The bikins are fabulous they just didn't suit my body, good quality My main concern is that I could not send one back but I didn't realise until I had submitted the order, perhaps it could be a li... Voir plus
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Lisez les avis des autres
My order came with great speed ,I had to return some items as they didn’t fit and so far I haven’t received confirmation of said items.
This company presents as a more expensive version of Shein (including all the garments coming in their own small plastic bags). The quality is a little better than Shein but the material doesn’t ju... Voir plus
Better quality than I expected for the price. Few glitches on the app (when shipping to uk the bit where you put in your address kept defaulting to America) tracking package was a bit tricky as no lin... Voir plus
À propos de l'entreprise
- Magasin de maillots de bain
- Magasin de vêtements de plage
- Magasin de vêtements
- Magasin de vêtements pour femmes
Écrit par l'entreprise
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Coordonnées de contact
RM. 2, 3/F., Ruby Commercial Building, 480 Nathan Road, 999077, Kowloon, Hong-Kong
- customercare@cupshe.com
- uk.cupshe.com
4,0
Bien
670 avis
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The website advertises free returns
The website advertises free returns, yet when I returned 2 items I only got 70percent of my money back. Very decieving and I will not shop again unless I get a full refund of my items.
No email received and no one has contacted me.
I paid £90 and got £63 back so I'm sorry it's all lies.
21 avril 2026
Réponse : UK Cupshe
Dear Luana Zerafa， thank you for reaching out and sharing your concerns. We would like to clarify that the refund amount you received reflects the actual amount you paid for the returned items, as your order included a discount. Additionally, the return label you used was provided free of charge, and no fee was deducted for its use.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
The returns proved to be very difficult…
The returns proved to be very difficult and it's always no reply on email
15 avril 2026
Réponse : UK Cupshe
Dear Swhite, thank you for your feedback. We’re sorry to hear about your experience.
Regarding the return process, you can submit your return request directly online at: https://uk.cupshe.com/pages/start-a-return
In addition, we promise to respond to every request from our customers within 24 hours, and we ARE also acting that way. We double-checked our system and did not find any request from you. Meanwhile, our customer service email is customercare@cupshe.com
. May we confirm if you sent your request to that email?
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
My order came with great speed ,I had…
My order came with great speed ,I had to return some items as they didn’t fit and so far I haven’t received confirmation of said items.
9 avril 2026
Lovely design and quality
Lovely design and quality. So much to choose from. Loved this website
10 avril 2026
Good quality Bikini's
The bikins are fabulous they just didn't suit my body, good quality
My main concern is that I could not send one back but I didn't realise until I had submitted the order, perhaps it could be a little clearer? The retuns page is a bit combersome.
10 avril 2026
Have bought Fabulous Swimsuits 4 new swimsuits & love them…
Have bought 4 new swimsuits & love them all excellent fit
8 avril 2026
I am happy to change my review if they…
I am happy to change my review if they rectify the problem. All the beachwear I ordered didn't fit so they issued me a coupon for exchange. The second batch didn't work either and they will not refund me. It is actually against my consumer rights. The case is ongoing and they need to fix it otherwise I have to go to my local trading standards office. Unfair contract terms will not hold up.
13 avril 2026
Avis spontané
Réponse : UK Cupshe
Dear Mitra, thank you for sharing your concerns, and we’re truly sorry to hear about your experience.
To meet different demands from our customers, we offer several options to simplify the return and exchange process, such as refunds and store coupons. If customers choose a store coupon for exchange, they are able to keep the original items. In most cases, customers use the coupon to select a more suitable size, and this usually resolves the issue without further complications.
However, we understand that in your case, the second order still did not meet your expectations. Please rest assured that for situations like this, we can also apply to our supervisors to provide extended support and work toward a more satisfactory resolution.
We sincerely apologize that you are not satisfied with our return policy. Your feedback is very important to us, and we will make sure to pass your comments to the relevant department for review. We truly hope to improve our policies and service in the future.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Quality product
Quality product.
Prompt delivery
Sizes are small so ordered one above, was made aware of this from reviews from others
12 avril 2026
Beautiful!
9 avril 2026
Love these bikinis
Love these bikinis
I have several
All good quality and very flattering
8 avril 2026
The tops of the bikinis are a bit…
The tops of the bikinis are a bit small, but am unable to return them. I think I needed a large in the tops and a medium in the bottoms as they fitted fine. I really like the bikinis though.
5 avril 2026
The order arrived the next day! Great bikini!
The order arrived the next day!!!
The bikini is really pretty and fits well.
I have ordered swim suits before. The quality and colours have always been great and the pricing very good too.
Thank you.
29 mars 2026
Service and delivery is good but the…
Service and delivery is good but the bikini top is not supportive and not flattering. Beautiful colour. Bottoms are perfect. Such a shame.
25 mars 2026
Avis spontané
Réponse : UK Cupshe
Dear Natalie, thank you for taking the time to share your feedback with us.
We’re delighted to hear that you were satisfied with our service, delivery, and the color of the bikini, and that the bottoms fit you perfectly. At the same time, we’re truly sorry to learn that the bikini top did not provide the level of support or the fit you were expecting.
Please note that different bikini top styles are designed with varying levels of support and shaping, depending on the cut and structure. We understand that fit can vary from person to person, and we appreciate your honest feedback as it helps us continue improving our designs.
If you’d like, we’d be more than happy to recommend alternative styles that offer more support and a more flattering fit based on your preferences.
Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with a better experience in the future.
Great website and products well made…
Great website and products well made and fabric is really good
17 mars 2026
Great products
Great products. Support from customer services regarding a return was quick, efficient and helpful
22 mars 2026
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