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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love my Autobrush, enough to where I got my mom one too! Unfortunately I did lose my base when I moved houses and in a nearly irrational panic contacted the team to try and just get a discount on I... Voir plus

Noté 5 sur 5 étoiles

Since getting braces earlier this year, brushing good has been a bit of a challenge for my 7yr old. We finally decided to try the autobrush and it has been a game changer! It's so fast and easy and we... Voir plus

Noté 5 sur 5 étoiles

Have had nothing but wonderful experience with Autobrush! Originally purchased for my kids to help them brush better and have better habits - then bought the brush for myself and husband. Our subscr... Voir plus

Noté 5 sur 5 étoiles

My son has special needs and severe sensory issues, so brushing our teeth has always been an issue. HOWEVER! He loves the Daniel Tiger auto brush, and not only tolerates it, but willingly brushes his... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles dentaires
  2. aussi dans
  3. Boutique de santé et beauté
  4. Hygiéniste dentaire
  5. Service de blanchiment des dents

Écrit par l'entreprise

World's Only ADA-Accepted U-Shape Toothbrush. Get up to 5.1X better clean in 30 seconds— up to 82% more plaque removal, up to 45% less gingivitis. Trusted by families, backed by experts.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

317 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,1

Tous les avis

(317)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

OMG my teeth are so clean!

Just got my auto brush today and wow it definitely exceeds expectations! It was quick and easy and my teeth feel like that. I just left the dentist office. 11/10 stars.

2 avril 2025
Avis spontané
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Réponse de autobrush

What a dream! Thank you so much for the review and enthusiasm 🚀

Noté 5 sur 5 étoiles

I received my autobrush 2 days ago and…

I received my autobrush 2 days ago and I absolutely love it. Never seen these type of bristles on any other brushes, it clean my teeth so well.Love the product.

1 avril 2025
Avis spontané
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Réponse de autobrush

We're thrilled to hear it's a good fit, thank you so much! If you have any questions about autobrush, we're just a message away ✨

Noté 5 sur 5 étoiles

Awesome choice for kids

I bought two autobrushes for my kids (6 and 4 years old). They both like it. Brushing has become much easier for them. I had to brush their teeth for them before and it was a big struggle. Now the kids like to brush their teeth with the music by themselves and I think they do a good job! Thank you for such a great invention!

1 avril 2025
Avis spontané
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Réponse de autobrush

That's amazing to hear! Thank you for the trust and for sharing this kind review 🙏

Noté 5 sur 5 étoiles

Don’t wait

I received our Autobrush today. I wanted to try it for myself before purchasing for the fam. I’m obsessed. Easy peasy set up. Surprisingly it does a thorough job! I couldn’t believe how clean my mouth and teeth felt. Just purchased three to go in my kids Easter baskets!

31 mars 2025
Avis spontané
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Réponse de autobrush

That is amazing to hear! Good call trying it yourself first, too, since the technique requires some practice and parental guidance to get right :) Happy Easter to you and kiddos!

Noté 5 sur 5 étoiles

Happy Mom!

I have 2 daughters that struggle with wanting to brush. This has been a game changer, especially for my 7 year old! It makes it fun with the lights and sounds. 30 seconds and they are getting their teeth AND gums so much cleaner! I am going to purchase another one for myself! I'm impressed!

1 avril 2025
Avis spontané
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Réponse de autobrush

A happy mom makes a happy autobrush team, too! Thanks for letting us be part of your family 😊

Noté 5 sur 5 étoiles

Awesome Purchase

Awesome Purchase!

We ordered the Autobrush kids Daniel Tiger version for our 6 year old daughter and have been using it for roughly 1 month. We ordered a starter kit and have liked everything so far. Our daughter went from not loving to brush her teeth to brushing 2-3 times a day, she loves that is lights up an plays music. It is very easy to use and helps her get all of her teeth all at once. We will continue to use this product, she loves it!

1 avril 2025
Avis spontané
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Réponse de autobrush

This is so good to hear! The most important part of brushing is building the routine, and it sounds like your daughter is absolutely rocking it right now :) Thank you for your review!

Noté 5 sur 5 étoiles

Love the brush

Love the brush. Big advantage is in the morning it’s great 30 seconds to brush since I’m always running late

31 mars 2025
Avis spontané
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Réponse de autobrush

It's the best, right?? Thank you so much for your review and have a lovely day!

Noté 5 sur 5 étoiles

I have ADHD and sometimes struggle with…

I have ADHD and sometimes struggle with self care tasks. The autobrush has helped significantly and my mouth feed so clean. I had an issue with sizing and customer service was amazing. They promptly answered my concern and sent me a new brush head in a different size. Highly recommend!!

15 mars 2025
Avis spontané
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Réponse de autobrush

Thank you Amanda! As friends of the neurodiverse folks, we're so thrilled that autobrush can help you get in the groove with the mundane but necessary self-care tasks 💜

Noté 5 sur 5 étoiles

Delivery was very quick

Delivery was very quick! Got this in Australia in about a week. Very excited to start using it and spending less time brushing my teeth! ;)

1 avril 2025
Avis spontané
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Réponse de autobrush

We hope to take Australia by storm in the coming years, so thank you for being part of the autobrush journey early on 🇦🇺🦘

Noté 5 sur 5 étoiles

Customer surface was great

Customer surface was great! The toothpaste foam was out of stock, but they were more than willing to ship the AutoBrush in the meantime.

11 février 2025
Avis spontané
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Réponse de autobrush

Thanks for the shoutout to the customer service team! They're always ready to help in case something is holding up an order 💪

Noté 5 sur 5 étoiles

Highly Recommend

This is our second AutoBrush in two years. It went from being a battle to get my daughter to brush her teeth to her enjoying doing so. I highly recommend this product.

31 mars 2025
Avis spontané
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Réponse de autobrush

Nothing makes us happier than being able to make the parent/child dynamics just a little bit smoother in the household :) Thank you for sharing!

Noté 5 sur 5 étoiles

Cool Technology for Clean Teeth

I just bought this and I am very impressed. It’s very easy to use and does a thorough job cleaning my teeth. I really like this technology!

31 mars 2025
Avis spontané
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Réponse de autobrush

Amazing to hear! Thank you for sharing :)

Noté 5 sur 5 étoiles

Excel In Customer Service !!

My Hygienist told me to order So my husband was kind enough to order 2 sets !! Then there was a shortage in the delivery and I emailed them the next day and was received the next day Wonderful Customer Service . We Love the AutoBrush and all that was in the kit . Thank You For A Wonderful Product !!!

19 mars 2025
Avis spontané
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Réponse de autobrush

Thank you!! What a wonderful review of both our team, your hygienist and your kind husband 🥰 I am so glad to hear that autobrush is a good fit for you!

Noté 5 sur 5 étoiles

Very knowledgeable people

Very knowledgeable people to answer your questions is a wonderful thing. Thank you.

30 mars 2025
Avis spontané
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Réponse de autobrush

We truly appreciate hearing that our team could help answer your questions! Have a wonderful day 💫

Noté 1 sur 5 étoiles

Terrible customer service and ineffective product

I ordered three brushes and accessories , after a month and half with no product and no update on the order status other than an email prompting me to complete my order? I cancelled the pending authorship and disputed the transaction with my credit card company. After I disputed, the company fought the dispute and then sent out the order. About a week later I received a box full of crushed toothbrush boxes and short one brush head.

Be warned, once this company has your contact information they will start reaching out constantly, I had to block and report several different #'s on my cell after replying "stop"and "unsubscribe" to multiple texts they sent did nothing to stop them from texting over and over. Furthermore this is one of those shady company's that will enroll you in auto shipping for replacement heads and toothpaste etc. What an absolute nightmare!

As for the product, it doesn't work well at all. The brush does not adequately clean my back teeth in particular, after using as directed for multiple cycles in a row on multiple occasions, each time I could still feel build up on my back teeth. Not only do I feel this product doesn't work well, I fear this product will mislead parents into thinking their kids teeth are getting adequately clean when they are not and ultimately result in significant dental issues later on.

I very strongly advise skipping this product and not getting involved with this company....ineffective product and shady business practices.

27 mars 2025
Avis spontané
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Réponse de autobrush

Hi Darcy,

I understand your frustration with the extended delivery timeframe, which fell short of our standard service level. I'd like to clarify that our support team is accessible through multiple channels and could have processed a cancellation and refund immediately upon request, especially since your order had not shipped at the time. However, our records don't show any communication from your registered email address or order number through our standard support channels, meaning we didn't get a chance to provide this service to you.

While we respect your right to pursue a chargeback through your bank, we will contest this approach as it bypasses our established customer service processes. Our solution of splitting your shipment was implemented specifically to get your products to you as quickly as possible under the circumstances.

Regarding your experience with the product's cleaning efficacy, this could be related to sizing or technique factors that we can easily address together. We've compiled detailed guidance here: https://autobrush.zendesk.com/hc/en-us/articles/34455607210131-Getting-the-Best-Clean-with-Your-autobrush-Sonic-Pro

About the subscription service: This is clearly presented as "Subscribe & Save" versus "One-Time Purchase" throughout our checkout process. You can review these options here: https://autobrush.zendesk.com/hc/en-us/articles/38739143531027-How-Did-I-Become-a-Subscriber

If after exploring these solutions you still feel the autobrush isn't right for you, our 30-Day Money-Back Guarantee remains available for 30 days from the delivery date: https://tryautobrush.com/pages/money-back-guarantee

We recognize that autobrush may not be the perfect fit for everyone, and we don't want to penalize customers for trying our innovative technology. Please contact us directly at customercare@autobrush.com so we can resolve this matter promptly and to your satisfaction.

Best regards,
Tina

Noté 5 sur 5 étoiles

No more everyday battles!

Had it a short time but so far so good! My everyday battle has disappeared and my daughter actually goes and brushes her teeth without being asked!! That alone is a win from me

22 mars 2025
Avis spontané
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Réponse de autobrush

That is wonderful news, thank you for letting us know it's a hit 💜

Noté 1 sur 5 étoiles

Hasn’t arrived and it’s been months

I ordered this over a month and a half ago. Emails about my order status were never responded to. It has apparently been being shipped for the last two weeks (I don’t know why it wasn’t for the month before that?) so I don’t know if they’re shipping via horse and buggy, but they still are unable to provide a ETA for the product. When I spend hundreds of dollars on products I expect some sort of communication when I enquire about the status of my order.

2 février 2025
Avis spontané
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Réponse de autobrush

We're very sorry for this experience! One of our replenishment shipments of toothpaste was held up, causing several orders to be delayed. The autobrush team was also under the impression this would be resolved quickly and would have been more proactive in communicating the delay should we have known its impact earlier. Your shipment has been on the way since the 11th of March, and should be with you in Canada tomorrow!

Noté 5 sur 5 étoiles

It's exactly what you expect it to be!

The product works well and they are quick and efficient!

19 mars 2025
Avis spontané
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Réponse de autobrush

We're thrilled you are enjoying the autobrush, and that it meets your expectations :) Thank you for reviewing 💫

Noté 5 sur 5 étoiles

This is a great company

This is a great company. I love the products. My teeth have never felt so clean after brushing. I love the foam toothpaste, too and the customer service is excellent. They respond quickly and encourage contacting them with concerns so they’re addressed quickly and to the customer’s satisfaction.

18 mars 2025
Avis spontané
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Réponse de autobrush

We love to hear it--both about the products *and* about our lovely team! Thank you so much 💜

Noté 4 sur 5 étoiles

Love it

My son is neurodivergent so it’s been difficult to brush his teeth. He is loving this Daniel tiger brush. Easing him into the vibration was simple it took 2 days to get it fully in mouth. We on day 8 and I am able to keep in mouth vibrating with the bubblegum toothpaste this time. We are making progress. The singing along helps him feel better

14 mars 2025
Avis spontané
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Réponse de autobrush

I appreciate you sharing, thank you so much! It seems like you're doing everything right, gradually introducing the brush and letting your son take it at his own pace. Good luck, and reach out if you need any advice 💜

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