The staff were all very helpful, we were grateful for the celebration message thankyou. The breakfast buffet choice was very impressive. The outdoor pool was very clean. Supreme room was very comforta... Voir plus
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Lisez les avis des autres
The system let me place an order but the system did not highlighted the item is out of stock but processed the order. After 2 weeks no item received no updates regarding out of stock item no contact.... Voir plus
L'entreprise a répondu
No issues at all. Ordered the items online, they stated they were in stock, they despatched and delivered them extremely well professionally packaged. Good set of emails re order, despatch and inv... Voir plus
L'entreprise a répondu
RS...Next day delivery a big plus, almost always a little bit more expensive, but every now & then a surprise under cut price...Easy to order & good backup if help needed. Easy returns if required to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
RS is your global business partner, who you can truly rely on to supply more than just great products. So, our ever-expanding range of 700,000+ in-stock industrial and electronics products – from over 2,500 partner suppliers – is just the start. With over 100 years' experience, we’re a partner that shares inspiration, imagination and innovation. A partner that works side-by-side with you to save you time and money.
Coordonnées de contact
Lammas Rd, NN17 5JF, Corby, Royaume-Uni
- 03457 201 201
- uk.rs-online.com
3,7
Moyen
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Being kept up to date with my speedy…
Being kept up to date with my speedy order...Thank you
28 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning,
We're happy to hear that we kept you updated with your speedy order! Thank you for your kind words.
Kind Regards,
Michelle
Excellent product and first class…
Excellent product and first class service
27 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Roy,
We are so pleased to hear that you had such a positive experience with our product and service.
Kind Regards,
Casey
Delivery delayed
Delivery delayed, no notification of this, had to chase to find out.
No offer of refund or solution other than waiting more than a month.
11 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Jack,
We sincerely apologise for the delayed delivery and the lack of communication. We appreciate you bringing this to our attention.
Kind Regards,
Casey
Return
Bought one part, customer changed their mind, rs took back the part with no issues at all. Can't ask for better service than that.
25 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Rob,
We're so happy to hear that we could assist you with your return seamlessly. Providing excellent service is always our goal, and we appreciate your kind words.
Kind Regards,
Casey
Failed to deliver next day
Placed order for next day delivery, the date was shown at checkout. The order wasn't processed until the following day causing a day delay to delivery. Contacted via published email to ask why and no reply was ever received.
Requested return of the items as was able to source from another supplier (more cost effectively) before RS delivered. Tedious manual process, responding to questions over email already answered on the returns form.
Return credit received via email, value = £0.
Now back into an email contact dead end.
Decent products, terrible service.
1 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Léon,
We sincerely regret the issues you encountered with your recent order, particularly the delivery delay and the lack of communication. We understand your frustration with the returns process. We are actively reviewing our order processing and communication channels to prevent such occurrences in the future. Your feedback is invaluable as we work to improve our services.
Kind Regards,
Casey
Great service
I was only able to find the car relays I needed at RS Components Ltd. They were a good price, dispatched the same day as ordered and delivered the next day. That's what I call good service.
27 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon,
We're so glad we could provide the car relays you needed at a good price, with same-day dispatch and next-day delivery.
Kind Regards,
Casey
Ordered 6 items
Ordered 6 items. Expected to go well. They sent an email saying can not send the items for export. Delivery address is in the UK.
Who is working now for these companies?
10 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Ondin,
We sincerely regret the issue with your order not being shippable to the UK. We will review this.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Afternoon,
We're so glad to hear you experienced quick service and delivery.
Kind Regards,
Casey
The best service ever
The best service ever! fast quote and delivery, really couldn't ask for more!
9 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Susan,
Thank you for your wonderful feedback.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Afternoon James,
We're so glad to hear you found our product easy to use and that it met your expectations. Thank you for your kind words.
Kind Regards,
Casey
The postage cost is very high for a…
The postage cost is very high for a small and cheap item.
27 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Steve,
We appreciate you sharing your concerns regarding our postage costs. We are always reviewing our shipping options to ensure they are as fair as possible for all items.
Kind Regards,
Casey
RS Components standards have slipped…
RS Components standards have slipped and its difficult to speak with them as they won't return communications. I've been buying items for 30 years and the service has gone rapidly downhill in the last 3 years.
Ordered components on the 1st Sept, shuffling variants and stock levels until it could all be despatched that day/next day from the same stock location, expecting 2-day delivery as "usual". 4 days later the items were dispatched in two separate parcels and 4 days later the items were received. No response from Customer Services after 7 days. 8-9 day service instead of 2-3 days.
8 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good afternoon, Alec,
We appreciate you taking the time to provide this feedback.
Thank you for bringing this matter to our attention, and please accept our apologies for any inconvenience caused by the delay in the shipment of order 3020035895.
To allow us to fully review your concerns about the availability issues and delays experienced, please email your enquiry through to cstrustpilot@rs.rsgroup.com and a member of the team will be happy to review this further.
Kind Regards,
Michelle
Smooth Click and Collect service
Used their click and collect service. Smooth process. Great to be able to get reliable quality electrical components from them at a reasonable price.
26 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Pamela,
We're so glad you found our click and collect service smooth and appreciate your kind words about our reliable, quality components and reasonable prices. Thank you.
Kind Regards,
Casey
excellent help from technical support
Ordered the item but in the wrong size, quick return and refund and excellent help from technical support to identify the appropriate product
3 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
We appreciate your positive feedback, thank you.
Kind Regards,
Casey
Excellent Service
Such an easy website to use and customer service is next to none
8 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Tracey,
We are so glad to hear that our website was easy to use and that our customer service was excellent.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Morning,
Thank you for leaving us this positive 5* review.
Kind Regards,
Casey
Since RS have updated their website 3…
Since RS have updated their website 3 months ago , I'm finding consistent issue . Either the website is not able to provide tracking information , Unable to show stock levels of parts or unable to order at all . Nothing seems to have improved & am tending to order more through the likes of Farnell , Edmundsons.
8 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Claire,
Thank you for taking the time to leave your review.
We are truly sorry to hear about the ongoing difficulties you've experienced with our website since the update, particularly with tracking information, stock levels, and placing orders.
Please could you email me on CSTrustpilot@rs.rsgroup.com with examples of the issues you are experiencing.
Kind Regards,
Casey
always trust RS to deliver promptly
always trust RS to deliver promptly. Trust the brands they sell and compliance of the products to CE and UKCA.
24 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Chris,
We truly appreciate your positive feedback. We are delighted to know that our prompt delivery and product compliance meet your expectations.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Morning Susan,
We're so glad to hear that your entire experience, from ordering to delivery, was simple and efficient. Thank you for leaving us this positive review.
Kind Regards,
Casey
Fast delivery that avoids royal mail…
Fast delivery that avoids royal mail which is awesome. But order 2 packs of 2 lte 4g 5g and 2 packs of two wifi antennas but onl received one pack of each which is frustrating and a delay to my project. Now need to reorder more from another supplier.
1 septembre 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Joe,
We appreciate you sharing your feedback regarding the recent delivery. We understand how frustrating this must've been upon receiving your order.
Unfortunately, the items you ordered are sold as "1 pack of 2 units" and there were only 1 pack of each article on your order. Sorry if you found this misleading.
Kind Regards,
Casey
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