Great service Ordered online in the evening and available for collection in two days. Very smooth attentive service in Argos shop so quickly in and out. Only problem was pyjamas smelled strongly of? P... Voir plus
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The items were available in my size online. Paid online without any problems and the items were delivered to my local store for collection within the allotted time. Pick up was quick and pleasant. The... Voir plus
L'entreprise a répondu
Great choice of clothes and lovely designs , I especially love the children’s clothing always buying stuff for my little boy from there when I can. The only thing I would change is some of the prices... Voir plus
L'entreprise a répondu
saw some relaxed fit t shirts online and ordered seven in all, by click and collect. they were ready for collection before stated date and all were good quality and well made, liked them so much i ord... Voir plus
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À propos de l'entreprise
À propos de Tu clothing by Sainsbury's
Écrit par l'entreprise
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Coordonnées de contact
33 Holborn, EC1N 2HT, London, Royaume-Uni
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,1
Bien
20 k avis
Demande des avis aux clients
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Great choice of clothing
Great choice of clothing
Fantastic prices
Customer service at my local store is absolutely brilliant
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Judith,
I am so pleased to hear you appreciate our great choice of clothing and fantastic prices. It's wonderful to know you find the customer service at your local store absolutely brilliant.
Best wishes,
Impita.
Really up to date style and shapes
Really up to date style and shapes. Good sizing and appreciate the shorter lengths.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Gemma,
I am so glad you appreciate our up-to-date styles, shapes, and the shorter lengths we offer! Thank you for your wonderful feedback.
Best wishes,
Impita.
Lovely winter jacket
Easy to order and arrived at pick up point within 4 days. Lovely winter jacket, impressed with quality, and such a bargain as bought in sale.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Carol,
I am so pleased to hear that your ordering process was easy and that your jacket arrived quickly! It's wonderful to know you're impressed with the quality of your winter jacket, especially as such a great bargain.
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Charlotte,
Thank you for your wonderful 5-star review! I'm so pleased to hear that the item was a lovely fit, the right length, and well-cut. Your positive feedback is greatly appreciated.
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Rajandeep,
I am so happy to hear that you experienced very good service and found our staff to be approachable. Thank you for your wonderful feedback!
Best wishes,
Impita.
Click and collect order from Tu store
Click and collect order from Tu store. Online website is easy to use, and the communication about collection is good, you get a text and an email. In store collection and returns is very easy, although sometimes there are insufficient staff around to assist.
Generally clothing is good quality and good value. I find that sizing is inconsistent, so often order several sizes in same item. I have had issues with items being marked/stained so clearly were previously returned by a customer and no quality checks carried out before sending it out again. Refunds usually take about a week.
Overall, happy with items and service but there are snags along the way which should be sorted out by Tu
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Siddika,
I appreciate you taking the time to share your detailed feedback regarding your recent click and collect experience. I am pleased to hear that you find our website easy to use and our communication about collection effective. We also value your positive comments on the quality and value of our clothing.
I have noted your concerns regarding staffing levels for in-store assistance, the inconsistency in sizing, and the issues with receiving marked or stained items. I understand your issue and we are actively working to improve our quality control processes and ensure a more consistent customer experience. Your feedback on refund processing times is also helpful. We are committed to addressing these areas to enhance our service for all customers.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Best wishes,
Impita.
We were pretty sure we paid for Next…
We were pretty sure we paid for Next Day delivery but it turned out to be 2 days after order placed .other wise the shopping experience was a 5
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Margaret,
I appreciate your feedback and are sorry to hear about the delivery delay. I understand your issue regarding the shipping time. We are reviewing our delivery processes to prevent this in the future.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Susan,
I am delighted to hear that your order arrived on time and that you are pleased with the price and fit! Thank you for your wonderful feedback.
Best wishes,
Impita.
Easy to use website plenty of different…
Easy to use website plenty of different clothing and footwear to choose from and sizing and styles are great,I especially love the underwear please it fits like it should do would recommend TU to family and friends anyday
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Jackie,
I am so happy to hear you find our website easy to use and appreciate the variety of clothing and footwear we offer. It's wonderful to know our sizing and styles meet your expectations, especially with the underwear! We truly value your recommendation to family and friends.
Best wishes,
Impita.
Ladies control briefs…
Easy to order items and parcel came as instructed safely and on time.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am so pleased to hear that you found the ordering process easy and that your parcel arrived safely and on time. Thank you for your positive feedback!
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Ray,
I am so happy you found our selection good, prices decent, and that ordering and collecting were easy for you. Thank you for your positive feedback!
Best wishes,
Impita.
The items came in super quick
The items came in super quick. They were well wrapped up. They were of good quality and excellent value.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Jenny,
I am so pleased to hear that your items arrived quickly and were well-wrapped. It's wonderful to know you found them to be of good quality and excellent value! Thank you for your positive feedback.
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Elaine,
I am so happy to hear that your ordering experience was easy and that your item arrived on time. It's wonderful to know that the fit and material were great too! Thank you for your fantastic 5-star review.
Best wishes,
Impita.
The clothing is very affordable
The clothing is very affordable, up to date fashion-wise, and very well made.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Helena,
I am so pleased to hear that you find our clothing affordable, fashionable, and very well made. Thank you for your amazing 5-star review.
Best wishes,
Impita.
Great value and quality clothing
Great value and quality clothing. Bought loads here.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Susan,
I am so happy to hear you appreciate the excellent value and quality of our clothing! Thank you for your continued support.
Best wishes,
Impita.
Quality of the product
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I appreciate your feedback regarding the product's quality. I am always working to improve.
Best wishes,
Impita.
Good quality goods
It was a good service delivered in 2 days
Good quality shirt that fitted perfectly
I will purchase from Sainsburys again
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Eve,
I am so pleased to hear that you received good service and quick delivery! It's wonderful to know that the quality shirt fitted perfectly. Thank you for sharing your positive experience.
Best wishes,
Impita.
Easy to order and speedy delivery
Easy to order and speedy delivery. Really pleased with my purchase and wouldn’t hesitate to order again. Would definitely recommend to family and friends.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Sharon,
I am so happy to hear that your ordering experience was easy and that your delivery was speedy. It's wonderful to know you're pleased with your purchase and would recommend us to others!
Best wishes,
Impita.
TU online order.
Ordered online, next day delivery. Had what I needed online. Everything fitted.
17 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Carol,
I am glad to hear your online order arrived promptly and that everything met your expectations. Thank you for your positive feedback!
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Anais,
I am so pleased to hear that you found our product easy to use and collect, and that you are happy with the quality. Thank you for your wonderful 5-star review!
Best wishes,
Impita.
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