Our experience was ace from the first phone call to the completion of our new boiler fitting. Would 100% reco!mend this company to anyone who wants a reasonably priced new boiler fitted
L'entreprise a répondu
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Lisez les avis des autres
Higher Bebington Gas have just replaced our old boiler. They have been extremely efficient. They came out promptly when our old boiler broke down. They provided quotes to mend or replace and gave u... Voir plus
L'entreprise a répondu
The whole onboarding process was smooth and professional. It felt that the Which? Trusted Trader platform was well regulated and endorsed only truly 'trusted traders' rather than a money grab to promo... Voir plus
L'entreprise a répondu
You have been so helpful and guided me through the whole endorsement process, with such patients and been so professional! Thank you Simone you’ve been fantastic!! All the best
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Which? is a brand name used by the Consumers' Association, a registered charity and company limited by guarantee, which is based in the United Kingdom. Which? has been rigorously testing products and services for more than 60 years - now we are assessing and endorsing local tradesmen and tradeswomen. Like our well known Best Buy logo, the Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition they deserve.
Coordonnées de contact
Capital Quarter, Tyndall St, , CF10 4BZ, Cardiff, Royaume-Uni
- 029 2267 0040
- trustedtraders@which.co.uk
- trustedtraders.which.co.uk
4,7
Excellent
410 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So far, so good!!
Beth has been brilliant at getting me set up as a Which? Trusted Trader. I have only just become a member but so far it’s been very easy to set up and clear on what to do and how to do it. Thank you 👍
25 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you so much for such positive feedback! We love to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Beth!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Excellent communication throughout the…
Excellent communication throughout the process. Thank you.
25 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for such a kind comment! We love hearing from our endorsed Traders, and we're very much looking forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Polite & Professional Through the Process
Every person we've encountered through Which has been extremely helpful, thorough and professional. Kasey Thomas especially deserves a special mention for her attention to detail and patience but remaining friendly and polite.
25 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you so much for such positive feedback! We love to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Kasey!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Five ⭐️
I had great experience dealing with which?
I was helped through every step of the process and there help was great. 👍
22 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for such a kind comment! We love hearing from our endorsed Traders, and we're very much looking forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Outstanding support
I cannot fault the whole process at all, this was mainly down to Beth Foston, without whom I probably would have struggled. The communication was faultless, quick responses to emails and a phone can when required to answer any questions relating to the process. The face to face assessment made me realise that there were some things that I could be doing better by putting processes in place. I would have no hesitation in recommending others joining Which trusted traders. I now feel confident that I have better practices, and should I need some assistance that there is a human at the end of a phone that will do there upmost to help or guide me. Looking forward to meeting potential new customers in my business.
21 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you so much for such positive feedback! We love to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Beth!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Very polite and calling when they said they’d call back always did very helpful
21 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for such a kind comment! We love hearing from our endorsed Traders, and we're very much looking forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Joined Which Trusted Traders and found…
Joined Which Trusted Traders and found the journey to be well guided and efficient. communications both by email and phone call ensured that I was able to swiftly and successful work with Which
12 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you so much for such positive feedback! We love to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Kristin!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
TOP COMPANY
The stairlift was fitted within 3 days of the first connection with AMW LIFT & MOBILITY SERVICES LTD. They came on time fitted it and left no mess and explained everything clearly, would definitely recommend them and use them again
13 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Had a really good experience from the…
Had a really good experience from the which team, helped with my questions to getting setup, want to say a big thank you to Kristin for all her help through the process and making it successful.
15 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for taking the time to leave such great! It’s always great to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Traders member. We'll be sure to pass your kind comments on to Kristin!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Gas servicing by He@Heating
He@Heating technician arrived on time and completed work efficiently and within estimated time. He was courteous and took care to minimise mess from servicing gas boiler and fire and tidied up afterwards.
13 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for taking the time to give your feedback. If you haven’t done so already, you can also leave a review on the Traders profile, we know they’ll appreciate the feedback first hand! Simply search their company name on trustedtraders.which.co.uk, and click “leave a review” on their profile page.
Did you know? If you refer a Trader to us you could get a voucher as a thank you. Find out more at https://trustedtraders.which.co.uk/recommendations/ or call us on 02922 670 040
Fantastic help and support from the…
Fantastic help and support from the team throughout the process of being approved
13 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thanks for such great feedback! We love to hear from our newly endorsed Traders and we look forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
I don't think team is organised well
I don't think team is organised well. There is no fallow up`s . I raised issues almost a month and no solution at all. I absolutely lost my confidence !...
12 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for your feedback. We’re sorry to hear you haven’t had the experience you expected. Which? Trusted Traders takes all feedback seriously so we will raise this with your Account Manager so we can investigate it. We appreciate the time you took to leave us this review. Thank you
Rejects bad reviews to keep the scores high
Booked a Which Trusted Trader removal service to move furniture and set to a theatre for an amateur theatre group in Sheffield. The removal service failed to turn up, leaving a number of elderly volunteers standing on the pavement with lots of heavy stuff to deal with, at 8.30 am on a Sunday morning. The (not to be) Trusted Trader never contacted us to apologise or try and put things right at all, despite us trying to contact him and speaking to his mother.
I left an unfavourable review, as you might expect, and provided proof of the booking with emails from the company. Which Trusted Traders will not accept my review as they say it's from a 'business' not an individual. This is a nonprofit making amateur theatre company - a registered charity. Does a group of volunteers not deserve as good a service as an individual and why is there a 5* review from another (unnamed) amateur theatre group in Sheffield if ours isn't allowed?
It appears Which Trusted Traders avoid allowing less than wonderful reviews - maybe because their traders pay for the endorsement. I will certainly put my faith in independent review sites next time, not TT.
11 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for your feedback.
We’re sorry to hear you haven’t had the experience you expected.
Upon review, we have been able to moderate and publish your review as it was found it met our moderation criteria.
We'd like to thank you for your feedback as every review is valuable for other consumers, as well as Which? Trusted Traders.
Which? Trusted Traders takes all feedback seriously so we have raised this with the relevant Account Manager so we can investigate it.
We appreciate the time you took to leave us this review.
Thank you
I found the process straightforward and…
I found the process straightforward and the staff were professional, supportive and easy to work with.
8 mars 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for taking the time to share such great feedback! We are very much looking forward to supporting you as a Which? Trusted Trader.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Re-joining Which? Trusted Trader Scheme
Having left Which? for a couple of years due to a technical business name issue, I just experienced a super efficient induction back into the trusted trader scheme. The zoom interview process was excellent and given that I find these online meetings to be slightly uncomfortable, I found that within a few minutes, I was completely at ease and able to be myself. The paperwork aspect was also a breeze and all communications were rapidly responded to and uploaded very quickly. Lovely also to be reassigned to my previous account manager from my last endorsement period. Really very happy to get my Which? Trusted Trader status back up and running again.
19 février 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for taking the time to leave such great feedback! It’s delightful to welcome you back! We look forward to supporting you as a Which? Trusted Traders member again.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Great service!
What a great service. Very thorough and in depth make you feel you have left no stone unturned. ITs how it should be and they are very good and the communication and keeping you informed.
29 février 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you for such great feedback! It's always a pleasure to hear from our endorsed Traders, and we're looking forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Which? TT application process
The process was very easy to follow, their endorsement coordinator supported me throughout the application including checking in when my assessment was coming up. My coordinator was always to hand when I needed some answers to questions. I am very happy with my experience with Which? TT. I am now a Which? Trusted Trader which is fantastic.
I would highly recommend Which? TT to any business owner that wishes to stand out and show they are a cut above the rest. This endorsement scheme demonstrates reassurance and professionalism to the client.
22 février 2024
Avis spontané
Réponse de Which? Trusted Traders
Thank you so much for taking the time to leave such positive feedback! It’s great to hear from our endorsed Traders; we certainly look forward to supporting you as a Which? Trusted Traders member; in the meantime, we'll be sure to pass on your kind comments.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
We were made to feel very welcome from…
We were made to feel very welcome from the off.
Everyone we spoke to were helpful and accommodating.
The process of be coming a Which Trusted Trader was easy to do and if we did have question on the application they were only at the end of the phone or email.
7 février 2024
Avis spontané
Réponse de Which? Trusted Traders
Thanks for such great feedback! We love hearing from our newly endorsed Traders and we're very much looking forward to supporting you as a Which? Trusted Traders member.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
The process of becoming a Which
The process of becoming a Which? Trusted Trade was clear and easy to understand and they helped to guide us through the process. We also learned a lot from the process and would recommend other professional trade businesses to apply for the endorsement!
19 février 2024
Avis spontané
Réponse de Which? Trusted Traders
Thanks for taking the time to leave such positive feedback! It’s always a pleasure to hear from our endorsed Traders; we certainly look forward to supporting you as a Which? Trusted Traders member; in the meantime, we'll be sure to pass on your kind comments.
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
Really supportive from start to finish.
Great process. Really supportive from start to finish. Great staff with excellent knowledge. Reassuring and rigorous. We are delighted to be onboard as Which? Trusted Traders.
15 février 2024
Avis spontané
Réponse de Which? Trusted Traders
Hi Katharine! Thank you for such great feedback! It’s always a pleasure to hear from our endorsed Traders, and we look forward to supporting you as a Which? Trusted Trader!
Remember, if you refer a Trader you could both get 50% off your memberships for 6 months - more information can be found here: https://for-traders.which.co.uk/recommend-a-trader
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