I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Voir plus
L'entreprise a répondu
I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Voir plus
L'entreprise a répondu
I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Coordonnées de contact
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Afrique du Sud
- +27 318810057
- info@ubuy.com
- ubuy.za.com
4,1
Bien
202 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I didn’t receive the goods.
I didn’t receive the goods.
If something is not allowed into the country, this company ought to know prior to accepting payment and then refunding at a much later stage. So very unacceptable
3 septembre 2022
Réponse de Ubuy South Africa
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. Your recent orders had perishable items; because of this, we had to cancel your orders. The refunds had processed successfully, and you may have received the amount by now. Rest assured, we have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Ordering from Ubuy is always a fast…
Ordering from Ubuy is always a fast efficient process and it's a pleasure doing business
27 août 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I very much grateful for your awesome…
I very much grateful for your awesome service,, keep up da good work
12 août 2022
Réponse de Ubuy South Africa
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Excellent service; box is good enough but not perfect!
Excellent service, quick & accurate delivery and communications. The omiebox itself is the best I have found to keep all parts of my 6 and 7 yr olds’ school lunches in one box (warm food stays warm for 4hrs; the other compartments are good to hold napkin, cutlery and desert). Disadvantages of the box are that it is heavy (but my children don’t mind), takes a lot of space in my dishwasher because lid can’t be taken apart from the box, water gets in between the walls of the box during the wash cycle, it is time-consuming to drain that water out of the box through the tiny hole at the back (if I don’t drain it the box becomes even heavier and it leaks in my child’s schoolbag).
10 août 2022
Réponse de Ubuy South Africa
Hi,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I cannot open my a ubuy app all now it…
I cannot open my a ubuy app all now it keeps say the app has a bug and I want to follow up on my order, what do I do now?
6 août 2022
Avis spontané
Réponse de Ubuy South Africa
Dear,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We were rolling out new updates for the mobile application. Hence, you faced the issue while tracking the order. You may update the application and try again to track the order. Moreover, we have shared the tracking details with you in the email. You may check the email for the same.
If you face any issues with the mobile application, then please report the same to our team at info@ubuy.com. We will have the same resolved for you.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Excellent service and fast deliveries
Excellent service and fast deliveries - as always. Thank you.
3 août 2022
Réponse de Ubuy South Africa
Hi,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards,
Team Ubuy
Great experience so far...!
23 juillet 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I have not received my order yet i paid…
I have not received my order yet i paid for the fast delivery, they just told me that they will place another one because my first order got lost just imagine i had to call them in order to get this information which was not aware of now i'm starting afresh again. poor service.
18 juillet 2022
Avis spontané
Réponse de Ubuy South Africa
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. Your order is in transit, and you will receive the same soon. Also, we have shared the feedback with our team, and we will improve the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Havent received my order yet
15 juillet 2022
Réponse de Ubuy South Africa
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
I am in love with my Contigo flask…
I am in love with my Contigo flask which I have had for ages (5-7 years) and was very hesitant to order since we in SA only have bad experience with overseas purchases. So I took the chance to order for my loved ones as well and to my surprise I received them in record time,
Many thanks
6 juillet 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Ubuy always deliver.
1 juillet 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I have not received the order that was…
I have not received the order that was placed due to issues not caused by me I am very disappointed
22 juin 2022
Réponse de Ubuy South Africa
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
I am really impressed with the service
I am really impressed, the updates during the whole process, thank you for that. The prompt and speed with which the whole transaction took place. I hope my husband is going to be happy when he receives his gifts. I have enjoyed receiving what, when, where and how the shipment was going, It really is amazing.
16 juin 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Exactly what the doctor order!
10 juin 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Not delivered
6 juin 2022
Réponse de Ubuy South Africa
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Thanks & Regards,
Team Ubuy
Item received was not as described
Item received was not as described. I contacted ubuy to complain but got zero response. Will not buy from them again and would not recommend buying from them.
5 juin 2022
Réponse de Ubuy South Africa
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Thanks & Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.