Great service Ordered online in the evening and available for collection in two days. Very smooth attentive service in Argos shop so quickly in and out. Only problem was pyjamas smelled strongly of? P... Voir plus
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Lisez les avis des autres
The items were available in my size online. Paid online without any problems and the items were delivered to my local store for collection within the allotted time. Pick up was quick and pleasant. The... Voir plus
L'entreprise a répondu
Great choice of clothes and lovely designs , I especially love the children’s clothing always buying stuff for my little boy from there when I can. The only thing I would change is some of the prices... Voir plus
L'entreprise a répondu
saw some relaxed fit t shirts online and ordered seven in all, by click and collect. they were ready for collection before stated date and all were good quality and well made, liked them so much i ord... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Tu clothing by Sainsbury's
Écrit par l'entreprise
Tu has been inspiring fashion confidence since its launch in 2004, offering design-led, excellent quality and great value fashion across womenswear, menswear and childrenswear.
The sixth largest clothing retailer in the UK by volume, Tu helps customers fulfil their clothing missions everyday by offering everything from a broad range of lingerie, lounge and nightwear, the latest denim fits alongside key fashion pieces, everyday essentials and school wear. Tu also offers a range of specialist sizes with its own brand Petites and Maternity offers, as well as working with selected partners to keeps the whole family’s wardrobe updated with fashion that makes you feel good.
Tu is aware of its impact on the world around it and has stretching sustainability targets to achieve, from key raw materials usage to greater transparency in its supply chain – all measured using the Higg Index.
Tu clothing is available to buy online at Tu and Argos as well as in over 400 selected Sainsbury’s stores.
Coordonnées de contact
33 Holborn, EC1N 2HT, London, Royaume-Uni
- 020 7695 6000
- tuclothing.sainsburys.co.uk
4,1
Bien
20 k avis
Demande des avis aux clients
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Good price
Good price , great quality speedy delivery to store ,efficiently served by staff.
19 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Linda,
I am so pleased to hear that you found our prices good and the quality great! It's wonderful that your delivery to the store was speedy and that our staff served you efficiently.
Thank you for your fantastic 5-star review.
Thanks,
Sumana.
I have ordered many things from Tu &…
I have ordered many things from Tu & been impressed with both the items & the customer service.
Recently I have had 2 bad experiences & am seriously considering not purchasing anything else online in the future.
My most recent item is 'ready to collect' only it cannot be found at my designated Argos. They were 2 full cages of parcels on shop floor & apparently '7 more in the back'. Despite the best efforts to search all the bags it was not found. The item is now out of stock & yet again I am left frustrated.
As Tu have not abided to the contract to supply the goods I have paid for I know have to wait till collection window ends for a refund . Which seems unfair Please improve your click & collect service, it's really not fit for purpose
18 septembre 2026
Avis spontané
Réponse de Tu clothing by Sainsbury's
Hello Deborah,
I am sorry to hear about your recent experiences with our online and Click & Collect service. I understand how disappointing it must be to have an item marked as "ready to collect" only for it to be unavailable, especially after previous positive experiences with us. I acknowledge your concern regarding the out-of-stock item and the inconvenience of waiting for a refund. Your feedback is invaluable as we work to improve our services.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Sumana.
Pick Up Point
The Pick Up Point in Sainsbury's was not in operation (had been out of action for months apparently) so I was forced to join a long Customer Service queue.
If I had known this, I would have opted for another Store. Very disappointing
12 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am sorry to hear about the inconvenience you experienced with the collection point not being in operation and having to queue. I understand how upsetting this must have been, and we appreciate you bringing it to our attention.
Thanks,
Sumana.
Straightforward and quick service
Straightforward and quick service. Pick up is always easy and simple. Clothing is generally good quality and good value for money.
19 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am pleased to hear that you find our service straightforward and quick, and that picking up your items is always easy. It's wonderful to know you appreciate the good quality and value of our clothing.
Thank you for your Amazing 5-star review.
Thanks, and regards,
Sumana.
Good,s are very good quality
Good,s are very good quality , my only problem is with the carrier company you use my last two parcels sat in there warehouse for three days . Company known for this. Don’t like dealing with them.
19 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I appreciate your feedback regarding the quality of our goods. I am concerned to hear about the delays you experienced with the carrier company for your last two parcels. We are actively reviewing our shipping partners to ensure a smoother delivery process for all our customers.
Thanks,
Sumana.
Great choice.
Easy on line ordering and collection. Returns are straight forward and money is refunded quickly.
Love the selection of clothes you have and are some of my wardrobe staples.
Also love choice is leg lengths in trousers.
19 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am pleased to hear that you find our online ordering and collection easy, and that returns are straightforward with quick refunds. It's wonderful that you love our selection of clothes and appreciate the choice of leg lengths in trousers.
Thank you for your Amazing 5-star review.
Thanks, and regards,
Sumana.
Clothes available for collection on…
Clothes available for collection on time in good condition.
19 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Bernadette,
I am happy to hear that your clothes were ready for collection on time and in good condition. I appreciate your positive feedback!
Thank you for your Amazing 5-star review.
Thanks, and regards,
Sumana.
Always a good experience
Always a good experience, shopping online or in the store👌🏼🤩
19 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Carol,
I am pleased to hear that you consistently have a good experience shopping with us, whether online or in-store.
Thank you for your Amazing 5-star review.
Thanks, and regards,
Sumana.
Tu clothing order
Collected my items in store at Sainsbury’s. Service was prompt, efficient and friendly. Unfortunately I had to return one item which didn’t fit; again this was handled quickly and courteously and I was refunded very quickly. I would definitely use this service again.
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am happy to hear that your in-store collection experience was prompt, efficient, and friendly. It's also wonderful to know that the return process was handled quickly and courteously, and that you received a swift refund. I truly appreciate your positive feedback and look forward to serving you again!
Thank you for your Amazing 5-star review.
Thanks, and regards,
Sumana.
Réponse de Tu clothing by Sainsbury's
Hello Patricia,
I am pleased to hear that you found our service excellent and that both collection and returns were easy transactions for you.
Thank you for your Amazing 5-star review.
Thanks, and regards,
Sumana.
Didn't have to wait long for delivery
Didn't have to wait long for delivery, easy returning an item.
All completely hassle free.
☺️ many thanks
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Ann,
I am happy to hear that your delivery was quick and that returning an item was a hassle-free experience for you.
Thank you for your Amazing 5-star review.
Thanks, and regards,
Sumana.
As always Sainsbury’s clothing…
As always Sainsbury’s clothing delivered an excellent service . The items were delivered as planned and I was kept informed. The items were of excellent quality , but another size was needed.
Returning the items to store for a refund was so easy and the service was amazing. Re-ordered and the items are on their way. One very happy customer.
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Sue,
It's wonderful to hear that you had such a positive experience with your recent clothing order! I am delighted that the delivery went smoothly and that you were kept informed. I am also pleased that the return process was easy and that you've already re-ordered.
Best wishes,
Impita.
Unfortunately one of the items received…
Unfortunately one of the items received was the wrong colour. I couldn't be bothered to send it back so just kept the item which means I now have 2 of the same colours in the pj top.
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Sonai,
I am sorry to hear that you received an incorrect color for one of your items. I understand your issue and appreciate you bringing this to our attention. We are always working to improve our order fulfillment process.
Please message us on Facebook or Twitter so we can take a look into this for you. Please send over:
order number
full name
email address
contact number
full billing address, including post code.
Please quote 'Trustpilot' & provide a copy of your review within the message. This will enable us to deal with your query a little faster. https://www.facebook.com/argos/ https://twitter.com/ArgosHelpers
Thanks,
Impita.
you can get items sent to argos if dont…
you can get items sent to argos if dont want home delivery.
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Helen,
I appreciate you highlighting our collection point option. We aim to offer convenient delivery choices for our customers.
Best wishes,
Impita.
Great efficient service
Great efficient service, kept up to date by text. Prompt friendly service at Argos for collection.
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Christine,
I'm so pleased to hear that you received efficient service and were kept updated by text. It's wonderful to know that the collection at Argos was prompt and friendly! Thank you for your fantastic 5-star review.
Best wishes,
Impita.
Everything arrived as promised on time
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Janet,
I am so glad to hear that everything arrived on time as promised. We truly appreciate your positive feedback!
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Rhian,
I am so pleased to hear that you love your purchase and that you found it to be good value and looking great. Thank you for your amazing 5-star review!
Best wishes,
Impita.
2 cardis
2 cardis, gorgeous teal and deep red, 3/4 sleeve. Delivered on time & luxurious to wear - thankyou
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello Jacquie,
I am so glad you love the cardigans and their beautiful colors! It's wonderful to hear they arrived promptly and feel luxurious. Thank you for your kind words!
Best wishes,
Impita.
I collected my item in Argos Abingdon
I collected my item in Argos Abingdon. It was fast and easy.
18 septembre 2026
Réponse de Tu clothing by Sainsbury's
Hello there,
I am happy to hear that collecting your item was a fast and easy experience for you. We appreciate your positive feedback!
Best wishes,
Impita.
Réponse de Tu clothing by Sainsbury's
Hello Tracy,
Thank you for your wonderful 5-star review! I am so pleased to hear that you consistently find quality clothing at great prices with us.
Best wishes,
Impita.
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