Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I checked on line for a windscreen company and found UK Glass. From the booking on line to the job being completed all went well. After booking I had a phone call to confirm all the details. A day an... Voir plus

Noté 5 sur 5 étoiles

Installer arrived on time. Was very courteous and professional. He completed the job in 1 hour 30 mins and kept me updated at each stage.

Noté 5 sur 5 étoiles

Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontrac... Voir plus

Noté 5 sur 5 étoiles

Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... Voir plus

À propos de l'entreprise

  1. Service de réparation de pare-brise
  2. Atelier de réparation automobile

Écrit par l'entreprise

Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 486)

97 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nearly half the price of Autoglass and…

Nearly half the price of Autoglass and they were able to fit me in within a couple of days and got the work done in half an hour including removal of all the broken glass. Highly recommend

27 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Prompt and efficient

Easy to book online. Technician arrived spot on time. Explained what he was doing. Work carried out promptly and efficiently. Courteous and obviously took pride in his work. Helpful staff on the phone with updates.

27 juin 2025
Avis spontané
Noté 3 sur 5 étoiles

The technician mucked me around. But they were reasonable about it in the end.

The technician they set me up with mucked me around and bs’d me about he’d be late, then later, when it got to 4:30 I got a call to say he’d broken down, much much further than 30 mins from my house, a somewhat dubious claim. This meant that after taking a day off from work to get this sorted, I had to take another day off the following day to drive to the business’s unit over an hour away from my house. This sucked. I wish I’d just paid the extra money and gone with autoglass, they’re much, much more reliable.

Update: UKGC got in contact with me to discuss the situation in an understanding and reasonable fashion and gave me a small but generous (around 20% of the cost of the job) offer of compensation as a gesture of goodwill which was much appreciated. Fair play.

18 juin 2025
Avis spontané
Logo de UK Car Glass

Réponse de UK Car Glass

Hi Chris,

I’m sorry to hear about your experience.

Last Thursday, our technician John experienced issues with his van, which meant we had to reschedule some customers.

I’ve requested more information via Trustpilot so that I can locate your booking with us, and check if you were among the ones.

I’m very sorry you took a day off work for the replacement, only for it not to go ahead as planned.

Please email me at nino@ukcarglass.co.uk, and I will look into what compensation we can offer for your booking to make up for the inconvenience.

All the best,
Nino
Director, UKCG

Noté 5 sur 5 étoiles

Excellent Service from Technician

Feedback sent to UK Car Glass via WhatsApp

Paul,

Can I just say your techinician is an absolute gentleman and a delight to converse with. Polite, friendly, approachable and understood the situation in full, he is an asset to your company and I sincerely hope you feedback to him. I aso hope that my comments are taken into account when he has his review with his line manager.

Many thanks for having this all sorted in good time.

John

He confirmed his delight on my feedback and said the above would be fed back.

5/5 🌟

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

I got in touch with UK Car Glass via…

I got in touch with UK Car Glass via the website and filled in the details required (it was out of office hours) the following morning I received a text around 8am. The quote was almost £500 cheaper then the big national company. I accepted the quote via the link and made payment. Within 10 minutes my order had gone through and a technician had been assigned to me. Got a call from the technician asked if I was free that afternoon which I was so it worked out great for me. Arrived promptly at 1.45pm and had finished by around 2.20pm. I would highly recommend UK Car Glass. Really impressed with the speed of the service received. My student has a driving test booked for Monday and the examiners will not take a car out on test with the size of cracked I had on my Ford Focus (23 plate) once again thank you.

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Professionals

Professionals. Order before weekend. Expected on Monday but I was informed that they expecting window on Tuesday, Wednesday. Called me couple of times to inform me with updates. Called me the day. Came and sorted very quick. That what I call professionals. Really pleased with service.
Thank you and thanks for mens sorted my window 👍

11 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. The installer was professional, worked carefully and quickly. From start to finish took about 45 minutes. Great job!

2 juin 2025
Noté 5 sur 5 étoiles

Great communication

Great communication, easy to contact ,genuine pilkington screen identical to the one that came out of my vehicle. Overall very happy with this company and would recommend 👍

2 juin 2025
Noté 5 sur 5 étoiles

Great service

Great service, quick repair, professional, they changed it in less that 1 hour. 100% satisfy. Thanks,

28 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Online quotes not to be trusted

The quoted prices displayed on the website are not to be trusted. My very reasonable sounding quote for a Volvo V60 windscreen replacement was swiftly followed up by a text message and subsequent phone call telling me that even though I've already provided car model details, the price would actually be almost 50% more than originally quoted due to factors relating to my car model. No thank you very much!

To quote the FAQs section at the bottom of the very same quote page:

Q: Is there any extra cost?
A: No! That would be unfair; we aim to provide the correct replacement price the first time, as long as the correct attributes have been selected in the process.

I question whether this could constitute a breach of trading standards...

17 mai 2025
Avis spontané
Logo de UK Car Glass

Réponse de UK Car Glass

Hi Andrew,

Thank you for sharing your experience of our online quoting service.

I understand how disappointing it must be to receive a lower online price only to discover it doesn’t apply.

Selecting the correct windscreen can be challenging, which is why we always run a parts check using the vehicle’s VIN number to ensure the right screen is quoted.

When you answered “No” to “Does your windscreen have noise reduction (acoustic)?”, our system returned £713.84.

However, the correct windscreen for your Volvo V60 (with acoustic (noise reduction), green tint, heated windscreen, rain sensor, VIN notch and camera) is £1,003.45.

This was confirmed by a parts search based on your VIN number; I will email you the result shortly.

Because there is no acoustic windscreen option with an integrated camera, the follow-up questions relating to those features did not appear once “No” was selected.

We are committed to transparent pricing and always offer you the opportunity to review your selections before finalising your booking.

Our FAQ promises no hidden fees, provided the correct attributes are selected.

Identifying the correct windscreen is a complex process, and obtaining an online price does not automatically constitute a binding quote.

We carry out a VIN look-up on every booking and quote request, giving us 99.9 % accuracy and no guesswork.

If you have any further questions, please don’t hesitate to get in touch.

All the best,
Nino
Director, UKCG

Noté 5 sur 5 étoiles

Rear Windscreen to C1

Guys came to fit rear windscreen to daughters Citreon C1. Kept me informed on day when they would arrive and did an amazing job cleaned up. Car looks perfect would highly recommend them.

15 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

First Class Service

I have had my windscreen replaced by Smartfit windscreens through UK car glass - the service was very good from arrangements made by Jacqui from UK Car Glass through to Martyn from Smartfit Windscreens, the fitting of the windscreen was top class and I would throughly recommend this company.

9 mai 2025
Avis spontané

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