The right product , the right price, the right time and the right details. While the headline information has improved over the years, there are still some inaccuracies. However, there is enough detai... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Extensive range of components. Shipping is a bit on the pricey side unless you spend more than £50 and wasn't that fast, but understandable in terms of selecting and packing items from their large sto... Voir plus
L'entreprise a répondu
Reasonable prices for small quantities, prompt delivery at reasonable cost, good filters on product pages and data sheets on items where warranted. The range of products is helpful.
L'entreprise a répondu
Enormous range of products, prices generally ok, but £9 + vat for delivery on small orders will dissuade the average hobbyist. Clearly they aim at the corporate customer. Reams of paperwork and (in s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de composants électroniques
- aussi dans
- Fournisseur d'équipement électrique
- Fournisseur d'équipement pour usine
- Fournisseur d'équipements industriels
- Fournisseur d'instruments de mesure
À propos de Farnell UK
Écrit par l'entreprise
ACCESS
To power your success, we provide 24/7 access to the products you need, a wide selection of services, and dedicated customer support every step of the way.
• Over 1 million products in stock
• Over 2,000 leading suppliers
• Fast & reliable delivery
• Technical support 24/5
• Fast growing Industrial product range
ASSEMBLE
We understand the magnitude of successfully completing your projects and driving innovation. Therefore, we are committed to helping you assemble everything you need to bring your vision to life.
• Dedicated customer service team supporting you via online chat, email, phone or in person
• Technical resources library with articles, white papers, video tutorials, podcast, and more
• Fast & reliable delivery
• Fast quoting and online quotes
• eProc tools for efficient ordering and spend management journey
ASPIRE
With Farnell by your side, aspire to achieve new frontiers and innovate like never before.
• Expert advice, courses, and trainings
• 3,000+ new products added monthly on average
• By ordering from Farnell, you are helping the environment, people, and the planet
• Over 890,000 members of element14 Community to connect to, exchange ideas, and share vision
ACCESS ASSEMBLE ASPIRE
Écrit par l'entreprise
- The right components for tomorrow's success.
- Farnell is a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. We’ve been part of the established global technology distributor, Avnet, since 2016. Today, this relationship allows us to support our customers at every stage of the product life cycle, offering a truly unique distribution model, as well as expertise in end-to-end delivery and product design.
Coordonnées de contact
Canal Road, LS12 2TU, Leeds, Royaume-Uni
- 03447 11 11 11
- sales@farnell.com
- uk.farnell.com
4,0
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ultra quick service
19 août 2026
Réponse de Farnell UK
Hello Jackie,
Thank you for taking the time to leave us a 5* review.
Knowing that everything worked smoothly and without delay is fantastic to hear. Thank you for choosing Farnell.
Kind regards,
Customer Experience Team
Réponse de Farnell UK
Thank you for your 5* review, it is really appreciated.
It's wonderful to hear that we're continuing to meet the high standards you've come to expect from us. We never take that trust for granted.
Kind regards,
Customer Experience Team
Réponse de Farnell UK
Hello Brendon,
Thank you for your 5* review, we really appreciate your feedback.
We're delighted to hear that your order arrived exactly as expected. Delivering a reliable experience our customers can count on is exactly what we aim for every day.
Kind regards,
Customer Experience Team
Réponse de Farnell UK
Hi,
Thank you for your feedback, we're sorry to hear that your experience did not meet expectations.
We would welcome the opportunity to better understand what went wrong and see how we can help. Please contact us at support@farnell.com with your details, and we will be happy to assist.
Kind regards,
Customer Experience Team
Had what I needed
Had what I needed, delivered promtly. Delivery is expensive for small items, a cheaper slower alternative would be useful for those small items that you can wait a few days for.
14 août 2026
Réponse de Farnell UK
Thank you for your feedback Allan, we really appreciate it.
We're pleased to hear you were able to find what you needed and that your order arrived promptly. We also appreciate your comments on delivery options, as feedback like this helps us continue to improve the value and flexibility we offer our customers.
Kind regards,
Customer Experience Team
Réponse de Farnell UK
Thank you for your 5* review Frank, we really appreciate your feedback.
We're delighted to hear that we continue to provide the range and reliable service you've come to expect. Delivering a consistent experience is something we strive for every day.
Kind regards,
Customer Experience Team
Réponse de Farnell UK
Hi Dennis,
Thank you for your review, we really appreciate your feedback.
We're delighted to hear that we've earned your trust.
Kind regards,
Customer Experience Team
An item listed as available when…
An item listed as available when ordering wasn’t. Ok slight issue but having to cancel and reorder everything rather than change 1 item in the order became a difficult task. Staff were helpful but the process they used was poor.
12 août 2026
Réponse de Farnell UK
Hello Mrs Giles,
Thank you for your feedback.
We're sorry to hear that your experience did not go as expected. We understand how frustrating it is when an item shown as available cannot be supplied, and when resolving the issue becomes more complicated than it should be.
We're pleased to hear our team was helpful throughout the process, but we recognise that the experience is shaped by both our people and our processes. Feedback like yours helps us identify opportunities to make things simpler and more reliable for our customers.
Kind regards,
Customer Experience Team
Fast response time and delivery
10 août 2026
Réponse de Farnell UK
Hello Mr Mckendrick,
Thank you for your 5* review, we really appreciate your feedback.
We're delighted to hear we delivered a reliable experience from start to finish.
Kind regards,
Customer Experience Team
Appalling customer service—avoid Farnell!
My first and last order with Farnell, I had a terrible experience with this company and will never use them again. The UPS courier dropped and damaged my goods right outside my front door. Instead of simply sending a replacement and collecting the damaged items, Farnell's customer service forced me into a slow and frustrating process. They required the broken goods to be collected and inspected before they would even issue a refund. To actually get the items I ordered, I was told I had to place a completely new order. To make matters worse, I raised a formal complaint about this logic. Their customer service team lied repeatedly about the status of my complaint, and I have still never received a response. Avoid this company at all costs — their customer care is non-existent.
10 juillet 2026
Avis spontané
Réponse de Farnell UK
Hello M Roberts,
Thank you for sharing your feedback. We’re very sorry to hear about the damage to your order and the subsequent experience you had trying to resolve it.
We understand how frustrating it must have been to navigate a lengthy process when you simply needed the correct items, particularly when your complaint did not receive the clear follow-up you expected. This is not the simple, accountable service we aim to provide.
We would appreciate the opportunity to review what happened and see how we can support you. Please contact us at support@farnell.com with your order reference and contact details, and we will investigate further.
Kind regards,
Customer Experience Team
Prompt delivery and wide range of products
Search helped me find what I needed very quickly and once ordered, the parts were picked and delivered for free within 48 hours.
12 août 2026
Réponse de Farnell UK
Good morning Mr Walker
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that you found the products you needed quickly and that both the ordering process and delivery experience met your expectations.
Once again, we are grateful for the time you have taken to post us a review.
Neil S - Customer Experience team
Great service across the board
Great service across the board. Search & parametric search facilities need attention.
12 août 2026
Réponse de Farnell UK
Hello Steve
Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with our service.
We also appreciate your comments regarding the search functionality on our website.
Neil S - Customer Experience team
Had stock of the components i needed…
Had stock of the components i needed and quick delivery
12 août 2026
Réponse de Farnell UK
Hello
Thank you for taking the time to share a review. We appreciate your feedback and thank you for choosing Farnell.
Neil S - Customer Experience team
Réponse de Farnell UK
Thank you for taking the time to share your feedback, Adam.
We're delighted to hear that you continue to receive the fast and reliable service you expect from us.
Thank you for your continued support and for choosing Farnell.
Neil S - Customer Experience team
Top quality products at a good price.
Top quality products at a good price.
Lightening quick delivery ( even with standard no cost option)
11 août 2026
Réponse de Farnell UK
Thank you for taking the time to share your feedback, Lex.
We're delighted to hear that you were pleased with both the quality of our products and the value we offer.
Neil S - Customer Experience team
Very disappointing experience with Newark.
In practice, Newark is just a terrible website to purchase from. Their website clearly says **IN STOCK** with 4–6 day shipping, but after placing my order, they told me it would not ship for almost 3 months. Even worse, the item still shows as IN STOCK on their website. This is completely misleading and unprofessional. I would not recommend Newark at all.
3 août 2026
Avis spontané
Réponse de Farnell UK
Thank you for taking the time to share your feedback, Carlos.
We're sorry to hear that your experience did not meet your expectations, particularly regarding the availability information and the delivery timeframe communicated after your order was placed. We understand how frustrating this situation can be when the information provided does not align with what you expected.
If you have not already done so, please contact our customer support team by email or live chat so that we can review your experience further and better understand what happened.
Neil S - Customer Experience team
Réponse de Farnell UK
Thank you for taking the time to share your feedback, Jim.
We're delighted to hear that you found our website easy to use and that your order was processed and packaged promptly. It's great to know that your experience was fast, efficient and effective.
Thank you for choosing Farnell, and we appreciate your support.
Neil S - Customer Experience team
Réponse de Farnell UK
Thank you for taking the time to leave a review, Pavel.
We're delighted to hear that we've become a reliable choice for you. Your support and continued confidence in our service are greatly appreciated.
Kind regards,
Neil S - Customer Experience team
fast delivery cannot fault them
3 août 2026
Réponse de Farnell UK
Hello Stephen,
Thank you for taking the time to leave a review. We're delighted to hear that your order arrived quickly and that you were pleased with the service provided.
Neil S - Customer Experience team
Réponse de Farnell UK
Hello Jacquie,
Thank you for taking the time to leave us a review. We're delighted to hear that you found our online ordering process easy to use and that your order arrived quickly.
Neil S - Customer Experience team
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