Arrived looking for some fairly specific and uncommon cable for a rush project. Neil in the Hedge End branch had excellent product knowledge and was able to locate a replacement with only partial info... Voir plus
L'entreprise a répondu
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Not the cheapest you'll ever find, but when you need knowledge, quality and service with fast delivery, then it's hard to beat RS. The "go to" for industry for the 50 years that I have been working,... Voir plus
L'entreprise a répondu
The staff were all very helpful, we were grateful for the celebration message thankyou. The breakfast buffet choice was very impressive. The outdoor pool was very clean. Supreme room was very comforta... Voir plus
The system let me place an order but the system did not highlighted the item is out of stock but processed the order. After 2 weeks no item received no updates regarding out of stock item no contact.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
RS is your global business partner, who you can truly rely on to supply more than just great products. So, our ever-expanding range of 700,000+ in-stock industrial and electronics products – from over 2,500 partner suppliers – is just the start. With over 100 years' experience, we’re a partner that shares inspiration, imagination and innovation. A partner that works side-by-side with you to save you time and money.
Coordonnées de contact
Lammas Rd, NN17 5JF, Corby, Royaume-Uni
- 03457 201 201
- uk.rs-online.com
3,7
Moyen
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de RS UK & Ireland
Good morning Davie,
We appreciate your kind words and feedback on pricing.
Kind Regards,
Michelle
Excellent company and good quality…
Excellent company and good quality product and service.
3 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning, ,
We're so glad you enjoyed our product and service. Thank you for your kind words!
Kind Regards,
Michelle
We are still waiting for 2 deliveries…
We are still waiting for 2 deliveries (2 seperate orders). The first was placed on the 26/5/26.
9 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning, David,
We are sorry to hear about the reported delay and appreciate your feedback. Can you please email your order details to CSTrustpilot@rs.rsgroup.com A member of the team will be happy to support and review this further.
Kind Regards,
Michelle
Réponse de RS UK & Ireland
Good Morning Andrew,
We appreciate this positive review.
Kind Regards,
Casey
I ordered one small microswitch costing…
I ordered one small microswitch costing about £6 and you charged me £9.50 postage, plus VAT making the total about £19.
As Maplins is no longer with us obtaining parts like these is not easy, but this does seem a bit of a "rip off"!
Bad enough, but you then took over a week to get the switch to me - not the best experience.
5 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Thank you for sharing your concerns regarding the postage cost and delivery time for your recent order. We acknowledge your frustration with the overall experience and the difficulty in sourcing such parts. We are reviewing our shipping policies and delivery processes to prevent similar issues.
Kind Regards,
Michelle
Réponse de RS UK & Ireland
Good afternoon, Tim,
We are so glad you enjoyed our easy ordering and great delivery.
Kind Regards,
Michelle
Parcels took 12 days to arrive
Parcels took 12 days to arrive despite multiple phonecalls and broken promises. We pay for a next day delivery. Since RS switched to DHL the service has been abysmal.
3 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good afternoon, Ma Wyte,
We appreciate your feedback regarding the delivery delay and service. Can you please email your order details to CSTrustpilot@rs.rsgroup.com A member of the team will be happy to support and review this further.
Kind Regards,
Michelle
Probably the most abysmal online buying…
Probably the most abysmal online buying customer experience I’ve ever had. A B2B trade business playing in the D2C without any of the infrastructure to support it. Purchased on line for next day collection, went to the branch to be told by chap at desk that the order is blocked so it’s not been sent, you need to call customer services. No sorry, no attempt to help. Double checked, yes the payment had been taken from the credit card and yes the order confirmation said it would be ready for collection that day. Called customer services, yes they can see the payment had been taken but it’s showing as blocked, they don’t know why. sat on hold for 40 mins to be told that accounts team can’t help as you paid in credit card so it needs to go to legal team, said they would call me back, never did. Finally after a week get an email to say it’s released and being sent for branch next day. Back no the branch and collect from the same disinterested rude chap from the week before. Miserable customer experience, no apologies from anyone. Looking at the mother reviews I’m amazed you still sell D2C and more amazed you send these links asking for feedback, you’re clearly not listening
21 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Peter,
We are truly sorry to hear about the incredibly frustrating experience you encountered with your recent online purchase and collection. We understand how disappointing it must have been to face multiple issues, regarding the blocked order.
Your detailed feedback will allow me to pass this on to the correct departments. I have also made the RS Local aware of this interaction.
Kind Regards,
Casey
Your website has got worse over the…
Your website has got worse over the past 5 years. If you search for a 10 Meg ohm resistor you can't find any as they are listed as 10 mohm. Searching for inductor is hit and miss as well as capacitors. Stock levels for thermocouple wire is really bad. RS costs are higher thaan CPC and CPC deliver when they say they will whereas RS though improved recently are still lagging behind.
2 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good afternoon, Rich Bale,
We appreciate you sharing your detailed feedback regarding our website's search functionality, Can you please send further details to CSTrustpilot@rs.rsgroup. We are actively working to improve these areas, especially with component search terms and stock availability for items like thermocouple wire. Your insights are valuable as we strive to enhance our services.
Kind Regards,
Michelle
RS UK & Ireland
Réponse de RS UK & Ireland
Good afternoon, Thomas
We're glad you enjoyed your experience. Thank you for your positive feedback!
Kind Regards,
Michelle
Great ordering process
Quote obtained with advice on product given . Item dispatched within a week
21 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good afternoon, Micaela,
We're glad you enjoyed your experience. Thank you for your positive feedback!
Kind Regards,
Michelle
RS UK & Ireland
There was nothing wrong with RS but DHL…
There was nothing wrong with RS but DHL couriers let them down they had my item over a week in their depot before they delivered it
1 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Dear Paul,
We appreciate you sharing your experience. We are concerned to hear about the delivery delay. Can you please email your order details to CSTrustpilot@rs.rsgroup.com and we will actively address this with our courier partners.
Kind Regards,
Michelle
RS UK & Ireland
Material out of tolerance again and not…
Material out of tolerance again and not delivered as requested.
18 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Hello Matt,
I am sorry to hear about this. In order for me to review this internally, could you send your order details to CSTrustpilot@rs.rsgroup.com and I will come back to you regarding this.
Kind Regards,
Casey
So reliable with first class web site…
So reliable with first class web site which makes ordering very easy.
Delivery always on time and packaged to ensure zero damage.
28 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Ian,
We're so glad to hear you find our website easy to use and appreciate our timely, damage-free deliveries. Thank you for your kind words.
Kind Regards,
Casey
Excellent business
Excellent business with old fashioned values of customer service. I highly recommend.
29 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Martin,
Thank you for leaving us this positive review, it is great to hear you are impressed with our customer service.
Kind Regards,
Casey
The items did not arrive on time
The items did not arrive on time, even when we paid extra for next day delivery.
This has happened multiple times
21 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Thank you for bringing your service concerns to our attention, and please accept our apologies for any inconvenience caused by the delay.
To enable us to investigate your feedback further, could you please provide your order details by replying to CSTrustpilot@rs.rsgroup.com.
A member of our team will review this and be in touch to confirm the next steps.
Your feedback is important to us, and we appreciate the opportunity to address this for you.
Kind regards,
Michelle
Excellent service from start to finish…
Excellent service from start to finish prompt delivery will b using rs again
12 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Brian,
We're so glad you had an excellent experience with us. We appreciate your comments regarding the prompt delivery.
Kind Regards,
Casey
Prompt and efficient
Ordering on-line was easy, service was prompt and efficient, items priced competitively.
8 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Steve,
We're happy to hear you found our online ordering easy, service prompt, and prices competitive. Thank you for your feedback.
Kind Regards,
Casey
RS UK & Ireland
Brilliant experience
Brilliant experience. Ordered the wrong charger, not a problem, I returned and they refunded.
11 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Jane,
Thank you for leaving us this review. I am glad to hear you had a positive, smooth experience with RS.
Kind Regards,
Casey
amazing customer service from our…
amazing customer service from our account manageer Max fletcher! give that guy a raise - he single handed keeps our production team in work with his high level of customer service!
20 mai 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Claire,
We are so glad to hear such positive feedback about our team member. We truly appreciate you sharing your experience and kind words. We have made sure this comment has been fed back to the manager of Max.
Kind Regards,
Casey
RS UK & Ireland
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