Turned Art Avis 

455
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From order to delivery, 4 days. Wanted something really special for our dearly departed and missed 26 year old African Grey parrot and this certainly is remarkable. The price really didn’t matter bec... Voir plus

Noté 5 sur 5 étoiles

I bought two separate wedding photo gifts for my 2 recently married daughters. I bought both of them the 18x24 size portrait and they both turned out beautifully.

Noté 5 sur 5 étoiles

Simply want to say that Turned Art created a beautiful work of art for us. Asked them to combine individual pictures of our 3 Grandchildren into one work of art, and the result was fantastic. The W... Voir plus

Noté 1 sur 5 étoiles

Received the picture today and it's awful. Does not look like artwork let alone a watercolor painting. It looks like I printed out myself after fooling around on photoshop. They did give a previ... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

455 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,2

Tous les avis

(455)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

You will wait for your order beware

Order was placed 2 weeks ago and my order has not yet shipped

18 février 2025
Logo de Turned Art

Réponse de Turned Art

Your order was already shipped last week, all the prints are together in one parcel which is due for delivery today or tomorrow. Please check your spam folder if you didn't receive the tracking link when it shipped.

Noté 1 sur 5 étoiles

They lie about their timeline

They quote you a certain time frame and do not stick to it. They say with 1-2 days after agreeing to version of their art you select. Mine has taken 8 days and still it has not been printed, let alone shipped.

10 février 2025
Avis spontané
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Réponse de Turned Art

We're sorry your order printing took longer than normal during the busy Valentines week. We provide typical timings only because we use a third party commercial printers, all these timings are shown on the Shipping Info page. I'm glad to see your order was successfully delivered on Monday

Noté 3 sur 5 étoiles

Nice, but...

Do I like the results? Yes. I like how it turned out. Is it water color? No. It's water color like. I've seen apps that get similar results. I had my picture framed and matted. I would have given a higher score but it's a bit pricey for what you get.

17 janvier 2025
Logo de Turned Art

Réponse de Turned Art

Thanks for your feedback. We can adjust the strength of the watercolour painting effect so customers are encouraged to ask for revisions if the first version created is not perfect. Everybody has a different idea of how they want it to look which is why we offer the unlimited revisions.

Noté 5 sur 5 étoiles

It’s a beautiful piece of art

It’s a beautiful piece of art! The colors are beautiful and we are very happy with our purchase. It arrived safely and very well packaged. The approval of the art came fast and I liked the different options to choose from. It was an easy process. Thank you!

19 janvier 2025
Noté 1 sur 5 étoiles

DO NOT USE THEIR SERVICE!!

DO NOT USE THEIR SERVICE
I ordered a portrait weeks in advance for my event, it's been almost a week past my event, 3 weeks after I placed my order, and I have yet to receive my portrait. I reached out to them multiple times and each time they said they don't know when my order will be delivered. They always reply DAYS after I send them an email, and now they have ghosted me and will not reply. A total scam, save your money.

EDIT: They are lying in their response as well. It’s been a week since my event i had last week, and I placed an order almost 3 weeks ago. They keep blaming USPS when they didn’t even send me an initial preview until over a week after my order was placed (on their guidelines it says it takes “up to 4 days” for a preview), and they told me it hasn’t even been printed yet when I reached out a week later after I approved it, on the day of the event. So no, it’s not USPS’s fault that my order still isn’t here when it takes them over 2 weeks to even start the shipping process. I asked them multiple times throughout the process to let me know if they thought they wouldn’t be able to deliver on time so I can make other arrangements for the event, and they ignored me every time.

6 janvier 2025
Avis spontané
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Réponse de Turned Art

We're sorry to hear that your USPS parcel is only going to be delivered a couple of days after your event. Your order was only placed 2 weeks ago and we do provide typical timings on our Shipping Info page showing that orders can take up to 12 working days and just demanding that a parcel arrives quicker does not help the process go faster.

Noté 5 sur 5 étoiles

I burst into tears of joy!

I burst into tears when I opened up the package containing the photo of our daughter. It was a final photo of her smiling before she passed from cancer a year later. It is hanging in a place of honor and her five children and two grandchildren ( our five grandchildren and two great grandchildren) Can now see how lovely she truly was! Thank you for a job performed with great care. Reverend Dr Thomas, Hilt, and Dr. Carolyn Hilt, Sarasota, Florida.

23 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

SAVE YOUR MONEY

SAVE YOUR MONEY! Did not arrive in time for Xmas despite being ordered in plenty of time. Terrible quality - I did approve preview but expected the final version to be more than something I could have knocked up with a standard filter on my iPhone. Certainly not worth the money. I could have had this printed locally for 1/10th of the price. Paper very flimsy. One star given as frame is ok (but again very standard and could have got much cheaper) and e mails regarding proofs went ok with amendments being made promptly.

7 janvier 2025
Avis spontané
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Réponse de Turned Art

Your parcel was shipped in good time for Christmas on the 13th December but unfortunately it got lost by the courier. So we sent a replacement as soon as it was clear that it was lost, but then it was unfortunately too late to arrive before Christmas. We're sorry this later than expected delivery has spoiled your enjoyment of the product.

Noté 3 sur 5 étoiles

Not watercolour finish as advertised

The advertised art was marketed as "watercolour finish" however what I received was my photos with a watercolour background and wash throughout, the actual photos weren't watercolour, they were still the same photos, plus the order email confirmed delivery within 4-6 days, and it took 2 weeks to arrive

19 décembre 2024
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Réponse de Turned Art

Sorry if you were confused by some of the timings communicated in our messages, typical timings are normally 1-2 weeks, please see the Shipping Info page for more details. Customers generally prefer faces to look more photo realistic and not too arty, but we offer unlimited revisions so if a customer wants a stronger watercolour effect then our designers will be happy to revise the image.

Noté 4 sur 5 étoiles

Service was great

Service was great, and double checked I was ok with the picture, I would use again.
The only reason it isn't a 5 star is the picture you review looks great, the picture arrived looking grainy/pixeled.

It was an oversight on my end as the picture provided (taken by a phone) isnt going to look the same when stretched.
The -1 star is because it would have been nice to know that the picture provided when blown up looks pixeled as the review picture looked perfect.

19 décembre 2024
Logo de Turned Art

Réponse de Turned Art

Thanks for your feedback. You are correct that the images created will reflect the image quality of the photos provided. The preview images we provide are full resolution so you can zoom in and see exactly what the image quality will look like, it should never be a surprise what your final product will look like.

Noté 5 sur 5 étoiles

5 Stars!

Great communication, and the art work came out beautifully! Will definitely use this company again in the future.

18 décembre 2024

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