Tvlicensing Avis 

for the first 6 months, they charge you twice of the money, and charge you a full month even you started on the last day of the month.

i canclled as we dont really watch it, now it took 1 month, yet still not received the refund. They claimed cheque has been sent 2 weeks ago, which i highly doubt.

Very bad customer service, avoid at full cost.

The process for declaring that no TV licence is needed is extremely frustrating and poorly designed. Even when trying to clarify legitimate situations, the system and customer service responses feel confusing and unhelpful.
I asked a simple question regarding watching BBC content on a personal device while travelling on a train. I was told that train stations themselves do not require a TV licence, which raises a reasonable question: if an individual is quietly watching BBC content on their own device, why would a shop or business need a licence in that situation?
I also asked the reverse scenario: if I personally do not have a TV licence, but the shop or premises does, would I then be covered to watch BBC content there? If so, when asked “Do you have a TV licence?”, what exactly is the correct answer supposed to be?
Unfortunately, instead of clearly explaining the rules, the staff member repeatedly returned to the same scripted yes-or-no questions. Whenever I asked for clarification, I was interrupted with comments such as “Let me finish” and “You do not understand the point,” followed by the same script being read again without actually addressing the question.
Customer support should focus on explaining policies clearly and professionally, especially when customers are asking reasonable questions about complicated licensing rules. Instead, the experience felt dismissive, repetitive, and unnecessarily confrontational.

I can't log into my account and I have found the whole experience of tying to get hold of an 'Customer Service Advisor' very frustrating!
The options on the phoneline's are very define and if, you want something outside of them you are normally cut of.
What's App was very helpful but, unable to give me a copy of my licence which, I paid for in Feb! and did not receive a copy at the time. If TV licensing actually read this message please can you get in touch!

Just an absolute con.

There really is nothing else to say about this company, we're the only country that has to pay a fee to watch live TV, which you can't even track anyway anymore. But if you don't pay they send these thugs to your house who try and barge their way into your property.

But in this day and age you cannot police people watching live TV, especially when anyone can watch live TV from a phone these days.

The last three thugs that were sent to my house didn't end up walking properly again. Stop sending these poor people do their doom.

It’s super easy to declare no licence needed , just follow the instructions and continue to answer no to questions and agree the declaration, the BBC and Crapita have run out of momentum on chasing as the tide has turned permanently 😜

USELESS Scroungers - Scare hungering

This UK Government agency?? Keep sending threatening letters demanding money for a TV license I do not need at my home and my business address.

Completed no license required several times, in fact sick of completing it. I also do not agree that they should be taking email addresses from people who are simply trying to telling them, no license required.

Not sure if this company is registered under data protection act to store personal details about members of the public.

Another issue with recording no license required on their website, after completing personal details, you submit form and it stupidly states ‘thanks for telling us the property is EMPTY.’ I have NEVER told them the property is empty. I have been at the address for last almost 12 years!!

BBC should spend the public money more wisely. I know they gave an Independent TV production company based in Bristol, around £1 million to produce a rediculous documentary on LORD LUCAN. Complete utter waste of £1 million pounds. The production sent two men off to Australia. I had informed the production company pre production, that Lord Lucan 7th Earl of Lucan died in London by suicide on 8th November 1974.

Just got a letter through my door, it acknowledges that I have reported that I don't need a license but also threatens me to get one all in the same letter.

Why send me harassing messages? It won't do a thing, I'm never paying a PDO's wages, full stop. Disgusting BBC scum.

Set UP TO PUNISH THE POOR

If you are rich enough, you can pay an annual lincence fee without additional charges £180 per annum.

If you are POOR, and unable to afford the full amount of £180, you will be charged additional charges - at least £5 or more.

As the majority of British society are POOR —around half of the population, approximately 30 million people—are charged £5 each, that is £150,000,000 a year.
All this END UP in the INDIVIDUALS POCKETS, who are policy makers the bourgeoisie, the capitalists.
British society has moved away from a culture THAT PUNISHES THE POOREST PEOPLE

Moved address, changed address. It is new build estate so didn't recognise address, now cannot log in and TV licence officers knocking on the door and receiving letters.

I would put no star. I hope this company realise how much they waste paper ( super not eco friendly) and money in sending threats to people who dont really have tv, like me. I dont have TV, I dont watch live shows etc.

Be aware tv license, I paid before my holiday in plenty of time, came off holiday to a letter saying we had a technical problem so payment didn't go through, however its now gone up from £174.50 to £180.00 how is that my problem?? I know its not much but you just imagine doing this to so many people the money these make from there so called technical issue,So they said unless I pay it I can't watch my tv! Totally disgusting!!😡

I spoke to Wayne on 16th April about cancelling my TV licence. I was having a bad day, my mood was low and I offloaded to Wayne about how there was nothing good in the news and nothing enjoyable on TV. He was so kind and understanding, and even went through a list of certain programmes that would hopefully make me feel better and "put a smile" on my face! In the short time that we spoke, I can honestly say that Wayne lifted my mood and made my day so much better. I'm so grateful for the time he took to listen, and for making a big difference...THANK YOU! Julie

Just tried to cancel my tv license and they refused to cancel it. Who the hell do these people think they are? Spoke to the most arrogant, rude woman I have ever spoken to on the phone. I have now cancelled my direct debit, only way to stop these arrogant anti british parasites it seems. I will never renew my license again. I know that means losing other tv companies and channels but worth the sacrifice to keep the BBC's anti British agenda out of my home and families life.

The most infuriating site. If you want to contact them you have to jump through hoops to get to a page that says 'still need to contact us'. You then put in what your query is which takes you back to the links of faqs! No way of contacting them if your query is not answered with one of these pre-set answers.

Received a new 'payment plan' from TV licensing recently, based over a seven month period in order to pay the new and outlandish £180 licence fee with the first payment starting on 13th April, but my current licence doesn't end until 30th April, '26, so, what we're effectively seeing is a demand that licence fee customers pay up front for a service that hasn't yet expired, what a nerve, eh?
Like many, I'm moving to a 'streaming only' service as I prefer the greater content and choice than what's offered up by the BBC and its devoted band of acolytes, together with the fact that streaming provides viewing entertainment that I wish to watch instead of the usual cooking, sewing, baking and pottery junk that the Beeb serves up as so-called 'entertainment', well no thanks, I'm moving on to greener pastures I'm happy to say.

Told them to stop harassing me with letters many times. These degenerates harass and refuse to stop sending tv licensing letters and emails even though i have told them time and time again i do not need one. Received a threatening letter today stating 'an officer will visit your property soon' and when i go onto the website stated in the letter to let them know for the 572nd time i don't need a license it says the website is currently down. The worst company going. Couldn't think of any worse. I'd hate to be an elderly person without the use of a computer or inability to email and get harassed this way.

I don't own or watch a box, and I love the fact you waste money sending me letters. Ive been getting these letters for about 15 years. They all go in the recycling.
The letters are just templates that go in a cycle. Once you've had letters one through 5, you get letter 1 again.

I'd love to know what it's cost you in paper, ink and postage over the years.

The letters dont bother me 1 bit. I wish you'd waste even more money getting a warrant to enter my property and see i don't have a TV.
It amazes me there are people who actually watch it. And others who actually pay to consume their own mind programming. Ahahahah!

Genuinely dreadful. I have a license, that isn't the issue, but I wanted to contact them and have had multiple barriers and the worst kind of end when the system cut me off. I accept how many hate them, but this isn't about that, but basic connectivity and support. There isn't any.

They keep sending letters that I don't have a licence, which one o don't require because I don't watch TV. But hey, let's try to sort it online - nope, they will keep insisting I require one. They can kiss my ass when they will finally send someone to my address after month of letter harassments

I received a blood-red letter from TV Licensing addressed to the "Legal Occupier" of my new residence stating that "An Officer has been scheduled to visit my property to find out if a TV is being watched, recorded, or downloaded illegally". This despite the fact that I had updated my address at the tv licensing website over 2 weeks prior to receiving this nasty, intimidating letter. I wrote back to them and complained and asked for a goodwill gesture but they dug their heels in and said no. This company is the pits. If an individual stalked, hounded, threatened, bullied, and coerced another innocent victim the way that the bosses at tv licensing badger innocent TV viewers, that person would be dragged before a judge and jailed. Around half a million households cancelled their TV licence in 2024. It's not hard to see why.