Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service I mistakenly ordered the wrong flavor vapes and after getting into touch with them and asking if I returned them would they replace my order with right vapes they very kindly agreed. I s... Voir plus

Noté 1 sur 5 étoiles

Worst vape store by far,honestly avoid! Wish I'd seen the reviews before purchasing. Spent over £50! They claimed order was dispatched,no tracking update for days. Claimed refund had been issued,still... Voir plus

Noté 5 sur 5 étoiles

Have used this company for a couple of years now and my order has always been dispatched the same day of ordering. Order has always been correct and securely packaged. Great prices too. Wouldn't us... Voir plus

Noté 5 sur 5 étoiles

Fantastic customer service. Royal Mail messed up with the delivery. I contacted UK Vapour Waves and they dealt with it instantly and then kept in touch daily about my parcel to ensure it arrived. High... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Informations provenant de diverses sources externes

Shop for best vapor kits, including starter kits at competitive price online shopping from UK Vapor Waves.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered from this company and paid…

Ordered from this company and paid extra for next day delivery, 5 days in and still nothing, tried to contact them without any success, Avoid them and purchase elsewhere if you want your product to arrive. I will be taking this further even if it means driving to the store to get my money back, I really do not appreciate getting ripped off and they are going to find this out. Such a disgusting service, their website looks legit, but underneath it all it’s a scam and they will rip you off.

24 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Ordered some eliqued

Ordered some eliqued, advised it was dispatched then received email saying order cancelled, refund received less shipping costs??? Emailed them twice to ask why cancelled and why shipping cost not refunded, no reply to date, sorry but very poor service

3 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

My order total came to £96.75 for 13…

My order total came to £96.75 for 13 crystal pro max 4000+ puffs. Only 4 came. I have rang the number on the website only for it to go to answering machine. I have also text this number. I have sent 2 emails with photos and had no response. The customer service is rubbish. The delivery needed to be signed for but that didn’t happen either they were just left. If I had been here to sign for them I would have noticed the order was wrong before even opening it

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

My experience is great

The only online vape shop I'll buy from , my experience is great , re stocked all the time , the staff r so helpful , fast delivery , ⭐️⭐️⭐️⭐️⭐️

4 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Don’t bother

Don’t bother, they sell items they don’t have in stock then tell you a week later they can’t fulfil your order, complete time wasters

1 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Complete scam of a company nothing but…

Complete scam of a company nothing but thieves took over £50 of my money claimed item had been shipped days ago royal mail still hasn't recieved them. No tracking update. Claimed they would refund by today if still no order! But no refund given,Stated on text they will refund by the end of today! Complete lies now ignoring my messages and emails. Never come across any company like it Complete scammers! Going through my bank for my money back! Id honestly be very careful ordering from here! There also the same company as ordervape,which explains alot had I of known I wouldn't of gone near!!!

16 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

No delivery and no refund!!

Worst vape store by far,honestly avoid! Wish I'd seen the reviews before purchasing. Spent over £50! They claimed order was dispatched,no tracking update for days. Claimed refund had been issued,still hasn't been! I've messaged,emailed several times still no refund confirmation! If your wanting to have your money took then order from these! How they've not been reported yet is beyond me! Stay well clear!!! Read there reviews on their website before purchasing wish I had done. I went off trust pilot reviews 🤦‍♀️

15 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Dodgy and unreliable

Delivered a faulty item that had already been opened. Item was not what I ordered (or even a similar size). Took ages to process a refund for less than I'd paid, using the excuse that they couldn't refund postage, as they'd delivered something. Abysmal "service".

23 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent online service

Online service is efficient and delivery is fast. The store offers an oexcellent variety of products. If Vapor waves don’t have your particular vape in stock, their friendly staff will call you to offer an alternative flavour.

9 juillet 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus