Protect Your Bubble Avis 

Easy to navigate the website

Unprofessional support agent
I am not saying everyone in your team are unprofessional, but please give a proper training to Jamila who deals with Amazon claims.
This lady was very rude and busy at her personal stuff from the starting of the call and at last she shouted at me and disconnected the call without giving proper response to my questions I asked about a policy which I took directly from your website and not via amazon, if she didn’t know the answer, she can say she don’t know or direct me to speak with the dedicated team deals with it.
Instead, she shouted and disconnected even before I finish.
If she got any family problems or frustrations, workplace is not the place to bring it and customers who calling for help are not here to listen her shouts.

Very helpful and understanding people especially with my needs explained everything

My car was burgled and apparently it’s my fault

Customer services is very good

Very easy to do and website is brilliant

My son’s headphones fell on the floor and the ear padding came completely off . Attempted to claim on the insurance id taken out and this bunch of jokers reckoned it wasn’t covered because I could replace a “fuse “ or a “battery “ . I have of course gone back to them and asked what on earth they are talking about and they have gone strangely silent . Probably embarrassed at their gross error I should think . Customer service is appalling . What a waste of
Money . Absolutely stay away from this company - tho of course if someone with some intelligence reads this and wants to fix their mistake I will update this accordingly . ( future readers take note re whether they have come back to
Me or not )

Easy quick to do
Spoke to customer service very helpful

Very reasonable price definitely use again

The expedient of how the policy was drafted….

Very quick and easy service great price

Quick and easy

i think is it good insurance

I have made my insurance but can't make an account to access it. Register screen always says that the password you're putting in is invalid. It always says "The provider input is invalid. Please verify."

Price was good and the user experience was excellent. Would highly recommend to others.

Incredibly rude and uncomfortable first experience of this company. Just called to discuss options on a potential partnership. The lady who answered, Marisa was incredibly rude and said quite clearly she wont help, if I wasn't a customer she made it clear she wasn't interested and couldn't get me of the call quick enough. It was just so weird. Do people forget that they are always representing their company when they communicate with people? I have never experienced customer service like this. I doubt very much that this person knows how to spell the word polite let alone act on it. What a shame.

The whole process was easy and straight foward good competitive rates to

Website was quite difficult to navigate at times during the buying process

Ive been paying almost three years now. I haven’t made a claim until 11 days ago. I obviously look after my phone but unfortunately accidents happen. This is what I have insurance for. My claim is still currently pending. Previous insurance providers have dealt with my claim and had a new phone/replacement to me within three days max!

Update : This company is laughable. You’ll see below that they’ve responded to say it’s because I hadn’t paid when there was no instructions to make payment when I submitted the claim through their portal which the complaints team emailed me to admit that it’s not very clear on their website. I made the payment to then be told they don’t provide replacements and I would have to be without a phone. Since then they have refunded me the excess, cancelled my policy as per my request and now with a better company. Avoid at all cost.

Good nice very easy