UK LED Lights Avis 

65
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent company with fantastic customer service throughout. They guided me through the purchase of my lights when I knew what I wanted to achieve but had no idea how to get there! They clearl... Voir plus

Noté 5 sur 5 étoiles

Excellent service from Kabir, helped with the design and choices of lights per project, We will be using UK led for all of our projects going forward Griffin Electrical Group limited

Noté 4 sur 5 étoiles

It wasn’t easy to get in touch with customer service over the phone, but I managed to reach them via email regarding the issue I had with the lights. The company was very prompt with their support... Voir plus

Noté 5 sur 5 étoiles

Excellent product and customer service was more than expected. Kabir took it upon himself to email me about the products I had purchased as realised I had ordered two products that weren’t compatible.... Voir plus

À propos de l'entreprise

  1. Grossiste en éclairage
  2. aussi dans
  3. Fabricant de luminaires
  4. Magasin de luminaires

Écrit par l'entreprise

Here at UKLEDLights.co.uk you will find a huge range of top-notch LED Neon Flex lights, LED Strip Lights and other related products, all of which are guaranteed to save you money on your electricity bills. We have established relationships with some of the industries leading manufacturers of LED lighting so you can be sure that our products are some of the best in terms of authenticity, quality, light output, and reliability.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

65 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,3

Tous les avis

(65)

28 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful company

Very helpful company. They took the time to reply to my requests for information and advice and were happy to explain matters I didn’t understand. I placed my order today and await delivery.

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer service

Great customer service, professional, knowledgeable and very helpful staff. Had a few issues trying to check out with my order but was swiftly resolved. Very please :)
I would be definitely recommend this company.

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I just wanted to let you know that this…

I just wanted to let you know that this company are easy to deal with without any questions. I received my order within two days and I had only one query.
After contacting the after sales department my query wasn't just answered quickly and professionally, They despatched the items the same day. 100% use this company again. Thanks for making my experience with them very pleasurable. Great price, Great delivery timings, Fantastic after sales department. Excellent Company.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

A very good company and product After…

A very good company and product After ordering the wrong product they quickly resolved my situation. The led lights are really good quality and look amazing in our garden. I spoke to them regarding a connection problem which they helped out by sending a video.

14 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

contacted UK led lights as I was…

contacted UK led lights as I was planning quite a big project in my garden, all of my correspondence was dealt with by Rohail who i believe to be an asset to the company. he was very helpful and polite throughout the whole process. if you ever need to do anything to do with led lighting these are in my opinion the people for the job. its a big👍 from me, thank you kind regards Dave

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great high quality lights

Great high quality lights. They also provided excellent customer service and helped me out with all enquiries. The delivery was fast and the items came as expected.

6 octobre 2025
Avis spontané
Noté 4 sur 5 étoiles

Ordered one product

Ordered one product, received a different one.No refund,ignored emails and calls. The owner has since been in touch, refunded, offered compensation and apologized. Cant fault that really.

23 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Swift response

Great assistance from the guys, above and beyond in terms of getting kit to us and shipping help and advice too!

26 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Could not be less helpful!

Could not be less helpful!

Rang up for advice as I wasn’t sure what I needed. Was told to just use website. Explained I didn’t understand that’s why I have rung up to speak to someone. Irritated salesman again told me everything’s just on website so just look on there. Very rude and certainly lost a customer!

22 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Waiting for a refund and not answering…

Update refund is to be issued 😊

Waiting for a refund and not answering email or chat. Took details over phone, very vague and had no idea on what has come back to them. I have received email from parcel 2 Go saying they have received the item 10 days ago.
Unreliable so far! Hope I’m proved wrong. Happy to take my money and charge for returns :(

18 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Cheap inferior product bought LED tape…

Cheap inferior product bought LED tape and has been running for 8 month or so for 4 hours a day and now the 15w power supply has caught fire and cracked open luckily my RCD tripped out to stop any harm caused or damage upon looking I can’t even see a CE mark on the product says it all really, be careful. - Thanks for a not helpful email at all, the second strip you sent was left on the plug top and powered from the socket as per your recommendation didn’t look good but followed your advice, which didn’t help and burnt, I am more than happy to take it further and get a third party QC to test it to find what component failed and why as I deal with numerous manufacturers in electronics at work. End of the day installed as per your instruction, I paid a cheaper price as my normal suppliers wanted £300 plus should have realised buy cheap buy twice. Can only go on my experience and warn other buyers. seller said good luck to this reply just be careful sellers.

7 décembre 2024
Avis spontané
Logo de UK LED Lights

Réponse de UK LED Lights

The product is not cheap raFirstly, it’s important to reiterate that the LED tape you purchased is designed to operate safely when installed as per the provided instructions. Specifically, the product is intended to be plugged into a socket and not hardwired directly to the mains. This requirement is outlined clearly in the instructions, as hardwiring can compromise the safety and functionality of the product and voids the warranty.

When you initially contacted us in April 2024, we took a proactive approach and supplied a replacement product despite the warranty being voided due to improper installation. At that time, we also provided guidance emphasizing that the lights should not be hardwired and must be plugged into a socket for safe use.

Regarding your comment about the product being "cheap," I would like to respectfully note that the product is not of inferior quality. Instead, the issue arises from installation in a manner that is not recommended. Choosing to bypass the advised installation method, while perhaps a more cost-effective or convenient approach in the short term, unfortunately can lead to the types of issues you have experienced.

We regret that this has happened and appreciate the opportunity to address your concerns. For any future inquiries or assistance in selecting a product better suited to your specific needs, we are always here to help.ther you have be

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