .

Excellent quality of trees .
Quick delivery.
Definitely order again.

3 février 2026
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Réponse de Trees Direct Ltd

Hi Anne, thank you for your 5* review! So glad to hear you're pleased with your trees🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Very helpful

Very helpful, great service

2 février 2026
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Réponse de Trees Direct Ltd

Thank you for the 5* review Edward! We're so pleased you were happy with the service🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Very clear and helpful planting…

Very clear and helpful planting instructions. Delivery (planned two weeks ahead) bang on time. Packaging very robust.

2 février 2026
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Réponse de Trees Direct Ltd

Thank you for your 5* review! We all really appreciate it! So good to hear you are pleased with your trees and service💚 - Trees Direct Family

Noté 5 sur 5 étoiles

Quick prompt delivery

Quick prompt delivery, highly budded tree

29 janvier 2026
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Réponse de Trees Direct Ltd

Hi Mr Evans, we're so glad to hear that you're pleased with the service you received 💚 - Trees Direct Family

Noté 4 sur 5 étoiles

Green tree

Good green tree received.
A very little tree in a very little pot, roots packed.
A very large box!
Hopefully the tree will grow well.

26 janvier 2026
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Réponse de Trees Direct Ltd

Hi Alex, thank you for your 4* review! We're pleased to hear you're happy with your tree!🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Great service.

Great service.
Very happy with the trees.

26 janvier 2026
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Réponse de Trees Direct Ltd

Hi Gemma, thank you so much for your 5* review! We are so glad to know you're pleased with the service you received!🌲 - Trees Direct Family

Noté 5 sur 5 étoiles
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Réponse de Trees Direct Ltd

Hi Susan, thank you so much for your 5* review! We're so glad you were pleased with the service you received🌳 - Trees Direct Family

Noté 5 sur 5 étoiles

Quick delivery well packed and trees…

Quick delivery well packed and trees look very good condition

16 janvier 2026
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Réponse de Trees Direct Ltd

Hi Tony, thank you for your 5* review! We're pleased to hear you were happy with the service💚 - Trees Direct Family

Noté 5 sur 5 étoiles

I can honestly say this was the best…

I can honestly say this was the best buying experience o had in years
The website (or my lack of tech ability) didn’t complete my payment, however the lovely owner of the business personally reached out to see if I wished to receive the tree I had ordered
Thank you so very much
I plant a tree on my allotment every year to mark the passing of my Dad
It brings me joy and the service received was second to none
Thanks guys

12 janvier 2026
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Réponse de Trees Direct Ltd

Good morning Claire, thank you for your lovely 5* review! We're so glad you enjoyed your experience, it means so much to us 💚 - Trees Direct Family

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