TripOppo Avis 

236
•
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

The tour was excellent, very fast paced but a requirement for us to see so much in a short window of time. Our guides went above and beyond to make us comfortable and accommodating to all on our j... Voir plus

Noté 4 sur 5 étoiles

Our 13 day trip to China and Hong Kong was fantastic. The hotels, dining and tour sites were exceptional. Our only issue was the 3 days in Hong Kong. Tripoppo didn’t really organize anything other t... Voir plus

Noté 4 sur 5 étoiles

Overall, Croatia trip was well organized and ran smoothly despite the crowds. The local guides on the walking tours were always on time and informative except for the local guide in Plitvice Park. Ho... Voir plus

Noté 5 sur 5 étoiles

The itinerary was great as were the different tour guides. We had very positive experiences and saw a lot. There were many highlights. So glad we did the trip. The preparation video from Tripoppo was... Voir plus

À propos de l'entreprise

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  3. Agence de voyages

Écrit par l'entreprise

Life is all about great adventures (Trip) and good friends (Oppo). Like a friendly dolphin, TripOppo is the most intimate friend of our clients. Our team is composed of a number of senior travel professionals, from product planning to operations. They are all hands-on and committed to being the best in the business. TripOppo fully focuses on what we do best: group travel, and is committed to creating more valuable trips at affordable prices, with the most unique itineraries and the best arrangements for our travel enthusiasts. Let's Travel!


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4,5

Excellent

TrustScore 4.5 sur 5

236 avis

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4,5

Tous les avis

(236)

30 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Bali & Thailand - Delights of Southeast Asia w/Phuket 20 Days

Almost 5*! Based on the price point, you would be hard pressed to find better value. If you are looking for luxury, this may not be for you, but I would NOT hesitate to recommend this trip or this company based on our experience. This was a busy itinerary which covered a variety of city, country, iconic attractions as well as unique and authentic experiences (should you have opted for them).
PROS: The accommodations were a solid 4-4.5*. They were clean, comfortable and well located. All transportation and guiding was available and on time as promised. The quality of guides did vary substantially but all were polite, helpful and knowledgeable. The optional tours that we signed up for represented good value and provided a more authentic experience - ie. floating market, Pacung Sangeh Village, elephant sanctuary, cooking class and long-neck Karen tribe. The visits to local artisans (wood and stone carvers, art co-ops, batik production and silver/gold shops were brief, interesting and no-pressure stops on the way to final destinations.
CONS: Be prepared to spend substantial time in transfer vehicles due to distances but mostly congestion on roads. Experiencing the traffic is just one more cultural experience. I would have appreciated having options for free/shop time at some locations rather than following our group to an area that was of no interest to me - ie market vs opium museum. As for communications, I would recommend that you carefully track all details of your trip to ensure the final itinerary is complete and accurate. We did run into a couple of questions which were quickly resolved once addressed.
OVERALL RECOMMENDATION: Book with confidence that the quality of the travel will NOT disappoint. Do keep a close eye on communications. Changes, additions and updates to a booking often come as separate pieces and are not always included in the final itinerary. When booking the package with flights, be aware that any flight changes, upgrades, etc must be made ahead of ticketing as no changes can be made afterward. Love the world...travel the world....expand your horizons!

5 novembre 2024
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Réponse de TripOppo

Thank you for sharing such a comprehensive review! We’re thrilled you enjoyed the variety of experiences, comfortable accommodations, and well-organized transportation. Your feedback about travel times, itinerary flexibility, and communication is greatly appreciated and will help us improve. It’s wonderful to know you’d recommend TripOppo, and we look forward to helping you plan your next adventure. Happy travels!

Noté 4 sur 5 étoiles

My impressions of the 15 days enchantments of Japan and South Korea

The tour director Mini from South Korea was considerate, thoughtful and very detailed oriented. She was proud of her country and provided many historical details and insights for each site that we visited. The itinerary was well planned except the APEC visit which was basically a government building. That should be omitted from future itineraries.

The tour guide Mimi for the Japan tour was not confident in speaking English and did not really provide any details or knowledge of the sites that we visited. Would have be helpful to have a Japanese guide instead. Would have been nice to actually visit the inside of the Osaka castle instead of viewing it from the outside. Felt kind of rushed.We wasted quite a bit of time travelling back and forth to Kyoto - almost 4 hours travel time between Osaka and Kyoto. We should have reduce our stay in Osaka and stayed in Kyoto 1 night instead. No one was happy about that.The Grand Hotel Hamamatsu was awful and felt like we were staying at a motel from the 60’s. Still have nightmares about it. The rest of the hotels were pretty decent.It was too bad that we were not provided with whisper kits for both portions of the tour- it was frustrating for both the travellers and tour guide to constantly have to repeat directions. To recap - we had a great time with the group of 20 travellers and would definitely use Tripoppo again !

15 octobre 2024
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Réponse de TripOppo

Hello Judy, thank you for sharing your feedback with us. We're glad to hear you enjoyed most part of the trip. We’re also sorry to learn that certain aspects of the Japan did not meet your expectations. For our 2025 tours, we've made improvements based on feedback like yours. This includes selecting a more centrally located hotel in Tokyo. In the event of low enrolment of optional tour, we will have a notification to our travelers prior to departure. This allows our customers to plan any alternative activities in advance. Once again, we truly appreciate your input and look forward to welcoming you on another adventure soon!

Noté 5 sur 5 étoiles

Vietnam, Cambodia and Thailand (Odyssey of Indochina)

Amazing experience in 3 countries with interesting histories. The guides were knowledgeable and passionate about their heritage and were very helpful when late flights and typhoon weather made scheduling change’s necessary.

Jay Jay, Hieu and Jack in Vietnam and Word in Cambodia were all excellent. Jack went above and beyond to help the group to submit e-visas for Cambodia, as the rules changed and getting the visa upon arrival at the airport was no longer an option. We had been to Thailand previously so we did not partake in most of the itinerary and couldn’t really comment on the guide.

Itinerary brought us to amazing architecture and scenery.

Would highly recommend this trip.

24 octobre 2024
Avis spontané
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Réponse de TripOppo

Hello Tom, Thank you for traveling with TripOppo again and thank you for your glowing review! We're thrilled you had an amazing experience in Indochina. It's wonderful to hear how our guides, especially Jack, went above and beyond to assist with the e-visa process. We’re glad you enjoyed the itinerary's stunning architecture and scenery. Thank you for recommending us!

Noté 4 sur 5 étoiles

China 16-day tour

This was our 2nd Tripoppo tour and they did it again by assigning us another 5-star tour guide. Fei was with us for the entire 16 days and he was so well organized, professional, and went above and beyond taking care of our group of 22. I loved his historical stories on the bus, his humor and calmness when sudden changes to the itinerary were necessary. He made the trip absolutely amazing!

My only reason for not giving my review a 5-star was because of the accommodations. Two of the hotels were really old and run down while the others were spectacular. Also, the cruise ship looked like it was built from the 80’s with no updates. The Beijing hotel had moldy bathroom tiles and water leaked everywhere from the shower stall. Coming back to a beautiful room after a long day on your feet really adds to a great experience.

7 novembre 2024
Avis spontané
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Réponse de TripOppo

Hello May, thank you for sharing how much you enjoyed our tour guide service! You're absolutely right—our China tour package is designed as a "babysitter" style experience, where we take care of every detail to ensure a seamless journey. For the 2025 itinerary, we’re excited to introduce the newly upgraded Goddess No. 3 ship, which promises to provide an even more remarkable and unforgettable experience for our travelers.

Noté 5 sur 5 étoiles

Enjoyable Experience

My wife and I took the Tripoppo Eygpt trip in March. Our hotels were excellent and both our guides Emad and Omar were knowlegible and accommodating. We learned a great deal about Eygpt and Jordon and always felt safe.

1 mars 2024
Avis spontané
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Réponse de TripOppo

Hello Ross, Thanks for sharing your amazing experience! We’re so glad to hear how smoothly everything came together on your trip.

Noté 5 sur 5 étoiles

Friendly operators

Friendly operators, good hotels and punctual in trips.

28 juin 2024
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Réponse de TripOppo

Hello Liaquat, thank you for your 5-star review. It really made our day.

Noté 5 sur 5 étoiles

Private Tour

I purchased a two-day tour for part of my trip to Xi An. Both the driver and the tour guide are very nice, professional and knowledgeable. The tour guide even helped us plan for the rest of my stay in the city. Much appreciated. Definitely recommend!!

12 septembre 2024
Avis spontané
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Réponse de TripOppo

Thank you for your glowing review. We can’t wait to assist you with your next adventure! If there’s anything we can do to help with future bookings, feel free to reach out.

Noté 4 sur 5 étoiles

12 Days Sicily & Malta

We chose TripOppo on the price-for-value of their tour packages. The pre-tour service with Michell G. was awesome, she was responsive, knowledgeable & meticulous.
We received what we were promised as per itinerary: 4-stars hotels (some are within walking distance from the sea), efficient transfers, meals & experiences. Local tour guides were passionate (especially Irene) about their country & culture. We were assigned to a tri-lingual group, however we observed that the English explanation was much less than a third of the the total coverage. The service in Hotel Argento Malta is exceptional.
The only hiccup for us was that the driver did not show up for the transfers to the Malta Airport on our last day. We ended up, with the help of Hotel Argento staff, taking a taxi. Upon our return to Toronto, we contacted Michelle G. & our out-of- pocket expense was promptly imbursed.

4 octobre 2024
Avis spontané
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Réponse de TripOppo

Hello Frank, thank you for sharing you enjoyed your trip. Sorry to hear the last day's pick up issue, there must be something wrong with the meeting place, we will definitely look into this for any future groups.

Noté 3 sur 5 étoiles

TripOppo trip to Turkey and Greece

Pickup at the Istanbul Airport took 3 Hours before being picked up.
There was a mix up at hotel in Athens. We were a family of 8 travelling together, in Athens, they farmed out 2 of our family members without any notification.
We were made to wait almost an hour before having access to our rooms yet other guests were being checked in immediately.
There was one hotel in Safranboul where there was no shower in the bathroom, they just provided 2 buckets to take a bath. Cats and dogs were running around the premises including the dining area.

11 septembre 2024
Avis spontané
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Réponse de TripOppo

Hello Osman, Thank you for bringing this to our attention. We’ve cross-checked your case, and it appears that two of your family members booked their trip later than the others. Unfortunately, the hotel in Istanbul was fully booked at that time, so our agent arranged an alternative hotel and notified them in August.

Regarding the hotel in Safranbolu, we usually use boutique-style accommodation in this area, and some of the bathrooms may designed in the traditional Turkish bath style, which may not include a standard shower.

We sincerely apologize that your trip experience did not meet your expectations. Your feedback is important to us, and we will use it to improve our services in the future.

Noté 5 sur 5 étoiles

Korea and Japan First Experience with TripOppo

This is the first trip I booked through TripOppo and it was amazing from start to finish. Excellent customer service from the office even though I never went in person and everything was done via email or phone. As for the trip, great hotels, great guides, excellent ethnic foods, excellent trips and the list goes on. We are looking forward to book another trip soon.

10 septembre 2024
Avis spontané
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Réponse de TripOppo

Hello Ethiraj, Thank you so much for taking the time to share your experience with us! We can’t wait to assist you with your next adventure! If there’s anything we can do to help with future bookings, feel free to reach out.

Noté 5 sur 5 étoiles

Peruvian Trip

I traveled with TripOppo in May 2024 to Peru. This is a bucket list trip for me, so it was very important that it be very good and smooth. I was apprehensive beforehand picking TripOppo since the price was so good and reasonable compared to other tours. Well, I need not have worried. The trip was fantastic. From the beginning to the end. Everything had been considered and thought of. The hotels were all comfortable and clean. Ones in cities were close to towns where we could venture out on our own. In the small towns, we stayed in resorts where all amenities was within. The tours were exciting and save for hiccups where it was more a nature problem (weather related) We were taken care of in best possible way. Guides in every location and all spoke English. I would recommend TripOppo without hesitation and would go on another tour with them.

1 mai 2024
Avis spontané
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Réponse de TripOppo

Hello Johanna, Thank you so much for your detailed and glowing review of your Peru trip with TripOppo! Your trust in us, especially considering your initial apprehension, means a lot. We’re grateful for your recommendation and would be delighted to welcome you on another TripOppo journey in the future.

Noté 5 sur 5 étoiles

Japan 9 day trip

I had a fabulous time going on the 9 day Japan trip May 2024. From the beginning, I was very satisfied with the customer service at TripOppo offered by Candie. I am also grateful that she booked me on EvaAir. I had a wonderful in-flight experience.

Although a guided tour, there is some opportunity for leisure time to explore the locations and taste different types of food. Felicia, was the tour guide and did a sufficient job.
The hotels are not located in central areas so not much sightseeing unless you take the train. However, this is also a contributing factor to the cost of the trip being reasonable.

Overall,The itinerary was a nice mix of culture, history, technology and food. Although it was a short trip, I was able to see and do a lot of things. This was a bucket list trip fulfilled.

A suggestion or change that could be implemented or considered for the future is to replace some of the temple/shrine attractions with other attractions such as museums, karaoke, Hiroshima, Yokohama etc.

20 mai 2024
Avis spontané
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Réponse de TripOppo

Hello Cam, Thank you so much for your glowing 5-star review! Your kind words mean a lot to our team, and we’re glad we could help make your trip unforgettable.

Noté 5 sur 5 étoiles

A wonderful experience

Just returned from a wonderful trip to Croatia Bosnia and Slovenia.
Our tour manager Sammy was always smiling and went out of his way to make our trip an experience of a lifetime.
The scenery, history and the people of each country were outstanding.
The hotels were first class and the food was excellent.
Suggestion: would recommend that headsets would be available for the city tours.
Looking for to my next trip with Tripoppo.

20 septembre 2024
Avis spontané
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Réponse de TripOppo

Hello Judith, Thanks so much for your 5-star rating! We're happy to hear you had an unforgettable time in Croatia, Bosnia, and Slovenia with Sammy. It's great that you loved the scenery, history, and food! We’ll definitely pass along your suggestion about the headsets for city tours. Can’t wait to have you join us for your next adventure with TripOppo!

Noté 5 sur 5 étoiles

Japan experience

They said will provide the best hotel, and they honour that very pleased with all hotels.
The tour guides were amazing Minnie was truly a true guide, you can see she takes pride n her job.
Sunny was another guide you was fantastic too,very knowledgeable and the driver was excellent at driving, went an extra mile to show us the great city of Japan.

13 septembre 2024
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Réponse de TripOppo

Hello Gita, thank you for your glowing 5-star review. We will share this with your guide Minnie and Sunny as well.

Noté 1 sur 5 étoiles

Essence of Italy—Overpriced Bus Ride

We have taken several trips with Tripoppo (formerly Nexus) over the past several years. Our trip to Italy will be our last with them and we will no longer recommend them
We returned Sept. 14 from Tripoppo’s tour “Essence of Italy”. We would not recommend this tour to anyone.
Clearly Tripoppo has never had boots on the ground with their provider on location Europamundo. This is a Spanish company based in Madrid. The services provided fell way short of expectations. The balance of the tour catered to the Spanish tourists with little or no consideration given to the English speaking tourists which numbered 13 including the 4 in our party.
All tours with the exception of 2 English guided tours (1 in Florence and 1 in Venice) consisted of merely being told that we could go here or there and figure things out for ourselves. Basically what we paid for on this trip was on overpriced bus ride.
Although accommodation was supposed to be 4 star, the accommodation in Rome, Verona and Venice would barely achieve 2 or 3 star. Hotel in Rome had a very impressive lobby and that is where it ended.
Many of the optional tours we booked were cancelled as there were not “enough English tourists” although Europamundo made no mention of minimums.
The only two guides that actually went the extra mile were Marina (in Pompeii) and Alejandra who got us on a Get Your Guide tour to the Borromenea Islands at 1/4 of the cost when the leader Julio said our tour with Europamundo had to be cancelled due to insufficient numbers.

5 septembre 2024
Avis spontané
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Réponse de TripOppo

Hello Terri, thank you for sharing your feedback with us. We are sorry to hear that your experience on the “Essence of Italy” tour did not meet your expectations. At Tripoppo, we work with different local partners, including Europamundo, to provide high-value tour packages that deliver great experiences for our travelers.

We'd like to clarify that all the hotels included in this tour are licensed 4-star standard accommodations. we regret that some of the properties you stayed in did not live up to the quality you expected, and we will be sharing this feedback with Europamundo to help improve their offerings for future travelers.

The package for Italy, starting at $2599 per person with airfare from Toronto, is an unbeatable price in the Canda for a tour of this scale. However, we understand that the services provided by Europamundo, particularly the language balance and canceled optional tours, fell short. We will ensure your comments are forwarded for improvement and staff training.

We greatly appreciate your previous loyalty to Tripoppo and hope to have the opportunity to provide you with a better experience in the future.

Noté 5 sur 5 étoiles

12 days Peru

Two nights stay at the middle of the Amazon lodge is a big plus in this trip. The service and quality of this tour is excellent. My kids absolutely loved the Alpacas and Llama farm. Thank you TripOppo for helping us complete yet another one of our bucket list trips.

15 août 2024
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Réponse de TripOppo

Thank you for your amazing review! We’re delighted to know you enjoyed your experience with us. Your feedback inspires us to continue delivering exceptional service. We can’t wait to see you on your next adventure!

Noté 5 sur 5 étoiles

16 Days in Spain and Portugal

16 Days in Spain and Portugal: Madrid and Lisbon have long been our ideal travel locations. The port wine was excellent! Much better than the wine from home. While there are many sites to see one this tour, the cathedral in Zaragoza was our favorite. I heartily recommend taking the additional trip to Sintra, a quaint little town near to Lisbon!

13 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Japan & Korea – Extra long

Japan and Korea – 0507 – Review: Weather – Mild, can wear long sleeve without feeling hot. Food – Excellent, very fresh, just enough to feel full. Sights – Good variety, enjoyed the Bamboo Forest, Nara Park, and Osaka Castle. Guides – Informative and knowledgeable. One of the guides was Chinese but he has been living in Osaka for over 10 years, we didn’t mind this as he was knowledgeable of the culture and could make many recommendations. Traffic – In tourist areas, you will see a lot of people. It seems Japan and Korea have both been getting very busy lately. Especially in Mt Fuji!

19 mars 2024
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Réponse de TripOppo

We are so glad you had a positive experience with TripOppo. Your support is invaluable to us. Looking forward to seeing you again soon!

Noté 5 sur 5 étoiles

China

We visited so many different regions and cities, it is very noticeable how the way of living differs from one city to another. Shanghai was very technological and advanced, I was surprised. It felt futuristic. We were very satisfied with seeing the massive gorges while on our cruise. This is our 4th trip with TripOppo, would recommend.

27 mai 2024
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Réponse de TripOppo

We are so glad you had a positive experience with TripOppo. Your support is invaluable to us. Looking forward to seeing you again soon!

Noté 3 sur 5 étoiles

South Korea and Japan Tour

South Korea and Japan Tour, May 2024
South Korea tour was good and the guide tried to keep the schedule (information was not in depth, but we got a highlight of what we were visiting). The Japan tour was not great: the guide lacked organization and basic knowledge of the places we were visiting (we heard more about shopping than the actual places in most of the locations. The hotels in Japan also were less than desirable: in Osaka, we were at least 45min from the actual Osaka, and the one in Tokyo was not even in Tokyo so we were stuck in the hotel as it would have taken more than 1 hour to get to Tokyo); in addition, the hotel in Hammamatsu was awful, complete outdated, no restaurant inside or nearby (we had to buy sandwiches at a FamilyMart). Meals were ok and the optional dinner in the hotel near Tokyo was spectacular.

14 mai 2024
Avis spontané
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Réponse de TripOppo

Hello Elizabeth, Thank you for sharing your feedback about your recent tours in South Korea and Japan. We're glad to hear that you enjoyed the South Korea tour and found the guide to be informative.

We apologize for the challenges you faced during the Japan tour. We strive to maintain transparency about our hotel information on our website, and our hotels in Tokyo and Osaka are located outside the downtown areas. This decision is made to ensure spacious accommodations, avoid traffic, and provide a more comfortable stay. Our selected hotels typically offer rooms averaging over 320 square feet, with beautiful views and proximity to shopping malls.

Regarding Hamamatsu, it is a small city on the way to Mt. Fuji, and our hotel is located in the city center. If you head to the main street on the south side, approximately 300-400 meters walking distance, there are many dining options available.

Thank you again for your valuable insights. We hope to have the opportunity to provide you with a more seamless and enjoyable experience in the future.

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