TripOppo Avis 

236
•
TrustScore 4.5 sur 5

4,5

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Noté 5 sur 5 étoiles

The tour was excellent, very fast paced but a requirement for us to see so much in a short window of time. Our guides went above and beyond to make us comfortable and accommodating to all on our j... Voir plus

Noté 4 sur 5 étoiles

Our 13 day trip to China and Hong Kong was fantastic. The hotels, dining and tour sites were exceptional. Our only issue was the 3 days in Hong Kong. Tripoppo didn’t really organize anything other t... Voir plus

Noté 4 sur 5 étoiles

Overall, Croatia trip was well organized and ran smoothly despite the crowds. The local guides on the walking tours were always on time and informative except for the local guide in Plitvice Park. Ho... Voir plus

Noté 5 sur 5 étoiles

The itinerary was great as were the different tour guides. We had very positive experiences and saw a lot. There were many highlights. So glad we did the trip. The preparation video from Tripoppo was... Voir plus

À propos de l'entreprise

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  3. Agence de voyages

Écrit par l'entreprise

Life is all about great adventures (Trip) and good friends (Oppo). Like a friendly dolphin, TripOppo is the most intimate friend of our clients. Our team is composed of a number of senior travel professionals, from product planning to operations. They are all hands-on and committed to being the best in the business. TripOppo fully focuses on what we do best: group travel, and is committed to creating more valuable trips at affordable prices, with the most unique itineraries and the best arrangements for our travel enthusiasts. Let's Travel!


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4,5

Excellent

TrustScore 4.5 sur 5

236 avis

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4,5

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(236)

30 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

South Korea and Japan Tour

South Korea and Japan Tour, May 2024
South Korea tour was good and had a good tour guide. Japan tour was not. Interary specified that we are going to stay in a hotels in Tokyo and Osaka, but we did not. We stayed in totally different towns and needed to take one - two hour ride on the trains to get to Tokyo or Osaka, which was not easy as being first time tourist. Above the high cost of train tickets. Japan tour only provided 1 lunch and 1 dinner over the duration of the tour and both of these meals were very small, served in tiny bowls. Tour guide was providing very limited information, specially about Japanese history and was not able to answer basic questions. Poor

14 mai 2024
Avis spontané
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Réponse de TripOppo

Hello Monica, Thank you for your feedback regarding your recent tour.

We strive to maintain transparency of our hotel info on our website, our hotels in Tokyo and Osaka are located outside the downtown areas. This decision is made to ensure spacious accommodations, avoid traffic, and a more comfortable stay. Our selected hotels typically offer rooms averaging over 320 square feet with beautiful views and proximity to shopping malls.

We regret that your experience did not meet your expectations in Japan. We will forward your comments to our local office in Japan to address the issues with the tour guide and improve our services. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

Noté 3 sur 5 étoiles

13 Day Miracle of Turkiye

We have just returned from the 13 days Miracle of Turkey tour arranged by TripOppo. In reality, it’s only 10 days of touring considering the first 2 days and the last day are travel days. Included within that time are 5 shopping stops (carpet, jewelry, pottery, leather, and general merchandise) lasting from one to three hours each and usually in the morning as we head out. While we appreciate lessons learned in production of these goods we felt too often these tours are used for high pressure commission sale. Are these visits necessary when we pay fair market price for our tour?

We booked this trip on a Black Friday promotion which upgraded all hotels to 4 to 5-star standard. Of the eight hotel stays only two I regarded as 5-star, the rest were 3-star including the “Cave” hotel in Cappadocia. Most were well worn and generally lacking room service and maintenance. On one of the hotel on the 18th floor we had a big crack across the whole window. We felt this to be a safety issue. At the same hotel there were several big leaks on the dining room skylight as it rained outside. One doesn’t expect these in a 5-star hotel. Seems Tripoppo does not vet hotels very well. Furthermore, the location of these hotels are usually far from any facilities, especially when there are multiple night stays (ie Istanbul, Kusadasi).

For our small group (10) a van was used for transportation. While economical the seating arrangements were challenging. Two seats were rear-facing behind the driver leaving occupants to miss upcoming attractions until they have passed. The rear bench was uncomfortable for extended travel as they do not tilt and left shorter travellers’ legs dangling. For fairness a prearranged daily seat rotation should have been instituted. Also, the microphone used by the tour guide to communicate worked less than half the time. As a result, many of us seniors missed the commentaries throughout the trip.

General consensus in our group was food selection could have been better and more plentiful, especially breakfast in some of the hotels. On the positive side, it was a good culture experience and our driver, Moustafa (?) was friendly and an excellent driver.

4 juin 2024
Avis spontané
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Réponse de TripOppo

Hello Sandra, Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you on another TripOppo tour in the future, where we will strive to provide an even better experience.

We assure you that all the hotels used in our tours are licensed local and international chain 5-star hotels, except for the cave hotel in Cappadocia. The cave hotel offers a unique experience that doesn't adhere to the regular star rating system, providing a special and authentic cave-style stay. We regret any inconvenience caused by the conditions you encountered and will address these specific issues with our hotel partners to ensure they meet the expected standards.

Regarding the other aspects of your feedback, we have shared your comments with our product team for their review and to make improvements for future tour plannings.

Noté 1 sur 5 étoiles

No airline seat assign

Sorry, this would be the last time I'm booking with Tripoppo due to unknown airline seat assignment. This weren't happened last time when we used TripOppo.

17 juin 2024
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Réponse de TripOppo

Hello Dung, Free seat selection will be available within 24hrs prior to departure's online check-in time. If you would like to pre-select your seats, airlines will charge the selection fee based on per way per person.

Please contact our agent if you would like pre-select your seats.

Noté 4 sur 5 étoiles

South Korea & Japan

South Korea & Japan - May 14-28, 2024
I had a great trip with TripOppo! Our guide in South Korea (Mini) was amazing! She took such good care of us and is passionate about her country. I’d like to give her a 5 star rating!
Suggestion to decrease the number of meals provided and save them for Japan where we had minimal.
Japan was a great experience. Suggestion to use a guide who is Japanese born and knows the country well. I did not feel the same level of enthusiasm & passion from the guide as I did in South Korea. It makes all the difference.

6 juin 2024
Avis spontané
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Réponse de TripOppo

We're thrilled you had a great trip with TripOppo and that Mini in South Korea made your experience special. We'll pass on your top rating to her.

We appreciate your suggestions regarding meal arrangements and guide selection in Japan. Your feedback is valuable and will help us improve.

Noté 5 sur 5 étoiles

Allure of Danube Cruise

Allure of Danube Cruise. ..Well organized River Cruise. Good balance of planned guided tours, optional tours, and free time to explore or chill out.Staff during Cruise were helpful. Duration and endurance required for guided tours were perfect for us retirees. Could have had better onboarding meeting on Boat, to explain details for dining, beverages, evening print out for next day activities. Meals were plentiful, could have had more "destination-specific entrees" for Boat Dinners as we entered new countries. Could have had a more definite hand-off experience as we transitioned to Prague hotel... had to make guesses for next morning. Would definitely consider TRIPOPPO for another River Cruise.

19 mai 2024
Avis spontané
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Réponse de TripOppo

Hello Don, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know.

Noté 5 sur 5 étoiles

South Korea & Japan trip

We just came back from our South Korea and Japan tour it was wonderful experience we enjoy a lot Tripoppo staff were knowledgeable, polite and very helpful, quickly get back answer any questions also well organized, accommodations were good only not satisfied with our veggie food. I recommend my nephew so they are planning to go in September 2024 same place with Tripoppo so thanks to Tripoppo made my trip success 🙏

5 mai 2024
Avis spontané
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Réponse de TripOppo

Thank you for your kind words and feedback.
We are happy to learn that you are happy with the guide and the tour and that you had an amazing experience.

Noté 5 sur 5 étoiles

15 Days Mysteries of Egypt and Jordan…

15 Days Mysteries of Egypt and Jordan with Nile Cruise
APRIL 18TH – MAY 2nd
My husband and I recently completed this amazing tour and are pleased to give a review of the experience. First and foremost, never once did we feel in any way at risk due to the current situation of volatility in the Middle East. We were met at the various airports by Tripoppo representatives, who ensured all our documentation was processed through the local authorities. We booked this tour last June, prior to the escalation of hostilities and did have concerns, but they were unfounded. We travelled in comfort on modern, large, air conditioned busses and felt extremely safe.
The tour itself was made even more memorable by our two local tour guides, Mr. EMAD ENAN in Egypt and Mr. BASHAR TWAL in Jordan. Their level of expertise and knowledge was encyclopedic and they looked after the most minute details on our behalf. Mr. Enan quickly became a friend to our group of 18, the majority of whom were friends prior to the trip. He shepherded us through temples and museums, churches and citadels, onto camel rides and through vendors, always with a cheerful “Yallah, yallah… Let’s go”, clearing a pathp wherever we went. Mr. Bashar, likewise, was equally personable and, like Mr. Enan, attentive to the different levels of fitness of the group. On a day when no one had booked the optional offering, he ensured we had an added experience at the River Jordan.
We took advantage of all optional tours but one and they definitely made the adventure unforgettable. The information from Trippopo was clear and concise and contained everything we needed to know.
The hotels were excellent and the Nile cruise accommodations were above our expectations. Everywhere we went the food was a culinary delight. Even the boxed lunches prepared were more than ample.
We are seasoned cruise travelers, however, this was our first tour living out of our suitcases. Everything ran extremely smoothly, but with all the optional tours, there was very little free time. This is something to be aware of. This tour is not for the feint-hearted. Getting up at 3:15 a.m. to travel to a sunrise hot air balloon ride, followed by a tour of the Valley of the Kings and the Temple of Hatshepsut in 46°C, all before lunch makes for a full schedule!
My one disappointment, and it's likely not to be helped, was losing essentially two days sitting in airports. There were four internal flights and airlines, being what they are, rarely seem to arrive or depart on time. I don't know if logistics could be better scheduled. Just something to be aware of.
In conclusion, this adventure will go down as a highlight in our journeys throughout the world. Our appreciation for the local customs, cultures, ancient history, religions, and the people will never be forgotten. Shukran, Habibi.

18 avril 2024
Avis spontané
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Réponse de TripOppo

Hello Jan, Thank you so much for your wonderful review of the 15 Days Egypt and Jordan tour! We're delighted to hear that you felt safe and well taken care of throughout your journey. It’s fantastic to know that Mr. Emad Enan and Mr. Bashar Twal enhanced your experience with their expertise and personal touch.
On the other sides, due to the airline's change of inland flight schedule, our Feb - May departure groups have experienced longer wait times at the airport. However, we have worked hard to rearranged the itinerary to ensure our travelers won't miss anything.

Noté 5 sur 5 étoiles

TOUR ON PERU, INCLUDING AMAZONE JUNGLE, MACHU PICCHU AND PUNO

The tour was very well organized, nice and knowledgeable guides helped us every step, nice hotels and comfortable transportation.

1 mai 2024
Avis spontané
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Réponse de TripOppo

Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!

Noté 5 sur 5 étoiles

Cruising up/down the Douro in Portugal

Right from booking TripOppo staff were wonderful. They got back to us quickly to answer any questions.
The cruise was really well organized and planned out. Food and accommodations were outstanding.
As two, of only 8, English speaking travellers they accommodated us very well.
The only minor problem we had was that the wifi was not good on the ship. We could get it when we were on the buses going on our tours though.

5 mai 2024
Avis spontané
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Réponse de TripOppo

Hello Yvonne, Thank you for your feedback! We are so grateful for your kind words and 5-star rating. Our team works hard to ensure every customer has a memorable experience.

Noté 5 sur 5 étoiles

Our Applause goes to TripOppo

It was the first time we joined TripOppo for a 16 days trip to China. We found the staff of TripOppo very courteous in providing sufficient information about the trip and helpful in applying the group China Visa for us. On April 18 when we arrived Shanghai Pudong Int'l Airport before midnight, we were greeted and well recieved to head to the hotel where Fei, the Tour Guide, personally met us at the lobby for a speedy check-in. In the cities of Shanghai, HangZhou and SuZhou, we found Fei very knowledegable, professional and caring, who introduced the places we went with detailed history and current developments. He helped with booking an optional tour in Beijing for us. We also enjoyed the Yangzhigan River Cruise a lot. The staff on the Cruise were very kind and pleasing. They worked as a team in synergy effectively to make us feel at home and relaxing. There were different tour guides to lead us in various optional tours and all were quality customer service providers. Hotels and eateries were satisfactory. Our trip was well planned, arranged and managed for shows, foods, and transportation timely in different cities. Our group members were also kind and co-operative. We appreciate TripOppo for services and arrangements for our trip. We surely will refer TripOppo to our friends to join the trips of TripOppo they like. The only comment is perhaps Chengdu was sadly not being included in itinerary.

18 avril 2024
Avis spontané
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Réponse de TripOppo

Hello Charles,

Thank you for sharing your wonderful experience with TripOppo!
It's great to know you had a relaxing Yangtze River Cruise and appreciated our well-coordinated tours and accommodations. We value your feedback about including more cities and will consider it for future itineraries. We look forward to welcoming you and your friends on other trips soon!

Noté 5 sur 5 étoiles

19 days, Splendors of Argentina, Brazil and Perus

The variety of experiences in 3 different countries spanning cultural events, local cuisine, geographic wonders (Widest river in the world [Rio de la Plata], Iguassu Falls, Atlantic rainforest, Amazon jungle …); historical attractions (Argentina hacienda, Sugarloaf mountain, Christ the Redeemer Statue, Beaches [Coco Cabana, Impanema, etc], Cable car ride, Inca historical sites [Machu Pichu, Cusco, Inca museum, etc…..]; Flora and Fauna were beyond incredible from Butterflies, birds, caymans, alpacas, monkeys, lush vegetation to Lima where it never rains… was overall outstanding!
Our intra flights went very well, however the flights were booked under not our own names but others in the group which opened up private information that should NOT normally be shared. This complicated and prolonged our checkin. Each couple should have had their own booking number for each and every flight!
The local tour guides (Lewis Mendias in Argentina, Leo in Iguazu, Lisbet at Machu Picchu [who gave 2 of us walking sticks to make our climb easier] were personable, well informed, caring, open to questions and suggestions. Ricardo (while a lovely gentleman) in Lima did not speak or understand English well enough to “tour” us in place of the assigned guide. He could not “tour” us. He got us from A to B but that is all.
Hotels were well located and offered good service. Breakfasts were very good and accommodated us with a bagged meal when we had to leave extra early. Unfortunately, we had to move rooms on two different occasions due to a dysfunctional sink and extreme noise coming from outside. All of our hotels were very inefficient when it came to registering us for our rooms. For example, Novotel in Rio took forever to process our group (there was only 10 of us) while a group of about 40 persons who arrived after us, were processed in a very short time. Why??? It would seem that TripOppo may not be booking us in such a manner as would streamline the process of checkin.
Group size (10 persons) was real plus. We bonded with each other very well during the tour and since.
It is very unfortunate that one couple who were land only participants, were given erroneous information i.e. luggage costs, itinerary, intra flights not available after they were told everything was a “go” for them to join the group. We felt their frustration and wonder why this happened.
We have questions regarding the prepaid gratuities. Some of those who served us expected (asked) for tips when we understood these should have been covered. How might the company clarify who is and who is not being included with the prepaid gratuity? Could the group participants be provided with a general list of who is being compensated??
We feel that we received “value for money” from TripOppo.
Thank you TripOppo for providing another highlight in our travel experience. We look forward to considering some of your other tours in the future.

5 avril 2024
Avis spontané
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Réponse de TripOppo

Hello Christine,

Thank you for sharing your detailed feedback! We're delighted you enjoyed the diverse cultural, historical, and natural experiences across Brazil, Argentina and Peru. We will work on improving the areas you mentioned to ensure smoother experiences in the future. We appreciate your understanding and are glad to hear you felt the trip was good value. We look forward to welcoming you on another TripOppo trip soon!

Noté 1 sur 5 étoiles

I am on a trip arranged by tripoppo

I am on a trip arranged by tripoppo , but booked with an agency in Canada . They strongly recommended to pay the tips for tour guide and drivers in advance. Most of my group about 25 or so paid US dollars 200./ person .
However I found out that they did not pay anything to the guide or driver in Korea the portion of tip that we paid . While checking with company , one Fiona said they paid the guide and driver before the tour started , with their wage plus tips . What a lie !! I showed this message to my guide in Japan and he said ,, it is funny.. no one ever pays anything in advance and they never get the tips from the company, it is always from the customer directly. It is obvious that either the Canadian agent or this tripoppo company pocketed the tip amount, we , customers feel humiliated and embarrassed !
I would not even give One start to this cheapest business practice.
Dirty business !! Never ever pay the tips to this cheating business again! Stay away if you can.

4 mai 2024
Avis spontané
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Réponse de TripOppo

Life should be built on trust, not suspicion and defamation.
In 2024 alone, TripOppo has successfully operated over 500 travelers to Japan and South Korea during this spring season. Before leaving a negative review, Jassim, consider this reality: would tour guides and drivers continue to provide services to a company that fails to compensate them adequately?

Noté 3 sur 5 étoiles

Our trip to South Korea and Japan is…

Our trip to South Korea and Japan is done recently. Our experience in Japan was very good exept one thing. According to the itinerary we were supposed to have a tea ceremony in Japan, but we were taken to a sweetcake shop to make our own cookies. In South Korea our tour guide was terrible. His english was so weak and he was not able to communicate with us. We went many places with no explanation, no comment... both two countries were amazing. The itinerary was very good. I think I won't choose tripoppo for my next trip. I had better experiences with other companies.

9 avril 2024
Avis spontané
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Réponse de TripOppo

Thanks for taking the time to bring this to our attention. Can you share your booking id or contact us, so we can look into your booking?

Noté 3 sur 5 étoiles

Splendors of Argentina, Brazil and Peru

Splendors of Argentina, Brazil and Peru.
The reason we decided to travel with Tripoppo is that we previously travelled with Tripoppo(Nexus) to China, and it was a great trip.
About this trip, the itinerary was great. The excursions were very good. What was disappointing was that on several occasions we were not accompanied not by a guide, just a driver with no English and other occasions guides with poor English.
The canopy walk that was mentioned in the itinerary was not included since we there for only 2 days and this is included in the 3 day stay.
I found the information zoom meetings were not particularly helpful. They couldn't answers basic questions and it was hard to understand their speaking.
As far as travelling with Tripoppo goes there are other choices out there. They are not off our list but will look for alternative suppliers first.

5 avril 2024
Avis spontané
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Réponse de TripOppo

thank you for taking time to write us the feedback. We are deeply sorry about the inconvenience caused. Please allow us some time to investigate the issues. An expert will contact you shortly.

Noté 5 sur 5 étoiles

Amazing trip,amazing guides and…

Amazing trip,amazing guides and expérience.Tripoppo is wonderful and i will travel more with them.thank you,tripoppo

26 mars 2024
Avis spontané
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Réponse de TripOppo

Dear Moni,
Thank you for sharing your experience!
It is our pleasure to hear that you had an amazing trip with Tripoppo. Looking forward to more adventures with you in the future!

Noté 4 sur 5 étoiles

S. Korea/Japan Tour Match 2024

Checked 2 countries off my bucket list thanks to Tripoppo. Had a wonderful experience and was glad that I brought my mom along to experience it with me. Both guides in S. Korea ( Minnie) and Japan ( Sunny) were very knowledgeable and helpful. Loved meeting the other travelers as well. Both countries were lovely, and Tripoppo made it easy to see what each country had to offer foreigners. One highlight that I loved was that I was able to celebrate my birthday in a hanbok on a beautiful day at a beautiful temple with beautiful people. Who could ask for more? It was also nice to have Jason & Bruce along ( boy did they work hard)

18 mars 2024
Avis spontané
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Réponse de TripOppo

Dear Stephanie,
Thank you so much for sharing your wonderful experience!
We're thrilled you had an amazing trip checking off two bucket list countries with us. It sounds like your birthday celebration in a hanbok was truly unforgettable!! Hope to see you soon in the future

Noté 3 sur 5 étoiles

Too many Temples included, optional not worth the $

Too many Temples included
The optional tours are not worth the price charged
The Kansas Culture tour - the part to make Japanese sweets was a waste of time. I felt like I’m in kindergarten doing craft.
Modern Tokyo Tour - we went on 2 floors that I felt would be more suitable for kids
DMZ Tour - not really interested in politics

26 mars 2024
Avis spontané
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Réponse de TripOppo

Dear Seeta,
Thank you for sharing your feedback with us.We appreciate your insights on the tours and will have a further investigation with our partners.

Noté 5 sur 5 étoiles

South Korea & Japan tour

We are very impressed with how TripOppo has transformed since the name has changed. From the first phone call to the flight home there has been a significant change in how customers are treated. The company has grown to be very efficient and accommodating.
Our trip to South Korea and Japan was excellent. We thoroughly enjoyed the itinerary (with a few exceptions) returning home with many lasting memories.
The local guides Grace & Felicia were excellent as was Belle the guide that accompanied us to and from Toronto.
One of our concerns centred around the 'free' meals that were provided - as every meal was exactly the same and became unappealing very quickly - we are sure that there is more variety when you talk about traditional meals. Visiting the street food venders and shops was great to do. One or two would have been enough to experience.
With the exception of the hotel in Hamamatsu, accommodations were amazing,
Will we book a tour with TripOppo again? Most definitely :-)

26 mars 2024
Avis spontané
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Réponse de TripOppo

Dear Elanie,
Thank you for your feedback about your experience with TripOppo.It's wonderful that you enjoyed your trip to South Korea and Japan. We appreciate your feedback about the meals and will certainly take this into consideration for future trips. Looking forward to have you on other tours with TripOppo in the future.

Noté 5 sur 5 étoiles

15 Days South Korea and Japan 2024

15 Days South Korea and Japan 2024
Our first experience with TripOppo was amazing!
We felt looked after as in a big family vacation.
Their itinerary made sure we hit all the Must-Sees in both countries.
The tour included rentals of Korean Hanbok attire for us to wear and take pictures of in one of their Ancestral Palaces.
The buses were big and comfy.
Lovely hotels close to malls and shopping.
Tour guides were attentive, informative and caring.
Highly recommend TripOppo for your next vacation

2 avril 2024
Avis spontané
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Réponse de TripOppo

Dear Shirley,
We are happy to hear that you had an incredible experience with us during your 15 days tour of South Korea and Japan.The inclusion of Hanbok rentals for photos at the ancestral palace must have been a special highlight.We look forward to welcoming you back for another memorable trips!

Noté 5 sur 5 étoiles

Fantastic trip to japan and S.korea

We recently travelled to Japan and south Korea during March 2024.It was an amazing trip with Tripoppo.
Tripoppo organized the trip very nicely paying attention to minute details. Starting from here in Toronto Yan was very helpful and accommodative. Jason was with us throughout the trip and helping and taking care of us until last day. He was easily approachable and made sure all our needs are met to keep us comfortable. Pretty much felt that we are travelling with large family.
All hotel accommodations were excellent.
Our guide Mini in South Korea and Sunny in Japan were very informative, pleasant and interactive
Mini helped us at the time of departure to Japan beyond her work limits. Really appreciate her efforts to arrange vegetarian meals for our group which was nearly impossible in south Korea.
Trip itinerary was good, felt bit too much of temples in the itinerary.
Overall five star for this memorable trip
Well done Tripoppo!
Eager to go for our next trip with you !

20 mars 2024
Avis spontané
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Réponse de TripOppo

Dear Sri,
It's great to hear that you felt well taken care of throughout your journey.We're thrilled that the accommodations exceeded your expectations and it's wonderful to hear that our guide went above and beyond to assist with arranging vegetarian meals in South Korea.e're delighted that you had a memorable experience overall and look forward to plan your next trip with Tripoppo!

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