Do yourself a favour and search reviews with the keyword ‘claim’. That’s the acid test. Easy to sell a meaningless policy and get good reviews for this. Seven weeks and counting since I claimed and no... Voir plus
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Lisez les avis des autres
Easy to do. Reasonably priced in comparison to the insurance offered through Sky. Obviously can't comment of how easy it is to claim.
The Bubble team member,was very honest, friendly and explained everything to me perfectly towards my New cover with Bubble. Thank you for been humble,even tho ,my line was bad connection. 100% "The... Voir plus
Thanks to protect my bubble I feel at ease now. Trying to find an insurance company that cover everything for my brand new Samsung fold 8 512gb felt almost impossible. I'm extremely relieved it's fina... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Insurance for everything in your gadget bubble. Your mobile phone, tablet, camera, laptop and more! Protect Your Bubble is a UK-based insurance provider offering simple, affordable cover for mobile phones, gadgets, and personal technology. Since launching in 2008, we've helped protect more than 1.5 million devices across the UK and Ireland, giving customers peace of mind when the unexpected happens. As part of Assurant, a Fortune 500 company with over 120 years of insurance experience, we combine trusted expertise with a straightforward approach to insurance. We want to make insurance easy to understand, purchase, and use. Whether it's a cracked screen, accidental damage, theft, or mechanical breakdown, we're committed to providing reliable protection and a smooth claims experience for the devices our customers rely on every day. At Protect Your Bubble, we focus on clear communication, fair treatment, and putting customers first, helping people protect what matters most.
Coordonnées de contact
Assurant , Emerald Buildings, Westmere Drive, , CW1 6UN, Crewe, Cheshire, , Royaume-Uni
- customerservices@protectyourbubble.com
- uk.protectyourbubble.com
4,4
Excellent
23 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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App easy to enable signing up.
App easy to enable signing up.
Have not ever made a claim so I can't comment on that procedure.
10 septembre 2026
Good because they made it very quick to…
Good because they made it very quick to do insurance let's see what happen if something happen how much time they take for it
May God will never do that thing
Good company
9 septembre 2026
Good value for money
14 septembre 2026
Very easy and accurate
Very easy and accurate, as well as being affordable. Thank you.
16 septembre 2026
Thanks to protect my bubble I feel at…
Thanks to protect my bubble I feel at ease now. Trying to find an insurance company that cover everything for my brand new Samsung fold 8 512gb felt almost impossible. I'm extremely relieved it's finally been covered and I will transferring my other gadgets over to protect my bubble aswell. 10/10
16 septembre 2026
Painless experience and very reasonably…
Painless experience and very reasonably priced
15 septembre 2026
I’ve found Protect Your Bubble really…
I’ve found Protect Your Bubble really easy to use — setting up my cover took just a couple of minutes, with no jargon or long forms to slow me down. Once I was signed up, managing everything online felt simple and flexible, and knowing I’m covered for accidental damage, theft, and worldwide travel gives me peace of mind. The excess fees can be a bit high and customer‑service wait times vary, but overall it’s been a quick, modern, hassle‑free way to protect my device.
7 septembre 2026
As a new customer I don't know yet how…
As a new customer I don't know yet how you deal with your customer rights etc. Give me time and you can hear my opinion about my mobile phone insurance! Excellent when you entertained well your customer when applying for insurance.
5 septembre 2026
Very easy to understand and to purchase
11 septembre 2026
Absolutely terrible company
Absolutely terrible company. They make false promises.
I took out insurance for my iPhone 17 Pro Max, including loss and theft cover. I even paid extra to add this cover. However, when I actually needed to make a claim, they denied it and said that I hadn’t taken proper care of my phone.
If I’m expected to take care of my phone to that extent, then what exactly am I paying for with insurance?
I’m extremely disappointed with the service and the way my claim was handled. Based on my experience, I would not recommend Bubble Insurance to anyone. Think carefully before taking out a policy with them.
9 août 2026
Avis spontané
Réponse de Protect Your Bubble
Hi,
We are really sorry to hear about the issues that you have experienced.
Please be reassured that this is being investigated by our complaints team.
Apologies for any inconvenience caused.
Kind Regards
Protect Your Bubble
Would highly recommend
Good quick and simple to use how it should be straight to the point would highly recommend
10 septembre 2026
Terrible
I have had insurance for a few months now I put claim in a month ago and not heard anything I messaged other day I replied and not heard back absolutely shocking
7 septembre 2026
Avis spontané
Réponse de Protect Your Bubble
Hello Lisa
Thank you for taking the time to share your feedback. We're sorry to hear that your claims experience has fallen short of expectations and that the process has been frustrating.
We can see your claim has now been processed and that you have spoken to our complaints department who have acknowledged the delay, poor communication and service received.
We would like to sincerely apologise for the level of service you experienced. We hope the resolution provided has helped someway to address the issues you raised.
Kind Regards
Protect Your Bubble
Easy to do and just what I needed
1 septembre 2026
My phone fell and screen was broken…
My phone fell and screen was broken ,They took 3 days to reply only to ask for more photos and when I called they said nothing they can do and I need to wait 2 more days.
I dealt with different insurer before, had my mobile fixed the same day in my driveway.
This is the 1st and last time I am dealing with this company.
8 septembre 2026
Avis spontané
Réponse de Protect Your Bubble
Hi,
Thank you for providing your details via Trustpilot.
Please be reassured that this is being investigated by our complaints team.
Apologies for any inconvenience caused.
Kind Regards
Protect Your Bubble
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