Farnell UK Avis 

1 238
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The right product , the right price, the right time and the right details. While the headline information has improved over the years, there are still some inaccuracies. However, there is enough detai... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Extensive range of components. Shipping is a bit on the pricey side unless you spend more than £50 and wasn't that fast, but understandable in terms of selecting and packing items from their large sto... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Reasonable prices for small quantities, prompt delivery at reasonable cost, good filters on product pages and data sheets on items where warranted. The range of products is helpful.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Enormous range of products, prices generally ok, but £9 + vat for delivery on small orders will dissuade the average hobbyist. Clearly they aim at the corporate customer. Reams of paperwork and (in s... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de composants électroniques
  2. aussi dans
  3. Fournisseur d'équipement électrique
  4. Fournisseur d'équipement pour usine
  5. Fournisseur d'équipements industriels
  6. Fournisseur d'instruments de mesure

À propos de Farnell UK

Écrit par l'entreprise

ACCESS
To power your success, we provide 24/7 access to the products you need, a wide selection of services, and dedicated customer support every step of the way.
• Over 1 million products in stock
• Over 2,000 leading suppliers
• Fast & reliable delivery
• Technical support 24/5
• Fast growing Industrial product range

ASSEMBLE
We understand the magnitude of successfully completing your projects and driving innovation. Therefore, we are committed to helping you assemble everything you need to bring your vision to life.
• Dedicated customer service team supporting you via online chat, email, phone or in person
• Technical resources library with articles, white papers, video tutorials, podcast, and more
• Fast & reliable delivery
• Fast quoting and online quotes
• eProc tools for efficient ordering and spend management journey

ASPIRE
With Farnell by your side, aspire to achieve new frontiers and innovate like never before.
• Expert advice, courses, and trainings
• 3,000+ new products added monthly on average
• By ordering from Farnell, you are helping the environment, people, and the planet
• Over 890,000 members of element14 Community to connect to, exchange ideas, and share vision

ACCESS ASSEMBLE ASPIRE

Écrit par l'entreprise

The right components for tomorrow's success.
Farnell is a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. We’ve been part of the established global technology distributor, Avnet, since 2016. Today, this relationship allows us to support our customers at every stage of the product life cycle, offering a truly unique distribution model, as well as expertise in end-to-end delivery and product design.

Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,0

Tous les avis

(1 238)

227 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

un-believable amount of stock

un-believable amount of stock, everything you need.

fast delivery, good pricing.

19 août 2026
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Réponse de Farnell UK

Hello Dan

Thank you for taking the time to leave us a review. We're delighted to hear that you found the range of products available met your needs.

It's also great to know that our fast delivery and competitive pricing helped create a positive experience.

Kind regards,
Neil - Customer Experience team

Noté 5 sur 5 étoiles
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Réponse de Farnell UK

Hello Paul,
Thank you for taking the time to leave a review. We're pleased to hear that you were happy with the service and that your order was delivered on time.

Your feedback is greatly appreciated - enjoy the rest of the week.

Neil - Customer Experience team

Noté 5 sur 5 étoiles
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Réponse de Farnell UK

Hello Andrew,

Thank you for taking the time to leave a review. We're delighted to hear that you found our service very efficient.

We appreciate your feedback - have a great week.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, parts were ordered afternoon and arrived next day. Has done this several times so would highly recomend

27 août 2026
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Réponse de Farnell UK

Hello,

Thank you for taking the time to leave such positive feedback. We're delighted to hear that your orders have consistently arrived the next day and that you've had a reliable experience with us on multiple occasions.

Your recommendation means a lot to the team, and we appreciate your continued trust in Farnell.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

They are always great

They are always great - how they manage to send out the correct component every time from such a large stock - beat me!
And it arrives the following day.

26 août 2026
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Réponse de Farnell UK

Hello Mr Hunt,

Thank you for your kind review. We're delighted to hear that you've consistently received the correct components and that your orders arrive promptly.

Managing a large range of products while maintaining accuracy is something our teams work hard on every day, so it's great to know this has made a positive impression.

Kind regards,
Neil - Customer Experience team

Noté 1 sur 5 étoiles

Slooooow service

Order placed on Friday.
It was sent out on Tuesday.
I get shipments from DigiKey and Mouser in 2 working days, even quicker in placed on a Friday, it arrives on the Monday.
Guess who I place the bulk of my orders with. The US suppliers give me better pricing, a wider range of products, have better websites and have faster delivery.

26 août 2026
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Réponse de Farnell UK

Hello Gordon,

Thank you for your feedback. We’re sorry to hear that your delivery experience did not meet your expectations, particularly when compared with other suppliers you use.

We recognise we could have done better in your circumstances and will review the chronology of this order to understand what happened.

Thanks for taking the time to post us a review.

Regards,
Neil - Customer Experience team

Noté 5 sur 5 étoiles

Components ariived in good time

Components ariived in good time and appear to work well.

26 août 2026
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Réponse de Farnell UK

Hello Steve,
Thank you for your review. We're pleased to hear that your components arrived promptly.

We appreciate your feedback and thank you for choosing Farnell.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

Online portal is great

Online portal is great, parts are shipped in quick time which is essential for our SAR ops.

26 août 2026
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Réponse de Farnell UK

Hello Denzyl,

Thank you for your review. We're delighted to hear that you find our online portal easy to use and that our quick delivery supports your operations.

We appreciate you taking the time to share your experience.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

Great communication of delivery…

Great communication of delivery milestones

25 août 2026
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Réponse de Farnell UK

Hello Alstom Eng & Services,

Thank you for taking the time to share your feedback with us.
We're delighted to hear that our delivery milestone updates kept you well informed throughout the order process.

Your feedback is greatly appreciated, and we're delighted that this aspect of our service met your expectations.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

I found it hard to get these parts but you guys came to my rescue. Thanks

Wry well done I got my part in good time thanks
David

25 août 2026
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Réponse de Farnell UK

Hello David,

Thank you for your review. We’re delighted to hear that we were able to help you find the parts you needed and that your order arrived in good time.

We appreciate you taking the time to share your experience and your kind feedback.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

Easy to find the parts I wanted

Easy to find the parts I wanted, easy checkout and fast delivery.

25 août 2026
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Réponse de Farnell UK

Hello Brian,

Thank you for taking the time to share your feedback. We're delighted to hear that you found the parts you needed easily, enjoyed a smooth checkout experience, and received your order quickly.

Best wishes,
Neil - Customer Experience team

Noté 5 sur 5 étoiles

We got our order really quick and on…

We got our order really quick and on time.
Thank you

25 août 2026
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Réponse de Farnell UK

Hello Hossein,

Thank you for your review. We're pleased to hear that your order arrived quickly and on time.

We appreciate you taking the time to share your experience.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

Website easy to use

Website easy to use. Parts arrived very promptly

25 août 2026
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Réponse de Farnell UK

Hello,

Thank you for taking the time to share your experience. It's great to know that ordering was straightforward and that your parts reached you quickly.

Providing a smooth purchasing experience from search to delivery is something we work hard to achieve, so your feedback is very much appreciated.

Neil - Customer Experience team

Noté 4 sur 5 étoiles

Top Professional Supplier

Enormous range of products, prices generally ok, but £9 + vat for delivery on small orders will dissuade the average hobbyist. Clearly they aim at the corporate customer. Reams of paperwork and (in some cases) extravagant packaging (e.g. an anti-static jewel box inside an A4 size metallised bag with a sachet of dessicant and a humidity test card for one 8 pin SOIC costing £1.22 must count as o.t.t. Squished in a bit of kitchen foil with a label stuck on would do me!

24 août 2026
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Réponse de Farnell UK

Hello Will,

Thank you for your feedback. We're pleased to hear you value our product range and pricing.

We also appreciate your comments regarding delivery charges on smaller orders and the level of packaging used for some components. Feedback like this helps us understand how different customers experience our service.

If you would like us to look into your experience in more detail, please contact support@farnell.com with your order details so that we can investigate.

Thanks
Neil - Customer Experience team

Noté 5 sur 5 étoiles

Info and stock ready. Quick delivery

Data sheets easily available. Plenty of stock. Very quick delivery.

19 août 2026
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Réponse de Farnell UK

Hello Marcus,

Thank you for taking the time to share your feedback. We're pleased to hear that you found the product information and datasheets easy to access, and that our stock availability met your needs.

It's also great to know that your order was delivered quickly. We appreciate your comments and are glad your experience with Farnell was a positive one.

Neil - Customer Experience team

Noté 1 sur 5 étoiles

Non working website

Non working website, payment failing every order.

Very poor, every time an order is placed i am told i have to ring to make the payment despite having a saved card.

Today i am told i have the wrong type of account for American express, and that i have to have a new account to use a non American express card, so whilst you can remove and replace your card on the website, apparently that does not work with their website and the account type is now wrong because i no longer use American Express, really poor and all i want to do is pay.

24 août 2026
Avis spontané
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Réponse de Farnell UK

Hello Kieran,

Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you've experienced when trying to complete payments and update your card details on your account.

Please contact support@farnell.com with your account details and any relevant order information so that we can investigate the issues you have described and review the payment setup associated with your account.

Neil - Customer Experience team

Noté 5 sur 5 étoiles

Easy ordering system to use

really easy ordering system to use with great communication.

20 août 2026
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Réponse de Farnell UK

Good morning Scott

Thank you for taking the time to leave us such positive feedback.

We're delighted to hear that you found our ordering process easy to use and that our communication met your expectations.

We appreciate your comments and look forward to supporting you again in the future.

Neil S - Customer Experience team

Noté 5 sur 5 étoiles

Excellent company to deal with and…

Excellent company to deal with and great prices.

27 juillet 2026
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Réponse de Farnell UK

Good morning Mark

Thank you for taking the time to leave such positive feedback.

We're delighted to hear that you found us easy to do business with.

We really appreciate your support and look forward to serving you again in the future.

Neil S - Customer Experience team

Noté 5 sur 5 étoiles
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Réponse de Farnell UK

Hello Iain,

Thank you for taking the time to leave us a 5* review.

It's always rewarding to hear when everything comes together as expected. We're pleased we could help you get what you needed without delay.

Kind regards,
Customer Experience Team

Noté 5 sur 5 étoiles

Old fashioned service

Reliable next day delivery using a reputable delivery partner.

19 août 2026
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Réponse de Farnell UK

Hello Stephen,

Thank you for taking the time to leave us a 5* review.

It's reassuring to know that we're continuing to provide the dependable service you've come to expect. Trust is earned over time, and we're grateful for your confidence in us.

Kind regards,
Customer Experience Team

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