Turnbull Law Group Avis 1 331

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very happy how they handled my account and were very reliable in getting me out of debt. I would recommend using them if yoi need help resolving your debt issues. They were very helpful wheneve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve just begun my journey with Turnbull to be debt free. I was truly losing sleep with worry over debts. Once I reached out to Turnbull all my anxiety was resolved. The representatives are very kind... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The program was great in the beginning. Now I am on the last account and have asked to speak with a negotiator. The phone rep, for what ever reason has an excuse as to why you can not speak to them. I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So enjoyed working with Turnbull. The company kept me updated on my accounts on a bi weekly basis. Handled everything with finesse and ease. I had an extraordinary experience and would recommend anyon... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques
  2. Service d'allégement de la dette

Écrit par l'entreprise

We specialize in helping consumers resolve debt and defend against creditors. We provide attorney-represented debt negotiation in certain states. We also provide bankruptcy representation, consumer litigation defense against creditors, and representation for clients dealing with abusive debt collection practices (FDCPA violations).


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

It's a simple process easy to maneuver

It's a simple process easy to maneuver. And whenever you call someone is available to help with questions if you call within their hours.

22 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

Thanks for the 5-star review! We’re so glad you’re enjoying the simple process and that our team has been able to help you along the way. Please don't hesitate to reach out if you need anything else!

Noté 5 sur 5 étoiles

I am very happy how they handled my…

I am very happy how they handled my account and were very reliable in getting me out of debt. I would recommend using them if yoi need help resolving your debt issues. They were very helpful whenever I contacted them.

22 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

We really appreciate your feedback! It was a pleasure assisting you with your account. Hearing that you found our team helpful and reliable means a lot to us. Congratulations on resolving your debt!

Noté 5 sur 5 étoiles

Awesome customer service

They are easy to work with with if you run into issues while your in the program so I didn’t have to go backwards

22 avril 2026
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Réponse : Turnbull Law Group

Thank you for sharing your experience. We design our program to be flexible because we understand that issues can arise. It’s wonderful to know that our team was able to provide the support needed to keep you on track!

Noté 3 sur 5 étoiles

Wondering if it's a scam

Wondering if it's a scam. They say they got me a settlement on a credit card debt. Got a settlement for half of what I owed which was good. But then charge me half of the settlement for a fee then big increase on my bi weekly payment to them. Dont seem right.

20 avril 2026
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Réponse : Turnbull Law Group

We want to address your concerns completely. We’re coordinating with a specialist to reach out immediately and ensure you have all the answers and clarity you need.

Noté 5 sur 5 étoiles

Great Company

This company provides an effective solution for debt reduction. It has supported me in maintaining consistent monthly payments with discipline and structure. I would recommend its services to individuals seeking to consolidate their debt and manage repayment in a more organized and efficient manner.

18 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

We appreciate your recommendation! It’s great to hear that our program provided the organization and discipline you were looking for. Thank you for trusting us to help you manage your debt more efficiently.

Noté 5 sur 5 étoiles

So enjoyed working with Turnbull

So enjoyed working with Turnbull. The company kept me updated on my accounts on a bi weekly basis. Handled everything with finesse and ease. I had an extraordinary experience and would recommend anyone looking for debt solutions to use them.

1 mai 2025
Avis spontané
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Réponse : Turnbull Law Group

We are so glad to hear you had an extraordinary experience with us! Thank you for highlighting our commitment to keeping clients updated—we aim to make the process as seamless as possible. We appreciate your support and your recommendation.

Noté 5 sur 5 étoiles

I'm a valued customer.

I called in to ask a question that had me unsure about the process but I was greatly appreciated for her knowledge in assisting me in this matter. Please continue to choose great service and attention to put your clients best interest first. Thanks Tony Gibson.

16 avril 2026
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Réponse : Turnbull Law Group

Hi Tony, thank you for the kind words! We’re so glad we could clear up your questions and provide the support you needed. We take great pride in our team’s expertise and our commitment to putting our clients first. We appreciate you being a valued member of the Turnbull family!

Noté 2 sur 5 étoiles

I just started the program and I needed…

I just started the program and I needed the attorneys to adjust my deposit. They have continuously rejected my new deposit. Hamilton, who is my representative has been wonderful. As soon as my new deposit is accepted, I will increase the stars. Thank you.

17 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

We recognize that your expectations haven't been met. Please respond to our direct message, so we can assist you.

Noté 2 sur 5 étoiles

The program was great in the beginning

The program was great in the beginning. Now I am on the last account and have asked to speak with a negotiator. The phone rep, for what ever reason has an excuse as to why you can not speak to them. I have done the leg work on this last acct and all they need to do now is reach out to the debtor to validate the settlement amount so I can approve and be done with this program. The only information I got from them, which again im doing the leg work for them, is to have something in writing so they can then reach out to the creditor.

17 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

Hello Tami ~
We are sorry to hear that this final account has not followed the expectation. An account specialist will be reviewing your file and reaching out to you with updates.

Noté 2 sur 5 étoiles

only took 6-8 weeks for them to clear /…

only took 6-8 weeks for them to clear / resolve an account that had already been settled -- i provided proof of this when i opened this service --- i have asked multiple questions and get no response or a a form letter saying nothing and resolving nothing --- may drop them in a couple of days.....

19 mars 2026
Avis spontané
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Réponse : Turnbull Law Group

We hear your frustration and sincerely apologize for the ‘form letter’ responses. That is not the level of service we strive for, especially when you’ve already provided documentation. We take your concerns regarding the handling of your settled account very seriously and we would like the opportunity to improve your experience.

Noté 1 sur 5 étoiles

2 months in and the only result is a…

2 months in and the only result is a 100+ point drop in my credit score. No money saved, just late fees racking up.

11 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

We hear your frustration, and we know how stressful it is to see those numbers change. The initial phase of the program focuses on building your leverage for negotiations, which unfortunately impacts credit scores temporarily. Our goal remains helping you become debt-free for significantly less than what you owe.
An account specialist will be reaching out to hear your concerns.

Noté 5 sur 5 étoiles

It’s the right choice.

I’ve just begun my journey with Turnbull to be debt free. I was truly losing sleep with worry over debts. Once I reached out to Turnbull all my anxiety was resolved. The representatives are very kind and empathetic. Immediately after answering some questions you are informed as to eligibility and the monthly cost. Everything about the process felt transparent and simple. I am so relieved and grateful to be working with Turnbull. Don’t wait any longer. Give them a call.

24 février 2026
Avis spontané
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Réponse : Turnbull Law Group

Knowing that we’ve helped you sleep better at night is the best compliment we could receive. Thank you for choosing Turnbull Law Group and for encouraging others to take that first step. We’re so glad to have you with us!

Noté 5 sur 5 étoiles

Understanding of my needs

Understanding of my needs, website is easy to use.

9 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

Thank you for the feedback! We’ve worked hard to make our website as intuitive as possible, so it’s great to hear it made your experience easier. We’re also glad we could meet your specific needs—that’s always our top priority!

Noté 5 sur 5 étoiles

I received weekly updates on my…

I received weekly updates on my mortgage loan details, the staff was very helpful in explaining everything to me. I would highly recommend them.

1 avril 2026
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Réponse : Turnbull Law Group

Thank you so much for the high recommendation! We believe that clear, consistent communication is the key to a successful experience, so we’re thrilled to hear you appreciated the weekly updates.

Noté 3 sur 5 étoiles

Turnbull LG may be ok, but their contracted business scouts, no so much

I enrolled in the program on yesterday, but after sleeping on it and being woken up out of my sleep due to continued feelings of unease and additional research by me (legal professional), I decided to cancel my contract less than 24 hours afterwards. Both the attorney "Lillian" I spoke to on yesterday and "Andrew" the cancellation agent I spoke to today were great. Andrew took the additional step to advise me that if I changed my mind within the next 90-days and decided to rejoin the program, I could do so and re-join the same program. It was very easy to cancel and I received my cancelation email within an hour of speaking with him.

The reason for only 3-stars is due to the agent that got me set up with them that is from Symple Lending. George Cuzakis was so nasty... yelling at me, demeaning tone and words, and belligerent. After Turnbull notified him that I'd canceled my contract, he called me and tried to bully me into reconsideration. When I firmly told him that I was not moving forward with the program, he hung up in my face while I was talking. George's actions are what would keep me from returning to Turnbull or doing business with them in the future in the event I reconsidered a debt relief program. If the agents they use at Symple Lending are going to act like George when things don't go their way, NO THANKS. I'll pass.

7 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

Hello Vatrece, We are so sorry to hear of your experience in the last 48 hours. This does not represent the level of professionalism that we expect from those representing our Law Group. Thank you for sharing your experience, and we will definitely look into the matter.

Noté 4 sur 5 étoiles

I’m new but thus far it has been easy…

I’m new but thus far it has been easy to explore the app/dashboard. No payments to my creditors have happened yet hence my credit score looks pathetic. Patience is key Elizabeth!

7 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

Thank you for the feedback, Elizabeth! We’re happy the app is working well for you. It’s completely normal to feel a bit eager at the start, but as you mentioned, consistency is key. Once those initial payments to your creditors are processed and reported, you’ll start seeing the impact of your hard work. We're here with you every step of the way!

Noté 5 sur 5 étoiles

I was so very lucky to find Turnbull…

I was so very lucky to find Turnbull Law Group. They have been so supportive to me. When you are having hard times in your life, the stress and the uncertiantly of how am I ever going to get through this, is so overwhelming. I am so thankful to TurnBull Law Group, they have made my life less stressful and I am not overwhelmed anymore. They are dealing with my hardship for me. They are so wonderful and caring. I highly recommend them to anyone who is having a hard time. You will be happy you did contact them, and let them take the stress away for you. No matter what you need them for you will be very happy you chose them. Thank you Judy

19 février 2026
Avis spontané
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Réponse : Turnbull Law Group

Judy, thank you so much for sharing such a personal and touching review. We know that financial hardship isn't just about numbers—it’s about the heavy stress that affects your daily life. Hearing that we’ve been able to lift that burden and give you peace of mind truly means the world to our team. We are so happy to be in your corner, and we’ll continue to handle the heavy lifting so you can focus on yourself. Thank you for your trust!

Noté 4 sur 5 étoiles

The process of enrolling was simple

The process of enrolling was simple. The representative was knowledgeable, patient, and committed.

5 février 2026
Avis spontané
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Réponse : Turnbull Law Group

Thank you for recognizing our team's commitment to your program. We’re happy to have you with us and look forward to working together.

Noté 1 sur 5 étoiles

Terrible Communication

Initial set-up calls were great - but when it comes to follow-up and concerns you never hear from anyone. I still dont know for sure if I have been scammed.

5 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

Hello, we are incredibly sorry to hear that you feel this way. Please know that this is certainly not the experience we want for our clients, and we take your concerns about communication very seriously.

We apologize for the silence you’ve experienced; there is no excuse for feeling left in the dark, especially regarding your finances. We want to assure you that Turnbull Law Group is a legitimate firm dedicated to helping our clients, and we would like the opportunity to prove that to you immediately.

Please contact our dedicated Client Support team directly so we can prioritize your file, address your concerns, and provide a clear update on your progress. We look forward to resolving this with you.

Noté 4 sur 5 étoiles

I have only been using Turnbull Law for…

I have only been using Turnbull Law for 3 months now. So far, when I call, the representatives are very helpful, personable, and professional. I'm still in the wait and see mode regarding paying my debtors but I feel confident that things will work out as I have been told they will.

5 avril 2026
Avis spontané
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Réponse : Turnbull Law Group

Welcome to the family! It’s great to know you’re feeling confident in the process. Those first few months are all about setting the foundation, and we’re happy our staff has made that transition smooth for you. We look forward to turning that 'wait and see' into 'debt-free' alongside you. Thank you for the recommendation!

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