My order had the incorrect shipping destination and as soon as i learned this, I wrote to the UK Bathroom store. This was a weekend but it was immediately picked up by the manager who successfully... Voir plus
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Nice taps reasonable price and fast delivery . Gave 4 stars because these bath taps come with 15mm tails which when connected to a 22mm gravity fed system makes filling a bath a slow process .
Service was excellent. We ordered online & received everything very quickly. The quality is fantastic so we are very happy with our choice. Customer services were fantastic,thank you
No complaints whatsoever in relation to UKBS however, Merlyn who supplied the shower tray were absolutely awful - an embarrassment of a company. The situation was dealt with extremely professionally... Voir plus
À propos de l'entreprise
- Magasin d'articles de salle de bains
- aussi dans
- Magasin de portes de douche
- Magasin de radiateurs
- Rénovateur de salle de bains
Écrit par l'entreprise
UK Bathroom Store have been providing UK homeowners and the trade with the best in bathrooms, bathroom suites, showers, taps, furniture and bath accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need.
Coordonnées de contact
Unit 4, Dennison Industrial Estate, LA3 3SZ, Morecambe, Royaume-Uni
- 01524 841087
- admin@ukbathroomstore.co.uk
- ukbathroomstore.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered the wrong item online by…
I ordered the wrong item online by mistake, your self immediately cancelled the order when I rang for help. I placed the correct order and the item was delivered as promised.

Réponse de UK Bathroom Store

Réponse de UK Bathroom Store
Customer service was fantastic
Customer service was fantastic, so helpful that it more than compensated for the initial issue I’d had to contact them for.

Réponse de UK Bathroom Store
Good price and perfect fitment
Good price and perfect fitment. Very quick delivery from order.

Réponse de UK Bathroom Store
I neede a replacement fan quickly
I neede a replacement fan quickly, and at a respectful price. I got both, thank you to your team.
Regards
Brian

Réponse de UK Bathroom Store

Réponse de UK Bathroom Store

Réponse de UK Bathroom Store
Right product at the right time
Right product at the right time. Exactly what we wanted, good comms and no surprises.

Réponse de UK Bathroom Store
Appalling Delivery Service
I ordered a Vanity Unit to be delivered in time for my bathroom renovation. Firstly the delivery company tried to deliver it whilst I was in Yorkshire (I live in Brighton) with no notification of delivery date beforehand. They then turned up the next day as I had said I would be back by then, although also no notification of the time. The driver brought the goods to the top of my garden on a pallet saying he couldn't bring them any closer to my door (about 50 meters away) because I had a few long and gentle steps to manage and he was not insured to deliver to the door. Plus he was on his own so there were health and safety issues, which I understand but if you are a delivery firm of heavy goods then please send 2 delivery couriers. I live alone and there is no way I could bring the goods down my path alone and he did not suggest we do it together just that he had to leave it on the pavement. I sent the goods back. No good to me on the pavement. None of this is made clear when ordering.

Réponse de UK Bathroom Store
Good salesman very poor service
The salesman could not have been more helpful. He was knowledgeable, helpful and very patient.
Unfortunately, the experience will was let down by the service of the warehouse. We ordered tiles which were meant to be the same colour but which were not, even though they ordered at the same time and the same batch. No solution was provided we we have spend a lot of money.
I would not recommend easy bathrooms

Réponse de UK Bathroom Store

Réponse de UK Bathroom Store
Ordered a shower tray with a 2/3 week…
Ordered a shower tray with a 2/3 week wait. Waited nearly 3 months for the tray and only contact I had was me emailing and calling them! Shocking!
Reply to Uk bathstore
At no point was I contacted by phone or email to (sign off an order I placed and paid for that tells me 3 week wait when I oder? When I ordered and paid that is sign off of me wanting the tray and waiting the 3 weeks) the 1st communication I had was me calling you after 4 weeks chasing the delivery I was meant to have had 3 weeks from order. I then got told you had to ask the manufacturer for a delivery date and that was another 3 weeks, I agreed to wait as that was what the customer wanted. Again I didn’t get the tray after 3 weeks and all communication was me calling and emailing uk bath store the customers bathroom was delayed nearly 3 months due to this.
Order placed middle of March tray arrived end of June!
Terrible service and no communication unless you constantly call or email them.

Réponse de UK Bathroom Store
Quick and reliable service.
The service we received was very prompt and quality. Would definitely use again.

Réponse de UK Bathroom Store
Fast delivery arrived in excellent…
Fast delivery arrived in excellent condition although the towel rail has not been fitted as yet. Quality looks good and price competitive

Réponse de UK Bathroom Store
Had my product in stock & it was…
Had my product in stock & it was reduced in price! Fast delivery & the product fitted perfectly.

Réponse de UK Bathroom Store
Delivery was on time and purchases look…
Delivery was on time and purchases look really good now they are up and running. All a good experience.

Réponse de UK Bathroom Store
The products ordered were just what I…
The products ordered were just what I wanted and were delivered exactly when I was told they would be delivered

Réponse de UK Bathroom Store
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