Product was great - as expected. Price was very good. Packaging perfectly adequate. Delivery time was longer than expected but if I did have a moan if would be lack of communication. A few more progre... Voir plus
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I purchased for my partner for his birthday and he absolutely loves them and wears them almost every night. Only bad thing is the black fur on the inside has come off exposing the white
The product lived up to its long-term reputation for comfort and warmth. Has it got a bit overpriced...honestly yes, but that can be somewhat mitigated by the quality when compared with imported goods... Voir plus
Really pleased with my 3 pairs ordered for Christmas presents. 2 pairs of slippers and mini ultra boots. Sizing is slightly out and I would recommend ordering size up but great quality and everyone pl... Voir plus
4,3
Excellent
140 avis
N'a pas répondu aux avis négatifs
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Good price delivery quick
Good price delivery quick will use the UGG site in future
1 janvier 2025
Avis spontané
Lovely slippers
Lovely slippers, very warm (too warm if the heating is on) and good quality. They did take a three/four weeks to arrive and having read many negative comments about this company I did have my doubts...but everything worked out absolutely fine!
23 janvier 2025
Avis spontané
Réponse de Uggdirect
Thank you so much for taking the time to share your feedback. We’re thrilled to hear that you’re enjoying your slippers and find them warm and of good quality.
We truly appreciate your patience with the delivery, especially during the holiday season when things can take a little longer. It means a lot to us that you put your trust in us, and we’re so glad everything worked out in the end.
Thanks again for your support, and we hope to serve you again soon!
Excellent product
Excellent product. Good communication regarding updates on delivery. Can't fault anything.
17 janvier 2025
Avis spontané
Product was great
Product was great - as expected. Price was very good. Packaging perfectly adequate. Delivery time was longer than expected but if I did have a moan if would be lack of communication. A few more progress emails rather than three weeks of radio silence would be appreciated. Would I order again? Yes!
3 janvier 2025
Avis spontané
Réponse de Uggdirect
Thank you so much for taking the time to share your feedback and for your trust in us! We're really glad to hear that the product, price, and packaging met your expectations.
We’re sorry the delivery time took longer than anticipated and that communication during this period fell short. The delay was due to the holiday season, where our team was focused on dispatching orders as quickly as possible so everyone could receive their items promptly. However, we understand how important regular updates are and will work on improving our communication moving forward.
We truly appreciate your support and patience, and we’re thrilled to hear you’d order from us again. We look forward to serving you even better in the future!
Absolutely great pair of shoes
Absolutely great pair of shoes - can't believe how comfortable they are and that I somehow got through life without them before. Arrived in a timely fashion, well packaged, would definitely buy again.
3 janvier 2025
Avis spontané
The best men’s slippers
The whole process from ordering to receiving was excellent
Product is fantastic ( men’s slippers ), this is second time I have ordered and I have not been let down. Would strongly recommend. Greg
12 février 2025
Avis spontané
Réponse de Uggdirect
Thank you so much Greg. Thank you for your support 🙏
Love my boots although some what…
Love my boots although some what confused with the product name
12 février 2025
Avis spontané
Love the look and quality
Love the look and quality
Price sale is amazing
20 décembre 2024
Avis spontané
UGG Slippers for Man Sized Perfectly!
The slippers actually arrived at the correct address. Since they were a gift, I really am pleased, because the invoice reflected a wrong address number. The size was perfect! The slippers are being enjoyed.
18 janvier 2025
Avis spontané
Very good price for boots just took a…
Very good price for boots just took a little bit longer to get them
27 décembre 2024
Avis spontané
These are fraudulent counterfeits
These are fraudulent counterfeits. And they make you pay to return from the US. DONT BUY HERE!!!
31 janvier 2025
Avis spontané
My first order in December of long 3…
My first order in December of long 3 buttons grey uggs arrived as described with Ugg on the buttons and back. I then ordered a black Lower 2 button pair as I was very pleased with my first order. These look the same but say Everau on them on the buttons and back despite being advertised as Uggs! Having read these reviews I feel I have been Conned.
2 février 2025
Avis spontané
This is the worst online company i have…
This is the worst online company i have ever dealt with, i purchased a pair of shoes which were too small i sent them back and never received a refund nor was i able to get through to anyone to rectify this , over $100 down the drain.
5 novembre 2024
Avis spontané
Really pleased with my 3 pairs ordered…
Really pleased with my 3 pairs ordered for Christmas presents. 2 pairs of slippers and mini ultra boots. Sizing is slightly out and I would recommend ordering size up but great quality and everyone pleased. Will definitely be ordering again from this site.
11 janvier 2025
Avis spontané
Please do not buy from this company
Please do not buy from this company.
Bought slippers for $90 they were supposed to be a size 9 ladies but they were huge, asked for exchange, sent mine back straight away,
(checked with post office and Buisness received them within a couple of days) a month later I still had not received any exchange voucher or refund, long story short, after many unanswered emails, a phone call to them that was a recorded msg telling me to try emailing, which I had done multiple times with no answer, so frustrating, a month and a half later I opened a case with PayPal and a week later paypal refunded my money. Absolutely appalling company and non existent customer service. I never leave bad reviews but this company deserves it.
12 novembre 2024
Avis spontané
Customer service does not exist
Customer service does not exist, please do not order from this company there is zero help, I never write bad reviews but this company is atrocious.
13 décembre 2024
Avis spontané
Zero star
Zero star if there was one
DO NOT BUY AS THERE PRODUCT A FAKE !!!¡!
Fake UGG slippers shipped from Austrialia not UK it will cost £55 pounds to send back to receive a refund.
16 décembre 2024
Avis spontané
Great order experience & product
Ordered my mother-in-law her Christmas present from here, I live in Scotland, UK so I was expecting a higher delivery charge, I paid £21 delivery then I read the reviews and I was very on edge I kept emailing asking for a delivery date as I assumed I was not going to receive my order or that something would be wrong with them once they arrived, the slippers I received are true to size. I ordered a uk size 5 and that is what I received. They look exactly how they did in the pictures, delivery time was around 2 weeks maybe just under, I have the ‘shop’ app so they kept me up to date on my order progress. I cannot fault this company, I got what I ordered and I have no complaints. Thank you! 😊
10 décembre 2024
Avis spontané
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