While it was difficult to understand the directions, the lady was very helpful and continued with me until we were able to cancel my monthly subscription. I was well pleased. Ben Israel
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Lisez les avis des autres
Took months and multiple calls and complaints about the same issues to fix my unsecure website. Why is that even an issue when I paid to have my website domain and hosting, especially in a tech age. I... Voir plus
I was amazed at the response and service I received from Maria Caires and Philip Grier on my recent inquiry and purchase of a Turbify store. I received more information than I asked for and both of t... Voir plus
I was extremely stressed about not being able to get my new website to connect to my domain, which is hosted by Turbify. I built a website myself, using Base44, as the cost to hire someone to do it wa... Voir plus
À propos de l'entreprise
- Service d'hébergement de sites web
- Fournisseur de solution e-commerce
- Service de marketing Internet
- Service de paiement
- Concepteur de sites web
Écrit par l'entreprise
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Coordonnées de contact
Etats-Unis
- 1-833-689-8585
- turbify.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hard to understand telephone operators.
I was extremely stressed about not…
I was extremely stressed about not being able to get my new website to connect to my domain, which is hosted by Turbify. I built a website myself, using Base44, as the cost to hire someone to do it was not in my budget at the moment. All went well until it was time to chnage the DNS settings, and then I kept getting error codes. I called in to Turbify customer support and explained what was going on. The representative listened, and then started to walk me thru the steps to get the issue resolved. When the problem still persisted, she logged onto my account and corrected the needed items, and got the settings fixed. I appreciate the time and patience shown by her, and I will continue to use Turbify for all my site hosting.
Maria Caires
Maria Caires, went above and beyond to quickly setup my Turbify Payment processor. She was super responsive and helpful. Top notch customer care you don't really get anymore. Thank you Maria!
very knowledgable and helpful
technical help is very difficult to…
technical help is very difficult to reach, i had to make international calls to resolve an issue
I was amazed at the response and service I received…
I was amazed at the response and service I received from Maria Caires and Philip Grier on my recent inquiry and purchase of a Turbify store. I received more information than I asked for and both of them immediately went to work putting together what we needed to transition the store from Bigcommerce to Turbify. The quick response and quick service was just amazing. I look forward to completing this store setup. Thanks!
toll free number
you locked the account and the only way is to call your customer service through only one toll free number .. i am outside USA and cannot connect to a toll free number !!!!!!!
Best customer service rep. ever
The customer service rep did her utmost. Knowledgeable, very clear, very patient, and very polite.
Great customer seevice
My account was locked since Saturday evening, and we only realized on Sunday afternoon calling Turbify we understood there was an issue with one e-mail whoch the user did a password change , but the account for the domain was still locked. I called again on Monday and the agent was able to activate the account and with 30 minutes it was working again
Wish there was a zero rating.
Wish there was a zero rating.
Plan rates increase and you don't know it until you see it on your payment method. Good luck talking to customer service in English. I'm ending my service after 15 years. I should have done it long ago, I just didn't want the hassle of setting everything up with a new host. There is a lot of worthy competition out there.
Thank you so much for help
always very kind and patiebes
always very kind and patient, it took us like 30 minutes and I never felt alone
Account was hacked
Account was hacked and was given no help CSR had no idea on how to handle issue
customer service and easy browsing
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