I impulsively bought a cushion grip on Ubay without really thinking about shipping and customs fees turns out I could not afford it right now. Luckily, I canceled the order the same day, and now I'm j... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They claimed they did not receive payment for my order and then cancelled without notice. Luckily I paid via PayPal and low and behold I could very quickly be refunded the money they "did not... Voir plus
L'entreprise a répondu
I made an impulsive purchase, I always buy from Ubay but couldn't really afford my Cushion grip right now, I also did not keep in mind shipping and customs. I canceled my purchase the same day and wai... Voir plus
L'entreprise a répondu
I was really weary after reading the reviews here and on hellopeter. But I must say i was very pleasantly surprised. My item arrived 2 days early, and I was communicated with at every turn. They as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Ubuy is South Africa's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy South Africa. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, Hong Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in South Africa. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓300 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy South Africa
Coordonnées de contact
No. 1 Quark Crescent, Linbro Business Park, KWI 918054, Sandton, Gauteng 2065, South Africa, 2065, Gauteng , Afrique du Sud
- +27 318810057
- info@ubuy.com
- ubuy.za.com
4,1
Bien
202 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Boots are of very very very cheap…
Boots are of very very very cheap quality, colour is not exact ( more to orange that the red dipicted)
30 mai 2022
Réponse de Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Thanks & Regards,
Team Ubuy
Quick and easy order
Quick and easy order and prompt follow up from support team when there was a hiccup with one of the items on the order!
27 mai 2022
Réponse de Ubuy South Africa
Hello,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Best Regards,
Team Ubuy
Normally the service is stellar but...
Normally the service is stellar but this time I don't know what happened. Ordered 2 items, 1 came back out of stock the next day the other one was Lost in Transit then when I requested a reorder it was out of stock. Not the best experience and the bank charges hurt
16 mai 2022
Réponse de Ubuy South Africa
Hi,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards,
Team Ubuy
Speedy delivery
I love how overseas purchasing now have become easier and with faster delivery through UBuy! I love using the app and getting tracking updates! I have used it a few times now and has never been disappointed. Definitely recommend. :)
9 mai 2022
Réponse de Ubuy South Africa
Hello,
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Eveything was so easy to order
Eveything was so easy to order, website very user friendly. Very quick feedback.it is a pleasure to buy from you. Thank you.
7 mai 2022
Réponse de Ubuy South Africa
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
late delivery with no communication
terribly disappointed in the service and delivery received from an order which i was so excited to about. order confirmation stated 3rd May delivery. Ubuy did not contact me to advise that order had not yet left USA ( today being 3rd May ). i had to call the call centre to find this out. i only ordered these items because of the delivery date confirmation - needed them by latest 5th May.
3 mai 2022
Avis spontané
Réponse de Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hi ,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards,
Team Ubuy
Delivery within scheduled time
18 avril 2022
Réponse de Ubuy South Africa
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hi,
Thank you for your review. We will share this with the team to let them know how we are doing.
Best Regards,
Team Ubuy
Excellent service.
13 avril 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We have checked the details: your recent order is on the way to our warehouse from the seller. You will get the tracking details in your email once the shipment shall depart from our warehouse.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regards
Team Ubuy
Réponse de Ubuy South Africa
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Cheers,
Best Regards,
Team Ubuy
I have enjoyed shopping on Ubuy
I have enjoyed shopping on Ubuy. My parcels have always arrived in good time and well packaged. Thank you for your service.
5 avril 2022
Réponse de Ubuy South Africa
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
Excellent service from UBuy
Excellent service from UBuy. We received the Heater Radiator in 5 days after order. We will definitely use UBuy again.
5 avril 2022
Réponse de Ubuy South Africa
Hi,
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Ubuy.
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
You are brilliant
You are brilliant, most efficient, friendly and reliable. It is a pleasure buying from you. Thank you so much and please do keep up the excellent work.
23 mars 2022
Réponse de Ubuy South Africa
Hi,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Thanks & Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great delivery.
22 mars 2022
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Réponse de Ubuy South Africa
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.