This review is mainly for the amazing QiuQiu who works in customer service - she does a difficult job working with all of the customers, assisting with trades and claims, answering logistics queries,... Voir plus
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Lisez les avis des autres
TTmart is the best live for blind boxes on tik tok. The blind boxes are 100% authentic and the customer service is TOP-TIER 🙌. The hosts are super fun, interactive, and makes every pull exciting. I... Voir plus
TTMARTTTT!!!! This is hands down one of the best blind box experiences for unboxings are so fun and exciting also offline ordering too, and the hosts are BEST and the community vibe makes every live... Voir plus
The TTMart family is HANDS-DOWN the community you want to be a part of for scoring targets, ufc claims, and did I mention the FANTASTIC customer service?! The live hosts are kind, funny, and personabl... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
What we truly want to create is not just a store, far from merely a transactional space, but rather a place akin to an exhibition where enthusiasts of toys can sit down, chat, and freely share whatever they like. Each toy is a universe unto itself. Healing lives, embracing the essence of existence through play.
Coordonnées de contact
Dongguan, Chine
- ttmartglobal@gmail.com
- ttmartglobal.com
4,7
Excellent
90 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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TTMart is the best!
TTMart is the best shopping experience I have ever had! Very interactive, fun, and has a really nice community. I've been a loyal customer for almost a year and have never enjoyed shopping or hanging out anywhere as much as I do TTMart! All their products are 100% authentic and high quality, just like their team. If something isn't right, they will fix it! 😍🩷
11 janvier 2026
Avis spontané
Ttmart review \(・ω・)/
1. The product display on ttmart site is very big and spectrum is wide. I found things i didnt know about. In terms of new releses, the wishes of the community are taken in consideration.
2. The community is amazing, it got that childhood vibe. When I traded kindersurprise and sailormoon/pokemon chips. People are polite, and I like that you can watch dynamic and dopamine-filled live broadcast and also one can "hunt" a specific design, no problem.
3. Ultimately ttmart is a big living organism that breaths, loves, cares for each other and grows with every new member. Thank one of the sisters who invited me and showed me the ropes so to say! ^_^
11 janvier 2026
Avis spontané
Wonderful Toy Shop
Amazing customer service and quality of goods every time! Love every purchase I make with them. Always genuine items that come in perfect condition. Ttmart is amazing vibes and a helpful team of individuals! Great products and people, as always.
1 janvier 2026
Avis spontané
TTMART 4 LIFE!
ALWAYS A GREAT TIME WITH THE CREW!! Love MOM, Fifi la & Vicky la!!! The selection is 👌🏼and the prices are great. Plus, everyone so friendly in chat. Truly dream team!!! Even when I decide to conquer rebel bear or Chaka.🤣🤣
11 janvier 2026
Avis spontané
All good
Shipping was a bit slow, but still ok considering it might come from far, I just wish the tracking was better updated during the shipping. Product came well packaged, and I would buy again
8 août 2025
Avis spontané
Great communication
I had to change the delivery date. They were aware of that and asked if I requested it. They are amazing!
17 avril 2025
Avis spontané
Very bad attitude
I was very happy when I bought the product, but when I received the goods, they were all imitations, the quality and quality were very poor. I will never buy from ttmart again.
15 avril 2025
Avis spontané
Réponse de Ttmartglobal
We take every customer review seriously and always strive to respond promptly. However, after thoroughly checking our records, we found no matching order or user under this name. As a community-driven platform focused on trendy toys, we have close relationships with our real customers and know each of them well. Over the past three years, our growth has relied on positive word of mouth and genuine support from our community.
This reviewer claims we had a bad attitude, but we have never communicated with them in any form—so how could there be a bad attitude? Further investigation shows there is no history of purchase or even a visit from this person. Sadly, this appears to be a malicious review from a competitor.
We are not afraid of constructive feedback—on the contrary, we welcome it. Whenever there’s a real issue, we take responsibility and continue to improve. Our goal has always been to offer the best possible service to our customers.
To those reading this: we sincerely hope you take the time to get to know TTMart and our community. Unlike some low-quality competitors who focus on discrediting others rather than improving themselves, we are committed to honest service, genuine products, and mutual respect.
If you ever have any concerns or questions, please feel free to contact us directly. Thank you for your continued support.
TTMart Team
It's so terrible
It's so terrible. I waited for a month and when I received the product, the doll's face was falling off!
15 avril 2025
Avis spontané
Réponse de Ttmartglobal
We take all feedback seriously and attempted to contact this user immediately after seeing the review. However, after a thorough check, we found no record of any order placed by this individual. As a trendy toy community, we know our customers well—many have been with us for years, and we’ve built strong, respectful relationships with them. Our reputation over the past three years has been built on trust and genuine word of mouth.
This reviewer claimed there was an issue with the product. While minor damage can occasionally occur during international shipping, we always provide prompt and effective after-sales service, and our real customers are satisfied with how we handle such situations. In this case, however, we’ve never had any communication with this person whatsoever.
After further investigation, we found no trace of any visit or purchase history associated with this reviewer. This is clearly a malicious review from a competitor.
We are not afraid of problems—on the contrary, we take full responsibility when issues arise and continuously improve our service. Our mission is to provide the best possible experience for our community.
To those reading this: we hope you take the time to truly get to know TTMart and what we stand for. Unlike certain low-quality competitors who resort to baseless attacks instead of improving their own services, we focus on real connections, real customers, and real quality.
If you have any questions or concerns, we are always here to help. Thank you for your continued support.
— TTMart Team
I placed 2 different order and it been…
I placed 2 different order and it been over a month. It’s said both orders are delivered but I never received it. I did reached out to them but they just told me to reach out to usps like what??!?
23 février 2025
Avis spontané
Réponse de Ttmartglobal
Dear Hao Nguyen,
We’re truly sorry to hear about your experience and completely understand your frustration. Our team has been actively communicating with you to resolve the issue, and we were always ready to assist. However, we noticed that we didn’t receive further responses from you.
Customer satisfaction is our top priority, and we always ensure proper after-sales support, especially in cases involving shipping delays. This commitment has earned us the trust of many loyal customers. If there were any shortcomings in our service, we sincerely apologize and are always striving to improve.
Please feel free to reach out to us at any time—we are more than happy to assist and find a solution that works for you. Your feedback is important to us, and we truly appreciate the opportunity to make things right.
Yan communication was the best whenever…
Yan communication was the best whenever i have a question they would answer straight away, all the stuff quality was real and so good 10/10!
28 janvier 2025
Avis spontané
highly recommend!! fast and smooth experience
ordered on 28th of december and arrived to england on the 7th of january, so much faster than i had thought! it was packaged really well and even included some cute extras for free! highly recommend :))
7 janvier 2025
Avis spontané
Smooth, cute & safe
Everything went smoothly and without any problems, even with a tracking number. The package arrived safely packed with cute goodies. There were no problems with customs either. It took about 4 weeks to get to Germany. A really great experience with cute products. I would buy there again.
2 janvier 2025
Avis spontané
Réponse de Ttmartglobal
Thank you so much for your kind words and positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team, and we're grateful for your support. We look forward to serving you again in the future!
Bad customer service and ignore client…
Bad customer service and ignore client questions
26 octobre 2024
Avis spontané
Réponse de Ttmartglobal
Dear Tina Tran,
Thank you for sharing your feedback. We are truly sorry to hear about your experience, as we are committed to providing excellent customer service and addressing any concerns our clients may have. After reviewing our records, we were unable to find any purchase or communication linked to your account. We take customer service seriously and would love the opportunity to resolve any issues. If you could kindly reach out to us directly at ttmartglobal@gmail.com, we will investigate the matter further and ensure it is addressed promptly.
Your satisfaction is very important to us, and we are always here to help. We look forward to hearing from you and resolving any concerns.
Best regards,
TTMart Customer Support Team
Great costumer service.
I purchased a order and the item damaged with that and they help me to send me back the new items.
24 septembre 2024
Réponse de Ttmartglobal
Thank you for your kind review! We’re so sorry to hear that the item was damaged, but we’re glad we were able to resolve the issue quickly for you. Your satisfaction is our top priority, and we’re grateful for your patience and trust in us. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again!
Great seller
Great seller. I ordered several times from Ttmart. Each time i was very satisfied with my order. Ttmart has items i can’t find anywhere else. The prices are fair and the shipping is always fast and my packages are well protected in sturdy cardboard boxes. I also always get some small gifts with my order. I only wish they could offer a membership fidelity programm for their customers
27 août 2024
Réponse de Ttmartglobal
Thank you for your fantastic review! We’re so glad to hear you’re happy with our products, pricing, and fast shipping. Your suggestion for a loyalty program is greatly appreciated, and we’ll definitely consider it. We look forward to serving you again soon!
One happy rabbit🩷🤍
As always, great experience ordering, with care from very kind employees. The atmosphere and community are what make TTmart special. 💗
27 août 2024
Réponse de Ttmartglobal
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us and appreciate your recognition of our team and community. Creating a positive atmosphere is very important to us, and we’re so glad it made your experience special. We look forward to welcoming you back soon!
Great quality product and lots of…
Great quality product and lots of variety
13 août 2024
Avis spontané
Réponse de Ttmartglobal
Thank you for your kind review! We're so glad you’re happy with the product quality and variety. Your feedback is important to us, and we’ll continue working hard to provide even better service and products. We truly appreciate your support and hope to exceed your expectations next time!
The best shop ever
The best shop ever.
amazing hosts and always friendly. Have the best shopping experience and the best fun ever and packages always comes safe and no damage and wouldn't buy from anywhere else. Always have the best fun and wouldn't change for the world.
25 juillet 2024
Réponse de Ttmartglobal
Thank you so much for your amazing 5-star review! We’re absolutely delighted to hear that you’ve had the best shopping experience with us. Your kind words mean everything to us, and we’re so grateful for your continued trust and support. We’ll keep doing our best to bring you fun and safe shopping experiences every time! We can’t wait to welcome you back again soon.
I've been ordering from TTMart for…
I've been ordering from TTMart for quite some time now & I've never been more than happy!
Products are amazing!
Repackaging is great!
TTMart team is super nice & friendly + a very loving TTMart family with everyone!
Always feel welcoming!
Thank you, TTMart❤️
25 juin 2024
Réponse de Ttmartglobal
Thank you so much for your heartfelt review! We’re overjoyed to hear that you’ve had such a positive experience with TTMart. Your kind words truly make our day! We're so grateful for your continued support and happy to know you feel like part of our TTMart family. We'll keep working hard to bring you amazing products and excellent service. Thank you for being with us, and we look forward to serving you again soon! ❤️
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