The mulberry tree that I ordered was dispatched quickly and arrived well packed. It appeared to be of good quality and in good condition and is already producing some buds. Overall I am happy with the... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Exceptional service and sound advice from family business.Excellent specimen lime tree very quickly delivered and carefully packed. Thank you very much. Sally Rossiter
L'entreprise a répondu
I ordered a copper beech tree, which arrived a few days later. It was slightly taller than described (which is excellent) and very well packaged. I ordered a pot-grown tree, as it's getting late in th... Voir plus
L'entreprise a répondu
Absolutely diabolical company. Placed an order in September with a delivery date for NOvember. Day before delivery they called say Tress were no ready due to the wet weather and could delivery be dela... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Trees Direct Ltd
Écrit par l'entreprise
Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.
From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.
We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.
Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.
Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.
Coordonnées de contact
SY8 2JN, Bromfield, Royaume-Uni
- 01584 878878
- info@treesdirect.co.uk
- treesdirect.co.uk
4,5
Excellent
211 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
A birthday gift
The two trees I ordered as a gift were delivered on
time,and in good order, very well packed.
12 janvier 2026
Réponse de Trees Direct Ltd
Hello Clive, thank you so much for your 5* review! We're so glad your trees arrived in time💚 - Trees Direct Family
Reliable quality & service
I can always rely on Trees Direct to provide top quality gifts and excellent service..
7 janvier 2026
Réponse de Trees Direct Ltd
Hi Mrs Beard, thank you so much for your 5* review! We're so grateful for your continued support💚 - Trees Direct Family
Prompt service all good
7 janvier 2026
Réponse de Trees Direct Ltd
Hi John, thank you for your 5* review! We're so pleased you're happy with the service🌳 - Trees Direct Family
Réponse de Trees Direct Ltd
Hi Frank, thank you so much for your 4* review! We're so glad you're happy with your tree💚 - Trees Direct Family
Delivered on time and although the…
Delivered on time and although the recipient not a gardener has a very green fingered neighbour who is caring for the roses.
Thank you
15 décembre 2025
Réponse de Trees Direct Ltd
Hi Mair, we really appreciate you taking the time to leave us a 5* review! We all appreciate it so much 💚 If the recipient ever needs any advice, do let her know she can get in touch with us or take a look at our 'Advice & Guides' page on website for some extra tips and tricks!💻 - Trees Direct Family
I am very happy about the plant…
I am very happy about the plant received. It looks healthy and substantial which is not always happen via online purchase..A little beyond my expectations 😊
16 décembre 2025
Réponse de Trees Direct Ltd
Hi Alice, thank you so much for the 5* review - everyone here at Trees Direct says a big thank you! We're so glad your Camellia and our little family business has succeeded your expectations💚 - Trees Direct Family
Easy to order
Easy to order. Delivered on time. Tree in great condition. Was ordered as a gift and recipient was delighted.
9 décembre 2025
Réponse de Trees Direct Ltd
Hi John, we're so glad we ticked all the boxes for you! Thank you for your 5* review 💚 Glad to know you're recipient loves their Scots Pine as much as we do🌲 - Trees Direct Family
Réponse de Trees Direct Ltd
Hi Bryan, everyone at Trees Direct says a big thank you for your 5* review! We love to take great care of all of our trees 💚 - Trees Direct Family
The tree arrived promptly and in good…
The tree arrived promptly and in good condition, we await the spring to see how it grows
4 décembre 2025
Réponse de Trees Direct Ltd
Hi Lalage, thank you so much for your 5* review - it's so appreciated by us here at Trees Direct! If you need any advice on how to keep good care of your tree, do get in touch or take a look at our 'Advice & Guides' page on our website💻 - Trees Direct Family
Beautiful camellia for a Xmas present
Beautiful camellia for a Xmas present. Lovely gift and so timely/no dramas! Thank you and good luck with your continued business!
11 décembre 2025
Réponse de Trees Direct Ltd
Hi Emma, thank you so much for your 5* review and kind words! In the chaos of Christmas, we're so glad your camellia arrived safely 🌸 - Trees Direct Family
Quick and easy service
Quick and easy service. Plant was healthy looking with several good strong stems, if a bit shorter than described. However as sambucus are fast growers I'm not too worried. I would buy from here again
10 décembre 2025
Réponse de Trees Direct Ltd
Hi Penelope, so glad to hear you'd purchase from us again! Thank you for your review. If you would like any advice, please do not hesitate to get in touch or take a look at our 'Advice & Guides' page on our website 💻 - Trees Direct Family
Reliable Service
Easy to order and very nice gentleman rang to make sure I was ready to receive my trees. They came carefully packaged and with clear instructions
10 décembre 2025
Réponse de Trees Direct Ltd
Hi Karen, thank you for taking the time to leave us a 5* star review! We like to take great care of our trees and our customers here at Trees Direct and really appreciate your review😁- Trees Direct Family
Réponse de Trees Direct Ltd
Hi Rodger, we take a lot of pride in our customer service so this 5* review means so much to us! Thank you🌳 - Trees Direct Family
Tree arrived promptly and was well…
Tree arrived promptly and was well packed, the tree was in good condition and looks very healthy.
9 décembre 2025
Réponse de Trees Direct Ltd
Hi G&H Ltd, thank you so much for your 5* star review! The family here at Trees Direct really appreciate it. We're so pleased your happy with your trees🌲- Trees Direct Family
Delighted with the quality of the two…
Delighted with the quality of the two trees I ordered
26 novembre 2025
Réponse de Trees Direct Ltd
SD Taylor, we'd like to say a big thank you from our team for your 5* review! We're so happy to find that you're pleased with your Cherry trees🌳 - Trees Direct Family
Réponse de Trees Direct Ltd
Thanks so much for taking the time to leave us a 5* review, we're delighted to hear you were pleased with our service! - Trees Direct
good strong tree ,quick service,and…
good strong tree ,quick service,and pleasant to deal with.
26 novembre 2025
Réponse de Trees Direct Ltd
Hi Michael, thank you for your 5* review. We're pleased to see you're happy with your new tree! - Trees Direct
Comms was not so good
Comms was not so good. Had to call them after not receiving any reply to emails on 2 occasions. And overall value for money not as good as other sites.
24 novembre 2025
Réponse de Trees Direct Ltd
Hi JTS, We're so sorry to hear you had some issues with getting through to us. We're a very small family-run team here and unfortunately, it can be hard to get back to people as soon as we would like. We hope that everything is all sorted for you now but if there are any issues please do reach out - Trees Direct
Excellent quality trees
Like to use this company as they are local to me. This is my second order and both times, the trees have been of excellent quality and delivered in the time frame I specified. Would recommend.
11 novembre 2025
Réponse de Trees Direct Ltd
Hi Marie, thanks for taking the time to leave us such a kind review we're thrilled to hear you've been happy with your trees from us. - Trees Direct
Prompt delivery of well packed trees
Prompt delivery of well packed trees. Clear planting guide and recommendations.
10 novembre 2025
Réponse de Trees Direct Ltd
Hi Kirsty, thanks for the review we’re pleased to hear you were happy with the packing and delivery of your trees. We’d love to know how we could improve to get that 5th star next time! - Trees Direct
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.