While it was difficult to understand the directions, the lady was very helpful and continued with me until we were able to cancel my monthly subscription. I was well pleased. Ben Israel
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Lisez les avis des autres
Your customer service is excellent to superb. You site building tool needs more features such as being able to add a video as easy as one can place a draggable. Other provider sites can place videos i... Voir plus
Took months and multiple calls and complaints about the same issues to fix my unsecure website. Why is that even an issue when I paid to have my website domain and hosting, especially in a tech age. I... Voir plus
I was amazed at the response and service I received from Maria Caires and Philip Grier on my recent inquiry and purchase of a Turbify store. I received more information than I asked for and both of t... Voir plus
À propos de l'entreprise
- Service d'hébergement de sites web
- Fournisseur de solution e-commerce
- Service de marketing Internet
- Service de paiement
- Concepteur de sites web
Écrit par l'entreprise
Turbify is a comprehensive platform designed to help businesses build, manage, and grow their online presence with ease. With over 25 years of experience, Turbify provides a complete suite of tools including domain registration, web hosting, business email, website building, and e-commerce solutions—all in one place. Built with small and growing businesses in mind, Turbify simplifies the process of getting online and scaling operations. Users can create professional websites without coding, manage domains with advanced security features, and launch online stores with integrated tools for payments, inventory, and marketing. Turbify also focuses on reliability and performance, offering secure hosting, scalable solutions, and high uptime to ensure businesses stay online and accessible to their customers. With 24/7 customer support available through multiple channels, businesses can get help whenever they need it. In addition, Turbify provides tools to help businesses improve their online visibility, manage customer reviews, and strengthen their digital presence across platforms. At its core, Turbify is committed to empowering businesses with the tools, technology, and support needed to succeed online and grow with confidence.
Coordonnées de contact
Etats-Unis
- 1-833-689-8585
- turbify.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Canceled my subscription.
Easy to work with.
Great support
I was listened to by the customer service person and she helped me . I was satisfied.
I was happy with the assistance from the customer service lady. She was professional.
I despise this company
Great Service with helpful and polite tech support
Informative and helpful call center employees
Fast response
I really appreciated the helpfulness…
I really appreciated the helpfulness and kindness of Adya, my agent who guided me
Their standard answer is "we don't…
Their standard answer is "we don't support that." Contacting them is a huge waste of time because they continually put you on hold, don't appear to understand anything at all about websites, and spend two hours to say "we can't help you."
Support did not investigate or correct a renewal billing error
I raised the issue that the 2026 renewal information appears to quote the wrong price. On your website:
Essentials 7.99 /mth ie 95.88
Advanced 12.99 ie 155.88
(actually you have offers for 2.99/3.99 per month)
For my renewal, you quote 154.43, which is wrong. If this is not corrected soon, I will cancel.
The representative was knowledgeable
The representative was knowledgeable, professional, and helpful.
The associate at Turbify - Ranjan
The associate at Turbify - Ranjan took extra effort to get back with us after we lost the call until we were finally able to complete in conversation to complete the cancellation.
DO NOT USE TURBIFY
My website was alive and well for 12 years. They talked me into changing my plan and the next day my website was gone. Over a week later and still have not fixed the issue. May have lost my website due to lack of experience of their team.
I paid for hosting services
I paid for hosting services, and my website is still not live. I am in the process of filing a lawsuit against turbify. DO NOT DO BUSINESS WITH TURBIFY. It’s been months, I have called in numerous times and still NOTHING. Wasted Money.
Excellent and helpful
The customer service was excellent. He was very understanding. He also followed up, resolved, and finished with my case. Thank you!
You DOUBLED YOUR FEES ON MY ACCOUNT…
You DOUBLED YOUR FEES ON MY ACCOUNT SINCE LAST YEAR AND TOOK IT OUT OF MY ACCOUNT WITHOUT MY PERMISSION. I’m in the process of finding another provider. I’m extremely disappointed in your service. I wouldn’t recommend you to anyone.
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