Ordered a jacket from Trendy back in August, but I had not received it. I reached out to the company by email because there was no contact number for me to reach them. Finally, the jacket I ordered a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From the very beginning we were excited about our vest order and they helped us all along the way to delivery. Very good at communication and very nice vest; described online and exactly what it is! R... Voir plus
L'entreprise a répondu
I ordered a long, grey wool coat for winter, as my office is on walking distance i needed a premium wool coat in affordable price so found this one and it has exceeded my expectations! The material fe... Voir plus
L'entreprise a répondu
Dear Trendy Team, I recently had an issue with an item that didn't fit, but your customer service team was extremely helpful in resolving it. Thanks to the great communication and support, I will d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Join our thriving community of over 25,000+ satisfied customers who have experienced the unparalleled quality of Trendy Jacket. Step into the world of timeless fashion as you explore our latest leather outerwear collection. Dive into a world of style with our exquisite men's jackets , suits and coats and uncover the perfect addition to your wardrobe among our curated assortment of women's jackets
Coordonnées de contact
685 Market Street, CA 94105, San Francisco, California, Etats-Unis
- +1 (304) 506-8046
- info@trendyjacket.com
- trendyjacket.com
3,8
Bien
118 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely love my new black leather…
Absolutely love my new black leather jacket! It came quicker than I thought as it was mentioned 7 to 8 working days however it came within 2 days, the quality is good. The design matches the website perfectly and the service was amazing from start to finish. Big thanks
14 janvier 2026
Avis spontané
Réponse de Trendyjacket
Hey Macarena
Thank you for your wonderful feedback. We’re delighted to hear that your jacket arrived sooner than expected and that you’re pleased with the quality and design.
It’s especially rewarding to know that your experience with our service met your expectations from start to finish. Your support truly means a great deal to us.
Warm regards,
Team Trendy Jackets
Réponse de Trendyjacket
Hey Louise
Thank you for your feedback. We’re pleased to hear that you found our customer service responsive. Providing timely support is very important to us.
We truly appreciate your support.
Warm regards,
Team Trendy Jackets
They never ship the products
They never ship the products. I have been scammed by them.. i hv an order for jacket of 179$ on January 5th..but still i didn't get my jacket.. they always lie...
5 janvier 2026
Avis spontané
Réponse de Trendyjacket
Hey MD
We are very sorry to hear about this situation and understand your frustration. This is not the experience we want any customer to have.
To resolve this as quickly as possible, please contact us directly with your order number at info@trendyjacket.com. Our team will investigate your order and provide a prompt update.
We take these matters seriously and appreciate the opportunity to make things right.
Sincerely,
Team Trendy Jackets
Awesome quality
The coat is very well made and gorgeous. It's a nice quality heavier leather and the interior is so soft and warm. I bought this for my adult daughter and I know she's going to absolutely love it! It did take a couple of weeks to get but I realized that with shipping and everything going on that they can only do what they can do. And I had to hang the coat out for a couple of days because it came in a small tight bag and if I had any suggestion it would be to perhaps put it in a box or a larger bag with some wrap around it. Thank you so much
22 janvier 2026
Avis spontané
Réponse de Trendyjacket
Hey Heather
Thank you for your thoughtful feedback. We’re thrilled to hear that you’re pleased with the quality, warmth, and craftsmanship of the coat, and we hope your daughter absolutely loves it!
We also appreciate your suggestion regarding packaging and will keep it in mind as we continue improving our delivery experience. Your support and insights mean a lot to us.
Warm regards,
Team Trendy Jackets
I love trendy jacket it exceeded my…
I love trendy jacket it exceeded my expectations.stylish,and comfortable and well made i already got compliments on my coat
Five stars all the way!
22 janvier 2026
Avis spontané
Réponse de Trendyjacket
Hey Dimmone
Thank you for your fantastic feedback! We’re thrilled to hear that your jacket exceeded your expectations and that you’re enjoying both the style and comfort.
It’s wonderful to know you’re receiving compliments your support truly means a lot to us.
Warm regards,
Team Trendy Jackets
I ordered a jacket for the holidays and…
I ordered a jacket for the holidays and It was a tad too small. I emailed TJ and they responded promptly and sent me a replacement. I am a happy customer.
5 janvier 2026
Avis spontané
Réponse de Trendyjacket
Hey L Brown
Thank you for sharing your experience. We’re glad our team could assist quickly and provide a replacement, and we’re happy to hear you’re now a satisfied customer.
Your support means a lot to us!
Warm regards,
Team Trendy Jackets
Great customer service
I really liked the coat I ordered. It is very stylish and warm for snowy whether. My usual size fitted snug in the hips and I wanted to exchange it for a bigger size. Customer service was prompt, kind and they offered to send a larger size if I paid the shipping and handling plus I get to keep the first coat. I’m not going to complain about that! You don’t see customer service like this anymore.
15 janvier 2026
Avis spontané
Réponse de Trendyjacket
Hey Gariela
Thank you for your kind words. We’re delighted to hear that you’re enjoying your coat and that our customer service was able to assist you promptly and smoothly.
It’s wonderful to know that your experience with us stood out — feedback like yours truly motivates our team.
Warm regards,
Team Trendy Jackets
Customer service was very kind and…
Customer service was very kind and resolved my issue in no time flat!
15 janvier 2026
Avis spontané
The jacket was to big so I asked for…
The jacket was to big so I asked for the refund back. They gave me 30% back and I got to keep the jacket. Very good customer service.
13 janvier 2026
Avis spontané
Follow up rating
Hello everyone,
Follow up review
Unfortunately, I need to retract my previous 5-star review for the Trendy Jacket, as my initial rating was given too soon. I had purchased an XL women’s leather jacket as a Christmas gift for my wife, but when it arrived, it was too snug. I contacted the company to request an exchange for an XXL. Their customer service team responded, offering to let me keep the XL if I covered the shipping costs for the XXL, which I agreed to.
After about three weeks—and several follow-up emails regarding the delivery status—the replacement jacket finally arrived. However, when my wife tried it on, there was no noticeable difference in size. I reached out to customer service yesterday to request a return and full refund, but was told a return or refund was not possible. No explanation was provided regarding this policy.
13 janvier 2026
Avis spontané
Terrible site!!!
Terrible site!!!! Beware!!! Coat was suppose to be sheepskin but was shiny leather. The coat fit terrible zipper didn’t zip. I requested a refund the same day I received the item they kept offering a different percentage off and stated I could keep the coat. Finally a full refund was offered if I give a positive review. I will not give a positive review for an unacceptable item. Beware of this site!!!
7 janvier 2026
Avis spontané
Great product
Great product! Excellent customer service. 10/10 will recommend
21 décembre 2025
Avis spontané
Leather Bomber Jacket
I ordered a leather bomber jacket with faux fur. The jacket was too small and I didn't care for the fur.
However, customer service was great. I explained my issue with the product and customer service. Gladly, refunded me 40% of my money back with no problem and let me keep the jacket. I really appreciated that.
29 décembre 2025
Avis spontané
I have to admit even though I was…
I have to admit even though I was disappointed with the product customer service did try to assist me with the product even though there was an issue with returns, and while I wasn't able to send back at this time they offered me a favorable solution that worked out in the end. They have great customer service response times are not bad they reach back out within a day or so this is the holiday season so all in all good customer service.
6 janvier 2026
Avis spontané
Scam site- they take the money but…
Scam site- they take the money but don’t deliver
23 décembre 2025
Avis spontané
Réponse de Trendyjacket
Hey Nicolae Buiceag
We’re really sorry to hear about your experience and understand how frustrating this must feel. Please note that we are a legitimate business and do not take payments without fulfilling orders.
Sometimes delays can occur due to stock availability, customs, or courier issues, but our team always works to resolve them. If your order has not been delivered, we genuinely want to help make this right.
Please contact us directly with your order number at [your support email], and our team will review your case immediately and provide a proper update or resolution.
Your satisfaction matters to us, and we appreciate the opportunity to address this.
— Team Trendy jacket
My wife bought me a chinchilla coat…
My wife bought me a chinchilla coat this coat is poorly made look like someone stitched the lining bye hand she paid 250.00 for this it's worth 35 dollars they sent it in plastic bag no tag on coat intentionally that's one of their reason for not wanting to refund the money this company is a scam do not spend your money with this sweat shop.
29 décembre 2025
Avis spontané
Réponse de Trendyjacket
Hey Gregory
We’re truly sorry to hear about your disappointment and appreciate you taking the time to share your feedback. This is certainly not the experience we aim to provide.
We want to clarify that all of our coats are produced according to the product specifications listed on our website and go through quality checks before dispatch. Packaging may vary to ensure safe delivery, but this does not affect the authenticity or value of the item.
Regarding returns and refunds, our policy is clearly stated on our website and applies equally to all customers. Missing tags alone are not used as an excuse to deny refunds; however, items must meet the return conditions outlined at the time of purchase.
That said, we genuinely want to review this matter properly. We encourage you to contact our support team directly with your order number and photos of the item received, so we can investigate and work toward a fair resolution.
We take accusations like this seriously and are always open to resolving issues transparently and professionally.
— Team Trendy Jacket
I’ve purchased two leather jackets from
I’ve purchased two leather jackets from Trendy Jackets—one burgundy jacket for my daughter a couple of years ago, and more recently a black one for my son. Both jackets are well made, and they truly enjoy wearing them. I’ve been very happy with the quality and would gladly purchase again.
26 juin 2025
Avis spontané
Réponse de Trendyjacket
Hey David
Thank you so much for sharing your experience with us!
We’re delighted to hear that both the burgundy jacket for your daughter and the black jacket for your son met your expectations. Knowing that your family enjoys wearing our jackets truly means a lot to us.
Your continued trust and kind words motivate us to keep delivering quality craftsmanship and great service. We’d be more than happy to welcome you back anytime!
— Team Trendy Jackets 😊
The leather quality is excellent
The leather quality is excellent, and delivery was fast. I had a question and sent an email, which was promptly seen and answered to my satisfaction. I would definitely recommend this company and their leather jackets.
9 juin 2025
Avis spontané
Réponse de Trendyjacket
Hey Hannye
Thank you for your wonderful feedback!
We’re thrilled to hear that you’re happy with the leather quality and that your order arrived quickly. It’s also great to know our support team was able to assist you promptly and to your satisfaction.
Your recommendation truly means a lot to us. We appreciate your trust and look forward to serving you again in the future!
— Team Trendy Jackets 🧥✨
Beautiful Trench Coat
A truly worthwhile investment. The cognac trench coat is expertly made with a stunning finish, and the leather feels high quality plus it also has a removable vest. At first, the price seemed almost too good to be true, but I couldn’t be happier with my purchase.
2 octobre 2025
Avis spontané
Réponse de Trendyjacket
Hey Joel
Thank you for your kind words!
We’re delighted to hear that you’re happy with your cognac trench coat and its craftsmanship. It’s great to know the leather quality, finish, and removable vest exceeded your expectations.
We’re especially glad we could deliver value that felt “too good to be true” in the best possible way 😊. Thank you for trusting us—we truly appreciate your support and look forward to serving you again.
— Team Trendy Jackets
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.