The staff were all very helpful, we were grateful for the celebration message thankyou. The breakfast buffet choice was very impressive. The outdoor pool was very clean. Supreme room was very comforta... Voir plus
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Lisez les avis des autres
No issues at all. Ordered the items online, they stated they were in stock, they despatched and delivered them extremely well professionally packaged. Good set of emails re order, despatch and inv... Voir plus
L'entreprise a répondu
RS...Next day delivery a big plus, almost always a little bit more expensive, but every now & then a surprise under cut price...Easy to order & good backup if help needed. Easy returns if required to... Voir plus
L'entreprise a répondu
I tried to purchase an item from them, it took two days for them to sort their payment portal so I can input my card number, the transaction has been pending for a week, my money is blocked but they h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
RS is your global business partner, who you can truly rely on to supply more than just great products. So, our ever-expanding range of 700,000+ in-stock industrial and electronics products – from over 2,500 partner suppliers – is just the start. With over 100 years' experience, we’re a partner that shares inspiration, imagination and innovation. A partner that works side-by-side with you to save you time and money.
Coordonnées de contact
Lammas Rd, NN17 5JF, Corby, Royaume-Uni
- 03457 201 201
- uk.rs-online.com
3,7
Moyen
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Les gens ont aussi consulté
Ordered a male lighting connector pack…
Ordered a male lighting connector pack but female connectors were delivered, called RS they said they'll send out the correct ones but the same happened again 3 times!! Also delivering to the wrong address.
15 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Daniel,
We sincerely appreciate you bringing these repeated delivery and order errors to our attention. If you wish to send me an email with your order details on CSTrustpilot@rs.rsgroup.com, I can look into this for you.
Kind Regards,
Casey
You have very good extensive stocks but…
You have very good extensive stocks but one thing I find frustrating is your on-line catalogue. Often I have an actual RS Part number which I type into the search box and it comes up with something like 250 items with different part numbers.
11 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning, Roy,
We appreciate you highlighting the extensive stock we offer. We understand your frustration with our online catalogue's search functionality, especially when using specific part numbers. We are actively working to improve the accuracy and relevance of our search results to ensure a smoother experience for our customers. Your feedback is invaluable as we strive to enhance our services.
Kind Regards,
Michelle
WEBSITE EASY TO USE
22 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning,
We're happy to hear that our website was easy to use. We appreciate your positive feedback!
Kind Regards,
Michelle
Paid for next day pre-10AM delivery and…
Paid for next day pre-10AM delivery and four days later the item still hasn't arrived. Not the first time.
18 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning,
Thank you for your feedback.
We have reviewed your recent order, placement on 21 September and this was recorded as delivered the following day at 3:42pm.
If you would like us to investigate your concerns regarding the late delivery further, please contact our Customer Service team at rcustomerservicesuk@rs.rsgroup.com, who will be happy to assist.
Your feedback is important to us, and we value the opportunity to address any concerns you may have.
Kind regards,
Michelle
Very fast delivery times
Very fast delivery times, great customer service, items are always as described and undamaged. A wide selection of items on the website. Most importantly we have a credit account which makes it very easy to order as I don't have a company bank card.
18 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon,
Thank you for leaving us this great 5*.
Kind Regards,
Casey
Easy to deal with and order on the…
Easy to deal with and order on the website, I got all the items I was after in one place due to the huge range of options they have on there. As well as being easy to deal with I also got my delivery next day, so a great experience all round from RS.
7 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning, Michael,
We're so glad to hear you found our website easy to use and that our wide selection met your needs. We truly appreciate your kind words about our prompt delivery service. Thank you for sharing your positive experience with us!
Kind Regards,
Michelle
Superb range and availability
Superb range. Largest in the country most probably. Products always available and delivered promptly.
15 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Rhys,
We're truly glad to hear you appreciate our extensive range and prompt delivery. Thank you for your wonderful feedback.
Kind Regards,
Casey
Parts are perfect excellent description…
Parts are perfect excellent description and technical references when ordering allway use this company
19 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon,
We're so glad to hear our parts, descriptions, and technical references met your expectations. We truly appreciate your continued support.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Afternoon Clive,
We are so pleased to hear we delivered as expected. Thank you for leaving us this positive feedback.
Kind Regards,
Casey
Scam
I tried to purchase an item from them, it took two days for them to sort their payment portal so I can input my card number, the transaction has been pending for a week, my money is blocked but they had not processed the order. Nevertheless daily I receive phone calls from their departments about other people's orders. A joke of a company, stay way.
17 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon,
We are truly sorry to hear about the frustrating experience you've had with your recent purchase attempt. We understand how concerning it is to have your money blocked and your order not processed, especially after encountering issues with our payment portal.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Morning Rob,
Thank you for sharing your positive experience.
Kind Regards,
Casey
Delayed delivery…
Next day delivery was actually 3 days later. This in part was not RS fault but the couriers used. Tracking showed out for delivery but not delivered. Usual excuses!
Also asked RS for a VAT invoice but this also took 2 attempts to get.
Will use again as there is good choice and competitively priced.
3 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good afternoon, Keith,
We sincerely apologise for the delayed delivery and the trouble you experienced obtaining your VAT invoice.
If you would like us to investigate the matter further, please escalate your feedback by emailing cstrustpilot@rs.rsgroup. A member of the team will review your concerns and contact you directly.
We appreciate your feedback and apologise again for any inconvenience caused.
Kind Regards,
Michelle
Product was never delivered
Product was never delivered. Claims of attempted delivery was falsely made on 1, 2, 3 September, after which I cancelled order. Still waiting for confirmation of refund. Stay away if RS use Evri for delivery service.
4 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning,
We are very sorry to hear about the delivery issues and the frustration this has caused.
If you would like us to investigate the matter further, please escalate your feedback by emailing cstrustpilot@rs.rsgroup. A member of the team will review your concerns and contact you directly.
We appreciate your feedback and apologise again for any inconvenience caused.
Kind Regards,
Michelle
Réponse de RS UK & Ireland
Good afternoon, GWEN,
We are so glad to hear that your experience with us was fast, efficient, and seamless. Thank you for your wonderful feedback!
Kind Regards,
Michelle
You cancelled an outstanding item…
You cancelled an outstanding item without explanation. No phone call, no email, nothing.
It is only by chance we found out when looking for any change to delivery date.
Do try to act like a professional supplier.
7 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning, Divad,
We sincerely apologise for the lack of communication regarding your cancelled item.
I can see that our Operations Team should have contacted you to provide further details about the cancellation, we are sorry that this did not happen.
If you would like us to investigate the matter further, please escalate your feedback by emailing cstrustpilot@rs.rsgroup. A member of the team will review your concerns and contact you directly.
We appreciate your feedback and apologise again for any inconvenience caused.
Kind Regards,
Michelle
Reliable service
15 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
We're happy to hear that you are happy with the recent service provided. Your feedback is of great importance to us.
Thank you for your kind words.
Michelle
Being kept up to date with my speedy…
Being kept up to date with my speedy order...Thank you
28 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning,
We're happy to hear that we kept you updated with your speedy order! Thank you for your kind words.
Kind Regards,
Michelle
Excellent product and first class…
Excellent product and first class service
27 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Roy,
We are so pleased to hear that you had such a positive experience with our product and service.
Kind Regards,
Casey
Delivery delayed
Delivery delayed, no notification of this, had to chase to find out.
No offer of refund or solution other than waiting more than a month.
11 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Jack,
We sincerely apologise for the delayed delivery and the lack of communication. We appreciate you bringing this to our attention.
Kind Regards,
Casey
Return
Bought one part, customer changed their mind, rs took back the part with no issues at all. Can't ask for better service than that.
25 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Rob,
We're so happy to hear that we could assist you with your return seamlessly. Providing excellent service is always our goal, and we appreciate your kind words.
Kind Regards,
Casey
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