tutorchase.com Avis 69

TrustScore 4.5 sur 5

4,5

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Noté 4 sur 5 étoiles

Jason is the first English teacher that I have agreed with more than half of the time so that is a very good sign. He answers questions by text very quickly and thoroughly. He has given me very h... Voir plus

Noté 5 sur 5 étoiles

My friend advice me to try tutorchase to support my daughter in her IB classes , and am glad she did ,it's really helpful , flexible timing ,experienced teachers , Easy to contact , directly ( Mich... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We’ve been using the platform for over a year now and are truly impressed by the quality of learning. Our child has made tremendous academic progress and received outstanding feedback. A special thank... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ms. Sara has been really helpful for IB psychology. She's genuinely caring and takes the time to understand where each student is at, rather than just following a set plan. Her individualized approach... Voir plus

L'entreprise a répondu


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4,5

Excellent

TrustScore 4.5 sur 5

69 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 5 sur 5 étoiles

i have had a great experience at tutor…

i have had a great experience at tutor chase. i have to say that michael was the start of everything and helped me to find the best tutors. He treated me very well and was the main reason of why y keep on looking for tutors in tutor chase

15 avril 2026
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Réponse de tutorchase.com

Thanks so much for your kind feedback, Bernat, we really appreciate it.

We’re delighted to hear you’ve had such a positive experience with TutorChase. It’s especially great to know Michael helped you find the right tutors and made such a strong impression through his support and care.

We’ll be sure to pass your kind words on to him.

Noté 4 sur 5 étoiles

It’s quite expensive but they provides…

It’s quite expensive but they provides some good payment options.
My daughter is very happy with her tutor.

15 avril 2026
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Réponse de tutorchase.com

Thanks so much for your feedback, Marie, we really appreciate it.

We’re glad to hear your daughter is so happy with her tutor. We also appreciate your comments on pricing, and we’re pleased the payment options have been helpful in making things more flexible.

Noté 5 sur 5 étoiles

I am currently doing a tutoring session with Ayesha Gupta

I am currently doing a tutoring session with Ayesha from TutorChase and I am very satisfied both with her teaching, and with the results. Thanks to her, I feel more confident in my abilities and her explanations make a lot of sense, connecting the world of Chemistry with understanding. Overall so far, I am having a great experience.

11 avril 2026
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Réponse de tutorchase.com

Thanks Nina, we are really glad to hear things are going so well with Ayesha! Best of luck for your upcoming exams!

Noté 5 sur 5 étoiles

Very helpful

Ms. Sara has been really helpful for IB psychology. She's genuinely caring and takes the time to understand where each student is at, rather than just following a set plan. Her individualized approach makes it easier to work through the parts you're actually struggling with. I'd recommend her to any IB student looking for solid, personalized support.

12 avril 2026
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Réponse de tutorchase.com

Thank you Angela! We are happy to hear Sara has improved your understanding so much, and we wish you all the best for your upcoming exam season.

Noté 5 sur 5 étoiles

Tutirchase review

My tutor Annette has been really helpful and helped me improve my german to my desired level in a span of 2 months. The customer service is also great and the platform is easy to use, i havent had any problems with anything.

9 avril 2026
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Réponse de tutorchase.com

Thanks so much for the kind feedback Aras, we’re really glad to hear Annette has helped you reach your desired level so quickly!

Noté 5 sur 5 étoiles

There was multiple things in my…

There was multiple things in my experience that needed a great one of them being the way that she explained was always interactive. It was always you writing something or she was writing something. Another thing was that she always had breaks in between lessons in order for the student to relax a bit and not be overstimulated.

8 avril 2026
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Réponse de tutorchase.com

Thanks so much for sharing this, we’re really glad to hear how interactive and engaging the lessons have been!

Noté 5 sur 5 étoiles

Dimitri has been an enormous help in…

Dimitri has been an enormous help in preparing my son Aidan for his A Level French exam. He is highly experienced, consistently professional, and without a doubt the best French tutor we have ever had.

9 avril 2026
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Réponse de tutorchase.com

Thanks so much for the kind words Tara, we’re really glad to hear Dimitri has been such a great support for Aidan!

We’ll be sure to pass this on, and wishing Aidan the very best of luck with his A Level French exam!

Noté 5 sur 5 étoiles

Tutorchase is an excellent platform for…

Tutorchase is an excellent platform for students and tutors. As a tutor, easy to access all the related works, setting up availability and starting to the lesson.

9 avril 2025
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Réponse de tutorchase.com

Thanks so much for the feedback Oktay, we really appreciate it.

Great to hear the platform has been easy to use and that everything from setting availability to running lessons has been working smoothly.

Noté 1 sur 5 étoiles

Unauthorised transaction and refusal to refund

I booked 15 lessons and these were fab. I then had money taken from my account for another 15 lessons. These were not authorised and despite communication with the company they are refusing the refund the money which is over £1000

8 avril 2026
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Réponse de tutorchase.com

Thanks for your feedback, and I’m glad to hear the initial lessons went well.

Just to clarify, we never automatically charge accounts unless a balance goes into the negative. In this case, your account continued into additional lessons beyond the prepaid hours, which resulted in a negative balance.

We did reach out several times in the lead up to the package being used up, but unfortunately didn’t receive a response. As a result, the account was renewed in line with our terms to cover the lessons that had already taken place.

If you’d like, we’re very happy to go through this with you in more detail and find a way forward.

Noté 1 sur 5 étoiles

Unfair and Deceptive Billing Practices – Be Aware

I am sharing my experience to warn others about TutorChase's billing methods. They sent an approval email including an unauthorized package I never requested, claiming it would be automatically charged unless cancelled within 24 hours. I find this "forced consent" approach highly deceptive and unfair to consumers. Despite my immediate attempts to resolve this, the company has been unresponsive, forcing me to initiate a chargeback through my bank. I strongly advise potential customers to be cautious of these hidden terms.

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Update on 15th of April, 2026 :

The company’s reply is not true. I want to be clear: I never asked for this expensive package. Sending an email and charging me automatically after only 24 hours is a trap, not a fair business practice.

Also, they claim I didn't respond, but that is a lie. I messaged them immediately to cancel, but they ignored me for two weeks.

What is even worse: I still had many lessons left in my old package. But the company ignored those and started taking money from the new, unauthorized package first. This is a trick to make sure they don't have to refund the new charge. Because of this, I had to stop all lessons, which has been very bad for the student’s study schedule. This company’s system is designed to take your money without real consent.

We liked our tutor and wanted to continue the lessons. If the company hadn't used these dishonest tactics, we would have happily purchased more sessions when needed. However, because of this deceptive billing, I can no longer trust or do business with this company. It is a shame that their greed destroyed a great relationship between a student and a teacher. I am disappointed and angry that I was forced to stop lessons because of their trickery.

I see another review posted just below mine describing the exact same situation. This proves that my experience was not an isolated mistake, but a systematic issue with how this company operates. It is clear now that many customers are being trapped by these same unfair billing tactics. I strongly urge everyone to be extremely cautious before giving any payment information to this company.

24 février 2026
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Réponse de tutorchase.com

Thanks for your feedback, and we’re sorry to hear you feel this way.

Just to clarify, we do not add or charge packages without prior notice. In situations where lesson hours continue beyond a prepaid package, the account can move into a negative balance if lessons are not paused.

In this case, multiple communications were sent in advance regarding the remaining hours and upcoming usage, but we did not receive a response. As per our terms, once lessons have taken place beyond the available balance, the corresponding package is applied to cover those completed sessions.

We’re always happy to review any concerns in detail and work towards a resolution.

Noté 4 sur 5 étoiles

1st Demo Class with Jessica

Jessica was a very patient tutor and was really nice and slow in teaching me during our first demo class, I’m looking forward to doing more serious classes with her and seeing how her teaching unfolds. Very calm and smooth class!

11 mars 2026
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Réponse de tutorchase.com

Thanks so much for the kind feedback, we’re really glad to hear you had such a positive first lesson with Jessica.

Great to hear you found her teaching style calm and supportive, we’ll be sure to pass this on and we hope the upcoming lessons go just as well.

Noté 4 sur 5 étoiles

Teacher very nice and knew her topic

Teacher very nice and knew her topic. Negative is the price. I feel that compared to other teaching services I have had, this is by far more expensive.

16 mars 2026
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Réponse de tutorchase.com

Thanks for your feedback, we really appreciate it.

We’re glad to hear you had a positive experience with the tutor and that their subject knowledge came through clearly. In terms of pricing, our tutors are highly vetted experts with strong academic backgrounds and proven experience, and the rates reflect that level of quality and specialisation, particularly for SAT preparation.

We do aim to provide strong value through the quality of teaching and support, but we appreciate you sharing your perspective.

Noté 5 sur 5 étoiles

I would like to share my appreciation…

I would like to share my appreciation for Jessica's patience and kindness .During our session she created a calm and stress free learning environment, where it feels comfortable to ask questions and take the time needed to truly understand the material.

11 mars 2026
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Réponse de tutorchase.com

Thanks so much for your kind words, we’re really glad to hear you had such a positive experience with Jessica.

It’s great to know she created a calm and supportive environment where you felt comfortable asking questions and learning at your own pace. We’ll be sure to pass this on.

Noté 3 sur 5 étoiles

My tutor change

At first i was with a tutor that started off very well but when i had exams and college and became very busy, i told them that i would need a few weeks off while i focus on my exams, suddenly he started to get very annoyed at me, they then started to be extremely rude over text. However i was then assigned a different tutor and she is called Jess, she is absolutely lovely and has really turned around this demeanor of a tutor that my previous one gave , i have nothing but the highest praises and thank you's for her

17 décembre 2025
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Réponse de tutorchase.com

Thanks for your feedback Henry, and we’re really sorry to hear about your initial experience.

That certainly falls below the standard we expect from our tutors, especially in terms of professionalism and communication.

We’re very glad to hear that Jess has turned things around and provided such a positive experience, and we’ll be sure to pass on your kind words to her.

Noté 5 sur 5 étoiles

Teacher with TutorChase

I’m currently working with TutorChase, and it has been a very positive professional experience. The team is supportive, well-organised, and truly committed to high-quality, personalised education. Communication is clear, and the focus on matching students thoughtfully makes teaching both effective and rewarding. I’m very happy to be part of such a professional and student-centred organisation.

26 février 2026
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Réponse de tutorchase.com

Thanks so much for the kind feedback, we really appreciate it.

It’s great to hear you’ve had such a positive experience with the team and that the focus on personalised matching and clear communication has made things both effective and rewarding.

We’re very glad to have you on board.

Noté 5 sur 5 étoiles

Right tutor, and fast

Tutorchase linked me up with a tutor for French IB. It was a perfect match and quite fast. I have been able to step up my level effectively with a package I purchased from Tutorchase. Thank you Tutorchase.

30 juin 2025
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Réponse de tutorchase.com

Thanks so much for your feedback Poyraz, we really appreciate it.

We’re glad to hear the matching process was quick and that the tutor has been a great fit. It’s great to know you’ve been able to improve your level with the lessons.

Noté 5 sur 5 étoiles

Candace was an excellent tutor for our…

Candace was an excellent tutor for our son in Chemistry HL in IB from the start meeting to our son passing succesfully the exam. She made a clear and coherent study plan and a timetable which was followed. Communication was easy and efficient. We would use her support again anytime. Strongly recommended.

31 octobre 2025
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Réponse de tutorchase.com

Thanks so much for your kind feedback Lauri, we really appreciate it.

We’re delighted to hear Candace was such a great support throughout, from the initial planning through to your son’s exam success. It’s great to know the structured approach and communication made a real difference. We’ll be sure to pass this on.

Noté 5 sur 5 étoiles

Maira has been incredibly supportive…

Maira has been incredibly supportive and helpful with improving my psychology studies, my HLE and extended essay. She is amazing and i’ve had a great experience working with her.

8 septembre 2025
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Réponse de tutorchase.com

Really appreciate you sharing this Mariana, it’s great to hear.

We’re so pleased Maira has been able to support you across your psychology work, especially with your HLE and Extended Essay. Sounds like you’ve made excellent progress together, and we’ll definitely pass this on to her.

Noté 5 sur 5 étoiles

Maira Tutor Chase

Maira is a great tutor with a lot of positive aspects. Currently we are working on my English Extended Essay. She is extremely kind and very efficient. It’s been three lessons, and we have made an incredible amount of progress. Thank you Maira and thank you Tutor chase for this opportunity

27 décembre 2025
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Réponse de tutorchase.com

Thanks so much for your kind words Danis, we really appreciate it.

It’s great to hear how much progress you’ve already made with Maira in just a few lessons, especially on your Extended Essay. We’re glad it’s been such a positive experience so far and we’ll be sure to pass this on to her.

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