UK Bathroom Store Avis 

5 818
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My order had the incorrect shipping destination and as soon as i learned this, I wrote to the UK Bathroom store. This was a weekend but it was immediately picked up by the manager who successfully... Voir plus

Noté 4 sur 5 étoiles

Nice taps reasonable price and fast delivery . Gave 4 stars because these bath taps come with 15mm tails which when connected to a 22mm gravity fed system makes filling a bath a slow process .

Noté 5 sur 5 étoiles

Service was excellent. We ordered online & received everything very quickly. The quality is fantastic so we are very happy with our choice. Customer services were fantastic,thank you

Noté 5 sur 5 étoiles

No complaints whatsoever in relation to UKBS however, Merlyn who supplied the shower tray were absolutely awful - an embarrassment of a company. The situation was dealt with extremely professionally... Voir plus


À propos de l'entreprise

  1. Magasin d'articles de salle de bains
  2. aussi dans
  3. Magasin de portes de douche
  4. Magasin de radiateurs
  5. Rénovateur de salle de bains

Écrit par l'entreprise

UK Bathroom Store have been providing UK homeowners and the trade with the best in bathrooms, bathroom suites, showers, taps, furniture and bath accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(5 818)

359 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I ordered the wrong item online by…

I ordered the wrong item online by mistake, your self immediately cancelled the order when I rang for help. I placed the correct order and the item was delivered as promised.

5 août 2026
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Réponse de UK Bathroom Store

Thank you for the kind review.

Noté 5 sur 5 étoiles

Delivered the next day

Delivered the next day, excellent service & great price!

4 août 2026
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Réponse de UK Bathroom Store

Thank you for the kind review.

Noté 5 sur 5 étoiles

Customer service was fantastic

Customer service was fantastic, so helpful that it more than compensated for the initial issue I’d had to contact them for.

15 juillet 2026
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Réponse de UK Bathroom Store

Thank you for the kind review.

Noté 5 sur 5 étoiles

Very good service

Customer service Aaron was very helpful with my order.

30 juillet 2026
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Réponse de UK Bathroom Store

Thank you for the kind review.

Noté 1 sur 5 étoiles

Appalling Delivery Service

I ordered a Vanity Unit to be delivered in time for my bathroom renovation. Firstly the delivery company tried to deliver it whilst I was in Yorkshire (I live in Brighton) with no notification of delivery date beforehand. They then turned up the next day as I had said I would be back by then, although also no notification of the time. The driver brought the goods to the top of my garden on a pallet saying he couldn't bring them any closer to my door (about 50 meters away) because I had a few long and gentle steps to manage and he was not insured to deliver to the door. Plus he was on his own so there were health and safety issues, which I understand but if you are a delivery firm of heavy goods then please send 2 delivery couriers. I live alone and there is no way I could bring the goods down my path alone and he did not suggest we do it together just that he had to leave it on the pavement. I sent the goods back. No good to me on the pavement. None of this is made clear when ordering.

5 août 2026
Avis spontané
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Réponse de UK Bathroom Store

I am sorry to hear that this was the case, it's not our usual standard of service as you will see from our other reviews. I am not sure as to why the time of delivery was not communicated to promptly as items are not usually able to get loaded onto vans until a confirmed slot has been approved by the customer.
I will be making further enquiries as to what happened but in the meantime please accept my apologies for any inconvenience caused.

Noté 1 sur 5 étoiles

Good salesman very poor service

The salesman could not have been more helpful. He was knowledgeable, helpful and very patient.
Unfortunately, the experience will was let down by the service of the warehouse. We ordered tiles which were meant to be the same colour but which were not, even though they ordered at the same time and the same batch. No solution was provided we we have spend a lot of money.
I would not recommend easy bathrooms

8 juillet 2026
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Réponse de UK Bathroom Store

Thank you for your review however this was meant for a different business. We don't sell tiles and we are not Easy Bathrooms.
If possible are you able to move the review to the relevant company ?

Noté 1 sur 5 étoiles

Ordered a shower tray with a 2/3 week…

Ordered a shower tray with a 2/3 week wait. Waited nearly 3 months for the tray and only contact I had was me emailing and calling them! Shocking!

Reply to Uk bathstore

At no point was I contacted by phone or email to (sign off an order I placed and paid for that tells me 3 week wait when I oder? When I ordered and paid that is sign off of me wanting the tray and waiting the 3 weeks) the 1st communication I had was me calling you after 4 weeks chasing the delivery I was meant to have had 3 weeks from order. I then got told you had to ask the manufacturer for a delivery date and that was another 3 weeks, I agreed to wait as that was what the customer wanted. Again I didn’t get the tray after 3 weeks and all communication was me calling and emailing uk bath store the customers bathroom was delayed nearly 3 months due to this.

Order placed middle of March tray arrived end of June!

Terrible service and no communication unless you constantly call or email them.

7 juillet 2026
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Réponse de UK Bathroom Store

I am sorry to hear that this order did not go as smoothly as intended.
This was a special order tray with a 3-4 week lead time as they are specially made to order, in order to start the manufacturing process we need to get a sign off from the customer that they are happy to wait for it. We did reach out to get this sign off but it was not received. I can see that you then contacted us to chase delivery and this was explained, the sign off was done and the tray was only then put into production.
I understand this was a frustrating process and I will look into if there is a way that we can improve this in future to avoid this kind kind of frustration.
Please accept my apologies for any inconvenience caused.

Noté 5 sur 5 étoiles

Quick and reliable service.

The service we received was very prompt and quality. Would definitely use again.

7 juillet 2026
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Réponse de UK Bathroom Store

Thank you for the kind review.

Noté 5 sur 5 étoiles

Had my product in stock & it was…

Had my product in stock & it was reduced in price! Fast delivery & the product fitted perfectly.

6 juillet 2026
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Réponse de UK Bathroom Store

Thank you for the kind review.

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