I have been using J. Janan perfume for my family for more than 5 years, and I absolutely love the smell and how long-lasting it normally is. This was my first time ordering it online from J., and unfo... Voir plus
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One of my outfits had a tear in the fabric and I contacted customer services and they did not reply. Hi, thank you for replying to this review, I did not receive an email so maybe it went into sp... Voir plus
L'entreprise a répondu
Went to the Ilford Lane branch last week. Needed x3 waist jackets served by Nida who advised accordingly and very professionally. Excellent Customer Service would definitely go back there!!!! Than... Voir plus
L'entreprise a répondu
Went into the Birmingham store and they didn’t have my size. Ordered it online next day delivery for an emergency outfit required for the following day and I got it before 1pm, thank you so much! I wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
J. was established in 2002 with a unique philosophy to revive the country's cultural heritage and make Shalwar Kameez; the popular wear, and soon became one of the most famous and recognizable clothing brands in South East Asia. It expanded its store network to 100+ outlets nationwide. J. has further expanded globally by opening 20 outlets in the UK, Australia, Canada, New Zealand, UAE, Qatar, to name a few. We pride ourselves on being a complete apparel brand that deals in eastern wear, perfumes, footwear and accessories for women and men of all ages. We work in different categories and textures like silk, chiffon, cotton, cambric, lawn and fabrics that suit the season. Our clothing line reflects current fashion trends with modest detailing. Designs are inspired from Renaissance, Aztec, Fusion, Arabian and other aesthetics. From the humble beginnings of a brand that believed in being Soully East, we have moved forward with more decorative touches to our portfolio and have strung together a loyal base of customers all over the world.
Coordonnées de contact
Royaume-Uni
- uk.junaidjamshed.com
4,0
Bien
489 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 51 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
“Exactly as described. I’m very happy with this purchase!” “Great product, fast delivery, highly recommend!” “Super impressed—will definitely buy again.” “Fantastic value for money!”
Very concentrated and high quality. Love it!”
“The fragrance stays on the skin for hours—excellent!”
“Smooth, strong, and pleasant aroma. Perfect!”
19 novembre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very sorry for the poor experience you had. Royal Mail did not return the parcel to us, so we had to open a claim with them. Regardless, we have issued you a full refund. I appreciate your patience, and we sincerely apologise for the inconvenience caused.
Kind Regards,
J. Junaid Jamshed
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
This is the 3rd perfume purchase iv…
This is the 3rd perfume purchase iv made. They do not disappoint. Fast delivery every time
3 novembre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Big fan of their fragrances
Big fan of their fragrances, no problems with delivery or product
, perfect.
10 novembre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Wrong dress was sent this is pathetic…
Wrong dress was sent this is pathetic no one should buy from the site
7 novembre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very sorry to hear that you received the wrong dress. We asked for the item to be returned so we could correct the mistake, but we did not receive the return. However, If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind Regards,
J. Junaid Jamshed
Mens Perfume
A perfume that I purchased last, that was such a nice smell and long lasting fragrance.My husband love it.
4 novembre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with Janan.
Kind Regards,
Janan Customer service
Incorrect colors and tricky returns
Colors are incorrect. Ordered white, the clothes is cream. Also annoying that you have to pay for returns and no option to return in store.
4 novembre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
Beautiful clothes....
Beautiful clothes, good quality and packaging. However, received the wrong outfit once and when I emailed to inform, I was not sent an apology via email nor a small compensation but was given a refund as normal.
1 novembre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service and truly value feedback from our customers. We sincerely apologise for any inconvenience you’ve experienced and appreciate your patience and understanding.
Please know that we are doing everything we can to improve and ensure a better experience for all our customers.
If you need further assistance, feel free to reach out to us at customerservice@janan.co.uk or call us on 01274 505050. We’ll do our best to resolve the issue as quickly as possible.
Kind regards,
J.junaid jamshed
One of my outfits had a tear in the…
One of my outfits had a tear in the fabric and I contacted customer services and they did not reply.
Hi, thank you for replying to this review, I did not receive an email so maybe it went into spam. I will email again and hopefully we can resolve this time as I have not had an issue before.
Just wanted to update this review. The emails were indeed going into spam. I have had contact from Kamran in customer services and would like to thank him for being extremely professional and responsive throughout, and resolving the issue to my satisfaction.
22 juillet 2025
Réponse de J. Junaid Jamshed by Janan
Hi Sabbat,
Thank you for taking the time to leave a review.
We are committed to providing the best possible service, and we truly value feedback from our customers. We sincerely apologise for any inconvenience you may have experienced and appreciate your patience and understanding.
After reviewing your case, we can confirm that we responded to your email the very next day. In our reply, we asked whether you preferred a replacement or online store credit so that we could issue a free return label for you. Unfortunately, we did not receive a response from your side.
Once again, we apologize for any inconvenience this may have caused.
Kind regards,
J.
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J..
Kind Regards,
J. Customer service
Beautifully good
21 octobre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.Customer service
Customer service support is really good…
Customer service support is really good and helpful
27 octobre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.Customer service
Fantastic customer service
Fantastic customer service, and super fast delivery, was a pleasure to shop here!
21 octobre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
Great item
Lovely soft material, good sizing, my daughter really liked her top. Good packaging and delivery time.
20 octobre 2025
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J. Customer service
Réponse de J. Junaid Jamshed by Janan
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer. We try to provide the best for all our customers. Thank you for shopping with J.
Kind Regards,
J.
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