Arrived looking for some fairly specific and uncommon cable for a rush project. Neil in the Hedge End branch had excellent product knowledge and was able to locate a replacement with only partial info... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff were all very helpful, we were grateful for the celebration message thankyou. The breakfast buffet choice was very impressive. The outdoor pool was very clean. Supreme room was very comforta... Voir plus
The system let me place an order but the system did not highlighted the item is out of stock but processed the order. After 2 weeks no item received no updates regarding out of stock item no contact.... Voir plus
L'entreprise a répondu
No issues at all. Ordered the items online, they stated they were in stock, they despatched and delivered them extremely well professionally packaged. Good set of emails re order, despatch and inv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
RS is your global business partner, who you can truly rely on to supply more than just great products. So, our ever-expanding range of 700,000+ in-stock industrial and electronics products – from over 2,500 partner suppliers – is just the start. With over 100 years' experience, we’re a partner that shares inspiration, imagination and innovation. A partner that works side-by-side with you to save you time and money.
Coordonnées de contact
Lammas Rd, NN17 5JF, Corby, Royaume-Uni
- 03457 201 201
- uk.rs-online.com
3,7
Moyen
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
easy to find what I needed & buy at a…
easy to find what I needed & buy at a good price
10 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning William,
We're so glad you found what you needed easily and at a great price. We appreciate your positive feedback.
Kind Regards,
Casey
Fast in everything and great in price
Fast in everything and great in price
Thank you
19 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
We're so happy to hear you appreciated our quick service and competitive pricing. Thank you for your wonderful feedback.
Kind Regards,
Casey
Lady on the phone was very
Lady on the phone was very, very helpful and patient, helped me find exactly what I needed that I couldn't find anywhere else! I don't usually give 5/5, but she deserves it :-)
5 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
We are so happy to hear that our team member was able to provide such helpful and patient assistance, ensuring you found exactly what you needed. We truly appreciate your kind words and the wonderful 5-star rating.
In order for me to give this team member the recognition they deserve, please can you email me on CSTrustpilot@rs.rsgroup.com with your order details and the phone number you called from so I can trace this call.
Kind Regards,
Casey
RS have a great website
RS have a great website, very efficient service but way too expensive.
Quite a few of the items on the website can be found cheaper at other sites.
18 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Zubair,
We appreciate your feedback. We are always working to offer competitive value while maintaining our service quality.
Kind Regards,
Casey
I am fed up to the back teeth with RS…
I am fed up to the back teeth with RS Ireland and late deliveries. 11 days and still no delivery. Just lost a job because of this and the never ending slow deliveries.
RS were ...at one stage ......expensive but fast ........now they are just Expensive. I can order from TME.eu today and know that delivery will be tomorrow
17 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
We appreciate you taking the time to share your experience. We are truly sorry to hear about the significant delay in your delivery and the impact it has had on your work.
In order for you to reach the correct team in Ireland, please contact them on enquiries.ie@rs.rsgroup.com.
Kind Regards,
Casey
RS is almost always my first goto for…
RS is almost always my first goto for urgent spares.
I started using Radiospares (as it was known) for electrical components and over many years it has expended the product range to just about anything associated with engineering maintenance.
13 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Jerry,
We are so pleased to hear that we are your preferred choice for urgent spares and that our expanded product range continues to meet your engineering maintenance needs. We truly appreciate your long-standing loyalty and positive feedback.
Kind Regards,
Casey
easy to find product
easy to find product, fast delivery service. perfectly
packaged unbeaten on price, not forgetting good quality
17 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning Alison,
We're so happy to hear you found our product easily and appreciated our fast delivery and packaging.
Kind Regards,
Casey
Just reading reviews of your company…
Just reading reviews of your company ..mainly as your prices seem relatively low with free delivery on some..but when I clicked to access your website via the Trust Pilot link above..I encountered this issue. A load of technological gobbley goop lol ..so is there something wrong with your website at the moment?
This is a snippet of what I see when accessing your website via here.
strict";(self.webpackChunk_N_E=self.webpackChunk_N_E||[]).push([[271],{1885:(e,t,r)=>{r.d(t,{P:()=>a});let a=(0,r(14232).createContext)
16 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
We appreciate you bringing this technical issue to our attention. We are very sorry you encountered difficulty accessing our website through the Trustpilot link. We are actively investigating this to ensure our website is fully functional for all our valued customers. Your feedback helps us improve our service.
Kind Regards,
Casey
Delivered wrong product in the…
Delivered wrong product in the correctly labelled packaging so an error on their part. The problem was sorted quickly in a very friendly efficient way by a very helpful person on the phone and not one of those ai chat bots.
I will happily use them again knowing how well they handle things when they go wrong
A quality product sent in a timely manner with lots of communication about delivery etc
5 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good afternoon, Kevin
We genuinely appreciate you taking the time to share your positive experience with us. We are pleased to hear that our team was able to resolve the product mix-up quickly and efficiently. It is always our aim to provide excellent service, especially when unexpected issues arise. We look forward to serving you again.
Kind Regards,
Michelle
Rapid turnaround (delivered next day)…
Rapid turnaround (delivered next day) continually updated on progress of items
13 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Stephen,
We're so glad to hear you appreciated our quick delivery and consistent updates. We value your positive feedback.
Kind Regards,
Casey
Good but be better
Rs delivered an incorrect item but dealt with the error very well. As a maker/prototyper I'd like to see more items sold singly and a cheaper delivery option (royal mail perhaps), then I'd use rs more often.
4 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning,
Thank you for leaving this feedback regarding the incorrect item and our handling of the error.
We are always looking for ways to improve our services for makers and prototypers like yourselves.
Kind Regards,
Casey
RS...Next day delivery a big plus
RS...Next day delivery a big plus, almost always a little bit more expensive, but every now & then a surprise under cut price...Easy to order & good backup if help needed. Easy returns if required too. Overall, we used to use RS 90% of the time due to the above positives & very occasionally local traders due to 3 x cheaper. Just lately, 70% of the time due to normally obtainable products on back order or when we don't need next day delivery.
11 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning, Chris,
We're happy to hear that our next-day delivery, ordering process, and support have been beneficial for you. We appreciate your long-standing loyalty and understand your concerns regarding product availability and back orders. We are actively working to improve our stock levels and ensure we can meet your needs consistently. Thank you for your valuable feedback.
Kind Regards,
Michelle
ordered a pretty large and urgent order…
ordered a pretty large and urgent order mid-afternoon with a guaranteed B4 10.30am next day, didn't arrive. RS said the courier hadn't even picked it up yet. Losing thousands on the production line as a result. Not happy.
11 août 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning,
We sincerely regret the disruption to your production line due to the delayed delivery. We understand the urgency and impact of this situation. Can you please share your order details with CSTrustpilot@rs.rsgroup.com and a member of our team will actively investigate this further.
Kind Regards,
Michelle
Needs to do better.
Extremely slow reception desk service, mainly due to the systems. The comedy line ‘the computers says no’ couldn’t be more appropriate to their systems and reactions to customers!
My order wasn’t recognised at first, then after a staff member went on a 10/15 minute search it was found to have ‘dropped off’ a conveyer belt. So the simple process of picking up a usb micro plug took over 20 minutes. Ironically this is from a company that sells technology designed to speed things up. Another customer who wanted an electrical was told he was too late as the warehouse stopped picking at 4.40pm and would have to return the next day!!
26 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Afternoon Graham,
We appreciate you sharing your recent experience with us. We are truly sorry to hear about the significant delays you encountered at our RS Local desk and the difficulties with your order. We understand how frustrating it must have been to wait so long.
We are actively reviewing our systems and processes to prevent similar situations from happening again and to ensure a smoother, more efficient service for all our customers. Your feedback is invaluable as we work to improve.
Kind Regards,
Casey
Réponse de RS UK & Ireland
Good Morning, Liam,
We are very sorry to hear that your order has not yet been received.
I have reviewed your order details and can confirm that the item in question is currently out of stock, as indicated on both your order and our website.
The item has now been placed on back order, and we will do everything possible to prioritise and fulfil your order as soon as stock becomes available. We apologise for the delay and appreciate your patience and understanding.
Kind Regards,
Michelle
Great communication and order delivered…
Great communication and order delivered next day, excellent service and will definitely use RS again
25 juin 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning, Nikki,
We're so glad to hear we provided excellent service and that your order arrived quickly! We appreciate your positive feedback and look forward to serving you again.
Kind Regards,
Michelle
Diecast box
The box was available and delivered next day.
But what does frustrate me is that certain components are only available in their thousands. That's fine for production but for research, development or repair, it is a waste of material, storage space and money.
How many people do you loose to Ebay and thus for ever with this policy?
29 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning, Mr Hunt,
We appreciate your feedback regarding the availability of components in bulk quantities. We actively review our inventory policies to better accommodate the diverse needs of all our customers.
Kind Regards,
Michelle
Work boots in a hurry
Needed work boots quickly, ordered three pairs at an affordable price and good quality very pleased
27 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good Morning, Mike,
We're so happy to hear that our work boots met your needs for quick delivery, affordability, and quality. We appreciate your positive feedback!
Kind Regards,
Michelle
Avoid
Ordered part from them. Going twice to pick. After they said it's not even on their system. Avoid if possible.
21 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning, Володимир Харук,
We are truly sorry to hear about the issue you experienced with your recent order. We understand your frustration and appreciate you bringing this matter to our attention.
Having reviewed the order details attached to your feedback, and can confirm that this order was cancelled by our Plymouth branch. To enable a full investigation, please escalate this matter to CSTrustpilot@rs.rsgroup.com, and a member of our team will be happy to review your concerns further and assist you.
Kind regards,
Michelle
User friendly
Ordering either on account or paying with credit card is very straightforward. User friendly website and invoice retrieval.Really quick delivery.
22 juillet 2026
Avis spontané
Réponse de RS UK & Ireland
Good morning, Sophie,
We're so happy to hear you found our ordering process, website, and invoice retrieval straightforward, and that our delivery was quick! We appreciate your positive feedback.
Kind Regards,
Michelle
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