I checked on line for a windscreen company and found UK Glass. From the booking on line to the job being completed all went well. After booking I had a phone call to confirm all the details. A day an... Voir plus
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Installer arrived on time. Was very courteous and professional. He completed the job in 1 hour 30 mins and kept me updated at each stage.
Booked the job online Wednesday morning (process was easy), booked in, glass sourced and completed at my home address Friday morning (at a very competitive rate) - Great service! Note: UKCG subcontrac... Voir plus
Thank you so much for making the repair of my vandalised car window possible at such short notice, so we managed to keep our schedule as planned and ferry reservation, too! Can highly recommend! Kind... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Book an appointment with UK Car Glass. We will repair or replace your windscreen at a time and place of your choice. Online windscreen quote and booking
Coordonnées de contact
207 Regent Street, W1B 3HH, London, Royaume-Uni
- +443308089357
- info@ukcarglass.co.uk
- ukcarglass.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Nearly half the price of Autoglass and…
Nearly half the price of Autoglass and they were able to fit me in within a couple of days and got the work done in half an hour including removal of all the broken glass. Highly recommend
Prompt and efficient
Easy to book online. Technician arrived spot on time. Explained what he was doing. Work carried out promptly and efficiently. Courteous and obviously took pride in his work. Helpful staff on the phone with updates.
The technician mucked me around. But they were reasonable about it in the end.
The technician they set me up with mucked me around and bs’d me about he’d be late, then later, when it got to 4:30 I got a call to say he’d broken down, much much further than 30 mins from my house, a somewhat dubious claim. This meant that after taking a day off from work to get this sorted, I had to take another day off the following day to drive to the business’s unit over an hour away from my house. This sucked. I wish I’d just paid the extra money and gone with autoglass, they’re much, much more reliable.
Update: UKGC got in contact with me to discuss the situation in an understanding and reasonable fashion and gave me a small but generous (around 20% of the cost of the job) offer of compensation as a gesture of goodwill which was much appreciated. Fair play.

Réponse de UK Car Glass
Excellent Service from Technician
Feedback sent to UK Car Glass via WhatsApp
Paul,
Can I just say your techinician is an absolute gentleman and a delight to converse with. Polite, friendly, approachable and understood the situation in full, he is an asset to your company and I sincerely hope you feedback to him. I aso hope that my comments are taken into account when he has his review with his line manager.
Many thanks for having this all sorted in good time.
John
He confirmed his delight on my feedback and said the above would be fed back.
5/5 🌟
I got in touch with UK Car Glass via…
I got in touch with UK Car Glass via the website and filled in the details required (it was out of office hours) the following morning I received a text around 8am. The quote was almost £500 cheaper then the big national company. I accepted the quote via the link and made payment. Within 10 minutes my order had gone through and a technician had been assigned to me. Got a call from the technician asked if I was free that afternoon which I was so it worked out great for me. Arrived promptly at 1.45pm and had finished by around 2.20pm. I would highly recommend UK Car Glass. Really impressed with the speed of the service received. My student has a driving test booked for Monday and the examiners will not take a car out on test with the size of cracked I had on my Ford Focus (23 plate) once again thank you.
Excellent experience / Customer service
It was my first time trying to get a Windscreen replacement, cost was the best around, very quick to check stock / tech availability, Very pleasant man came and was done within 45minutes. Very happy and would highly recommend
Professionals
Professionals. Order before weekend. Expected on Monday but I was informed that they expecting window on Tuesday, Wednesday. Called me couple of times to inform me with updates. Called me the day. Came and sorted very quick. That what I call professionals. Really pleased with service.
Thank you and thanks for mens sorted my window 👍
great service
Done the work as required.
Excellent service
Excellent service. The installer was professional, worked carefully and quickly. From start to finish took about 45 minutes. Great job!
Great communication
Great communication, easy to contact ,genuine pilkington screen identical to the one that came out of my vehicle. Overall very happy with this company and would recommend 👍
Great service
Great service, quick repair, professional, they changed it in less that 1 hour. 100% satisfy. Thanks,
I was very pleased with the service
I was very pleased with the service. Next day appointment, reasonable price, great communication and a thorough and tidy job done by a very personable employee. Cannot fault it.
Online quotes not to be trusted
The quoted prices displayed on the website are not to be trusted. My very reasonable sounding quote for a Volvo V60 windscreen replacement was swiftly followed up by a text message and subsequent phone call telling me that even though I've already provided car model details, the price would actually be almost 50% more than originally quoted due to factors relating to my car model. No thank you very much!
To quote the FAQs section at the bottom of the very same quote page:
Q: Is there any extra cost?
A: No! That would be unfair; we aim to provide the correct replacement price the first time, as long as the correct attributes have been selected in the process.
I question whether this could constitute a breach of trading standards...

Réponse de UK Car Glass
Rear Windscreen to C1
Guys came to fit rear windscreen to daughters Citreon C1. Kept me informed on day when they would arrive and did an amazing job cleaned up. Car looks perfect would highly recommend them.
First Class Service
I have had my windscreen replaced by Smartfit windscreens through UK car glass - the service was very good from arrangements made by Jacqui from UK Car Glass through to Martyn from Smartfit Windscreens, the fitting of the windscreen was top class and I would throughly recommend this company.
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