Turners Cars Avis 

I was in tiuch for a bmw z4 woth Desian in rotorua branch since last week. I told him i have got my finance approved and i would like to view the car. He said he will book me in but can't take the listing off the market place until finalised. I told him its alright. I will come for viewing and if i like it, i will finalise it then and there and we will discuss the pricing and also i wamted AA pre inspection. I told him i have a couple of more options but i prefer buying from dealer so if i like the car, i will finalise it. He was fine with that. I booked in for sunday i.e today. He asked few details and said will put you in system. He said we dont have any viewing for the car but he will let me know if any other person is interested in same car. Today i called them and rescheduled the viewing an hour early. I reached there from Hamilton and they said its sold....All of myefforts, fuel, time and the whole day was wasted because of this. I would have gone for viewing for other cars instead rather than wasting my time driving up there.
I dint understand when you booked a viewing with me when there was no other viewings for the same car. I should be the one to view and make decision there.

I almost booked the inspection from AA for monday but something clicked and i cancelled the transaction. What if i have had booked the inspection?

Completed virtual appraisal 3 times, no one returns calls, customer service is terrible

need to sell your car then take it to porirua turners. Make sure you put it on auction for best price because they will low ball you due to their margins.

The virtual appraisal tool on the website is misleading, after going through the process and waiting for two days I had received nothing. When I contacted Turners asking for the results they advised me a physical assessment needs to be carried out at a branch.

I think the Turner's cars before and after sales service are amazing. I bought a car from Turner's Westgate from Jason. Amazing man with best sales skills. I faced an issue in car in Wellington, which was sorted by him.

Highly recommended.
- Ash

Hamilton turners are nothing but con men pay my step dad 20 for his ute then put on trade me for 30 I told him u should of listened 2 the guy off the rock fm but no he went turners and got ripped off

Turners Cars is a dumping ground for substandard vehicles from lease and rental car companies. They get rid off all the accident damaged vehicles the rest don’t want. Cheaper, but you get what you pay for. They have a huge history with the dispute tribunal and make getting repairs on your vehicle so hard you just don’t bother. Filled with unhappy staff that all seem to be having issues with the company just like you will be. Avoid.

I rate Turners Auction 3 stars, good in terms of website nav, purchasing and approachability until : After Purchase dealings very average. Turners will not stand behind their own Vehicle Condition Guide.
Attempts at resolving car issues with them around vehicles purchased through them from a vendor/ seller will be met with a wall.
Despite taking money from you for the purchase and offering you a Turners VCG they will flog off any issues found post purchase onto the seller or vendor, who of course don’t have to provide anything they’re just the seller and what do they know about cars? Turners know cars. What they need to do is stand by their own VCG and if they can’t, get the AA to do one for them, tag the cost onto the sale and make the report independently available to all buyers.
Or stand behind their own VCG, ensure its thorough and negotiate a resolution in the event it’s not accurate. It is after all a Turners VCG and not a sellers/vendors VCG.
Don’t be confused buyers. Turners don’t care about buyer interests despite taking your money for the purchase of your car and won’t take responsibility for a polished looking VCG, forget it, it shouldn’t even be there if they can stand behind it.
Until they resolve to take responsibility you best pay for an independent third party inspection.